of TripAdvisor Travelers recommend this hotel
This lovely hotel is located just behind the Pope's Palace in Avignon. The original room we were given was a bit disappointing so we were shown several other choices. The room we choose had a wonderful view and lovely Country French decor. Since the hotel is in a historic building each room is different and each one has it's special quirks. The staff could not have been nicer. Breakfast was wonderful and beautifully served. One evening we had dinner in the kitchen with the chef which was a delightful evening. i would definitely stay here again!!
"Near Perfection ..."
A memorable hotel located in a former cardinal's manor house adjacent to Papal Palace in Avignon. The overall decor and rooms are romantic, nostalgic and refined. The architecture and decor are very pleasant without being pretentious especially since there are only 26 rooms in the hotel. We spent 8 memorable nights and except for two dinner entrees were thoroughly delighted with the accomodations. Room 20 offered a view of the palace, was extremely comfortable, spacious and charming. Upon arrival the room had a vase of five perfect mause roses and a simple fruit bowl reminiscent of a Cezanne still life. The decor was high end provencial style. The beds and pillows were extremely comfortable and the linens were lightweight and soft to the touch. Despite all the lighting with dimmers the fixtures were too low light to read in bed or at the desk. The room offered two nighttables, a side table, a small dining table and desk but no drawers to store small personal items. There were two closets with rods and shelves but again inadequate lighting. The bathroom was spacious and the Impreiale samples by Guelain were authentic and lovely. However, there was no place to hang or place a toiletry bag. There was one small hook in an awkward corner designated for the small hotel robes which would would not have sufficed. Therse concerns are minor but would have made a difference rather than bringing our toiletry bags inside the bathroom every time we needed their contents. The room and bathroom was clean and flawless. The breakfast room is bright and lovely. There is a choise of a buffet or an al a carte menu. The atrium has several uses. One can lounge and read a book, have cocktails and some light fare or enjoy tea in the afternoon. The wicker furniture, lighting and decor are very tasteful. There is an ample choice of refreshments and tea pastries are a perfect compliment.. The Red Lounge is off the atrium and offers plush sofas and paisleyed chairs with a roaring fireplace. It is romantic and perfect for cocktails, champagne and light fare. The setting is conducive to intimate, evening refreshments without the formality of a dining room. The private garden for guests is charming and secretive with different sitting areas which was reflective of being in a country setting. Some flowers were in bloom and we enjoyed cappuccino while enjoying the lovely Indian Summer weather. The dining room is understated elegance with colors of the 18th century and a roaring fireplace. Tables are spaced apart to afford intimacy. We dined at the gourmet restaurant 3 times. The first time we enjoyed our meal (entrees of turbot and mullet). The second time we had the chef's special which consisted of undercooked chicken which my husband complained about. The third night we were offered complimentary glasses of champagne which my husband attributed to their acknowledgement that weren't pleased from the dinner the night before. Our third night, we shared the grilled baby veal chop for two and found the meat undercooked with alot of gristle. So this is not acceptable considering the hostess and servers said nothing when they picked up the plates. Ignoring the fact that we struggled cutting the veal it was inappropriate for them to disregard the obvious. My husband didn't want to complain twice so he asked that I mention it in our review. As well, the table next to us ordered the same entree and my husband noticed that they too struggled cutting the veal and didn't finish it. The chef (who didn't speak English) was presented to our table by the English speaking sommelier but was oblivious that we were very unhappy with the main course. I might add we were never asked how we would like the meat to be cooked. Someone needs to be accountable the same way as a sommelier accepts when a customer doesn't like a wine.The dining room staff need to look at the patrons' plates and let management know when the entrees don't meet the customers' expectations but more importantly communicate with the diners and offer them an alternative. There are many fine restaurants in Avignon so we suggest to try the others which are all within walking distance from the hotel. On the other hand, we tried the Chef's Table in the hotel's midieval kitchen. We were give a tour of the cellar and glasses of wine and tapas. The group of 14 people then gathered around the very large chef's table and enjoyed the delightful Severine Sagnet who entertained and presented us with her superbly presented courses. It was a very memorable dining experience that had us all singing favorite French songs (nursery rhymes, Piaf and Brel) by the end of the evening! Finally I'd like to mention Felix Maudiquet for his pleasant personality, refined manners and attentive care to our requests during teatime, cocktails and light fare in the atrium and red lounge! He remembered our surnames and anticipated our orders. We would definitely return and recommend La Mirande knowing that this lovely hotel will address and resolve the issues mentioned above. The website for the hotel shows a boutique, however, when I asked the front desk for the location they indicated it was present in the reception area. The selection was rather disappointing and the scarves on the display shelf were rather unattractive.
"Quaint but charming"
Beautiful setting, small but charming rooms, surprisingly for a hotel rated in a 5 star categorie, it lacks amnities like coffee maker or even hot water kettle to prepare a hot drink in your room. We choose to have a shower in the bath tub as the overhead shower were dripping icy water... Other then that, situated just at the back of the stunning Palais des Papes, the location, decor, discreet but efficient service made our short 2 nights stay very enjoyable Unfortunately, the restaurant was closed for the 2 days we were there, so some limitations there as well
"Super rushed, hectic, short staffed, cold food"
This hotel is showing it's age and lack of high end Europe/USA class. I would not recommend it. 1. short staffed, we arrived the guy behind the desk is check, in, bell boy, show you the room, everything, he was running around like there's no one there. 2. paid for 14 person dinner in kitchen with chef; they prepare the food ahead, food luke warm, not worth it. 3. booked 4 nights but needed to leave for business so only could stay 3. advised the hotel, they said, call Expedia...I didn't book on expedia, called getaroom.com, they said deal with hotel, talked to the manager, he says, can't do anything, you need to talk to expedia...I didn't book on expedia...bad experience overall
"Lovely hotel! Full of French charm and grace."
Perfect location behind the Popes Palace. Lovely dining, bar and garden areas. Special chef's table for 12 lucky guests in the kitchen not to be missed if offered during your stay. Generous breakfast - beautifully arranged. Perfect omelet available for modest $ a la carte. Since we were out exploring Avignon all day - into early evening - our room (one grade higher than standard) was adequate. Some might want to splurge a bit more for a suite. Exquisite traditional decor throughout hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM