of TripAdvisor Travelers recommend this hotel
"International with a Thai flavour"
This is a long established 5 star hotel in the very heart of Bangkok. It represents great value for what it offers. Rooms are immaculate if a little small. Housekeeping is excellent in that it isn't noticeable. All front of house staff are first rate. Only slight improvement would be the way that check in to the executive floors is handled: effectively you have to queue for the front desk, then you are escorted upstairs where you may have to wait again to check in. Other hotels handle this more efficiently. All food served in the various outlets was high quality. Some patchy service in the main bar and outdoor cafe,but otherwise good . The executive lounge is large and functional but could use a facelift. To my certain knowledge it has not been updated in 10 years. Free cocktails and hot/cold canapés are offered in the evening. Generally, this is an excellent hotel that we would rank as 'mid table' in the premier league of Bangkok hotels. Recommended for value, comfort and service.
"Excellent Bangkok hotel"
I booked an executive Suite which had several benefits included. The main one was "complimentary evening cocktails", in the Executive Lounge, between 5.30 and 7.30. In reality a whole choice of drinks were available, alcoholic and non-alcoholic and was accompanied by an excellent buffet which rendered evening dinner unnecessary, resulting in quite a cost saving . The food at this buffet was not gourmet but was indeed very fine and very satisfactory. During my stay it was my four year old's birthday. This seemed to be conveyed to staff throughout the hotel and on the day itself she was presented with a lovely birthday cake with candles and all. This speaks volumes for the friendliness of the staff who did the hotel proud.
"Great Restaurant Experience Enhances the Hotel Stay"
Hospitality and dining experience are closely intertwined at the Landmark. I have stayed previously in the hotel many times but this review concerns the cafe/restaurant aspect. In fact, as an expat I have come here everyday for the last 4 years for breakfast and occasionally for dinner. The food is great and service excellent. Are they perfect' No, but then who is. Simply take up an issue with the manager so adjustments can be made. It makes little sense to pile on complaints in a TA review such as complaining about the steepness of the walk from the sidewalk to the hotel entrance. That's the way this place was built years ago and frankly its neither steep nor long and a little exercise will do one wonders. Come on... What the Landmark does have is charm. There is a lot of old style wood decor but that's what makes this place homey and cozy.... whether in the hotel, the lobby or the restaurants. Especially so in this day of excessive use of glass, chrome and man-made materials. Especially when the holidays come around and the whole place is decorated the Landmark really looks and feels awesome. You don't want to leave. I take my breakfasts in the cafe/bakery on the street level. The coffee here rivals that of Starbucks and costs the same. Why not take a break for your SB habit and have your morning coffee at the cafe/bakery' There's free newspapers, free wifi and the staff won't bug you if you want to hang out here awhile. Asia Books is also right here for your browsing pleasure. Last, but not least is the cafe/bakery service. A lot of restaurants have nice decor and decent food but the service may be somewhat wanting. Not the Landmark cafe/bakery. Service is consistently great and in some cases superb. Sun, the manager and Pla are examples of staff in the superb category. They greet you upon arrival, they know down to the details what you like and don't like, they bring you the morning paper automatically, they anticipate your needs without you having to flag them down for things. Great hotel, great food & service and an old style charm makes the Landmark the place to visit and visit often. Be sure to out the cafe/bakery for a delicious breakfast or simply a great cup of coffee.
"All round excellence - The Landmark "
The Landmark provided excellent facilities with great food while we were in Bangkok. I was moved by the hospitality of the staff and due to them I had a very enjoyable birthday celebrating in style. Thank you to Douglas and the rest of the team.
"Not as good as before"
I have just returned from a holiday to Thailand. My first hotel was the Landmark hotel on Sukhumvit. I have stopped here previously and found everything to be of a high standard. ... That was 3 years ago. Although the hotel is still of high quality, there has been some changes. At check in I was asked for a deposit on my room. This was quite a large amount. As the accommodation had been paid in the UK, I refused. They accepted this, so beware. This seems to be quite normal with hotels here in Thailand. The other noticeable change was the lack of a tour desk in the lobby. The hotel seems to cater more for business men rather than tourists. However, one can not ignore this hotel. A good location, clean rooms, good restaurant ( the buffet breakfast is a must - Asian and English breakfast, cereals etc ) , pleasant staff - It is still a good place to stay
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM