of TripAdvisor Travelers recommend this hotel
"Swiss hospitality at its finest..."
This was my second stay at The Lausanne Palace & Spa and apart from some beautiful cosmetic upgrades, the service is as excellent as ever. I miss the Krug room but they do still have my favorite champagne on the menu at the LP Bar. I'm looking forward to returning soon...
"It's nice to experience 5* at its best"
Stayed at the palace for 3 nights for business and wow what an amazing experience! The suite was enormous with two bathrooms and one huge comfy bed! Mini included soft drinks for free and all the other extras were available if required like ribs and slippers. Be sure to use the blinds at night if you are on the road side as it shuts out much of the noise. Bathroom was huge and had the most immense water pressure ever experienced! Staff were efficient and very professional. Breakfast was lovely with a wide spread on offer that included cooked, fresh fruits and a selection of breads! Highly recommend the palace.
"Staff needs definitely improvement"
The lobby, the elevators and the corridors needs urgently a refurbishment, otherwise the rooms are very nice, elegant and modern. I had a wonderful room on the 5 floor with a balcony and a breathtaking view over Lausanne, the lake and the mountains. The rooms are soundproofed. The service on the lobby-bar, as well as in the Havana bar and at the breakfast restaurant was very unprofessional. The young lady in the lobby bar forgot one drink, wanted to take the plates even we were still eating and was very clumsy. The service at the lobby bar and the Havana bar is also very slow. Breakfast buffet is very small and nothing to write home about. To send a message that the hotel room is now ready to a landline number of the hometown of the guests does not really show some thinking! The location of the hotel is very central. Valet parking is offered.
"Fell in love "
I was here with the family and fell in love with the hotel, Lausanne and the view from my lake facing room and balcony! Wow! Wife loved the spa and pool and Hammam. Couldn't recommend it enough. In face I have booked to return after 4 days in Geneva.
"After , 33 years still A grand hotel"
I was there 4 nights. I was there on business , so I never used the spa. My room facing the lake had been restored , very spacious, with an perfect bathroom facility , well lighted . although on the second floor, the room was absolutely quiet! The restaurant " le grand chêne " was excellent , although I was not pleased to be "forced "To dine At the bar , because I was alone. Having said that , the service was very good. I was at this hotel , 33 years ago , it confirms the long outstanding standards of Swiss hotels and services. The staff was excellent. I shall return! And used the spa !
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM