I stayed at the hotel in November 2016 and had a wonderful time. Although renovations were ongoing there was no inconvenience at all, in fact you would not even know any work was being undertaken. Two things make this hotel excellent, firstly the location is perfect very central and easy to move around the city, secondly all the staff that I can into contact with were so friendly and accommodating they really did leave a lasting impression. Would highly recommend this hotel and would stay again when I return to London.
"Love this hitel"
This hotel is currently under renovation and I am very excited to see it completed. Even with the renovations in progress we thoroughly enjoyed our stay. The staff was very friendly. The hotel is a few steps away from the Lancaster stop on the central line which is a huge help for getting around London. It is also a short stroll away from Hyde park. Breakfast was especially nice. Can't wait to visit again.
Stayed here on business and thoroughly enjoyed my stay. Close to Hyde Park which which was nice for a morning run. Fairly close to shopping and restaurants and easy to get to. Rooms clean and service from the team was also very good.
"will be excellent when they finish the MASSIVE refurbishment"
Crazy extensive building work almost ruined our stay. Reception was very helpful, but what can you do when half the hotel is covered in dust protection material and scaffold. Tea was great, but in my opinion it should be closed for 6 months.
Great stay at the Lancaster once again. Perfect location, six minutes walk from Paddington, if you're traveling on the Heathrow Express. Lancaster Gate underground round the corner ( however this station is closing from Jan - Aug 2017 as new lifts are being installed). The hotel is across the road from the lovely Hyde Park and walking distance from many attractions. Delicious breakfast served in the Island Grill, which also serves meals throughout the day with a lovely view of the park; also Nipa Restaurant with Thai food. The hotel is undergoing refurbishment at the moment; the bedrooms are being upgraded and a new entrance is being built, but this did not affect our stay at all. Will be delighted to return to see all the improvements later on in the year.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
With effect from 1 November 2016, there will be an alternative main entrance to the hotel whilst the property enhances its lobby and arrival experience. This work is due to be completed by September 2017.
The hotel car park is now closed until August/September 2017. Also the valet parking service, using offsite car parking, will be ceased on 2 January 2017.