of TripAdvisor Travelers recommend this hotel
"Very nice hotel with a good breakfast buffet"
Our room at the last floor was very nice and cozy with a modern almost new bathroom. The SPA is nice too but (by experience) do not expect to be alone ! Near the Hotel you can find some good restaurant (Le Cavaillou is very good and not so expensive) and activities like bike and rafting in summer.
"Right next to busy road and no A/C = no sleep!"
First impression of hotel is not good when we are told there are no elevators and we are on the 2nd floor so had to lug our cases up 2 flights of stairs. The lovely receptionist offered to carry our bags but there is no way my Husband would ask a 19 year old girl to be carrying our bags for us...shameful they expect receptionists to carry bags! The room was hot and no a/c so had to open all the windows but was right next to busy road so heard street noise which I had hoped would settle down because it was mostly young children but after dark it changed to revellers that carried on till 4am. Not sure what was worse boiling hot room or open windows to noise' There is no restaurant in the summer which we knew when we booked but wasn't going to worry until we arrived but it really is very inconvenient especially when there are few restaurants in town and they require reservations but don't open till 7:30 and we are from Canada so can't phone to make reservations. Luckily front desk kindly did this for us...front desk was very helpful and pleasant btw. There is a fridge in the room but dont bother using it because it is barely lukewarm so all my food spoiled. The room is very nice and modern and so is the bathroom and shower. There isn't much to do in the town besides outdoor recreation but I did walk to the nearby village which was quite charming. The parking is right outside the hotel which was very convenient...especially after lugging your bags up and down 2 flights of stairs! The hallways are pitch black! They aren't the lights that come on when in use, they literally have no lights in the hallways which was very strange. Since there was no restaurant we were recommended to go to Le Cavalliou right up the road and it was fabulous, highly recommend it. Thankfully this was a pit stop through the Alps on our way to the French Riviera because we couldn't wait to get out of there. I think housekeeping must have felt the same way because they barged into our room at 10:30 without knocking first and check out wasnt until 11 and they came AGAIN at 10:50 but at least knocked first this time. I would never stay at this hotel again nor would I recommend it to anyone!
"Excellent but this hotel could easily score 5 out of 5........"
We were 4 families totalling 14 people and stayed here for a week's skiing. Mostly, we've stayed in chalets or self catering apartments when skiing but the half-board deal here was such great value that we decided to give it a go! All but the most expensive hotels in ski resorts can often be slightly shabby. The family quad rooms are excellent - in reality, they're two rooms sharing one bathroom which gives all concerned some privacy but which were excellent value. The rooms are nicely furnished with excellent heating, not that we needed it much. The decor is modern and in good condition. The location is just excellent. A very short walk to the piste which had plenty of snow (albeit slushy) even in early April. A short ski down to the telecabine. Tip: Avoid a 9am start as you'll get caught behind the many Club Med ski classes opposite. Go 15 minutes earlier or later. You're a 5-10 minute walk from Villeneuve centre (such as it is - very quiet) and next to the old village of Le Bez. Very quiet, which was just fine. Also, the location of Villeneuve itself is great - excellent access to both ends of the skiing area which we found excellent for a week. The food exceeded our expectations. Given that were were "captive" for the evening meal, our hopes were not high. We were wrong. The choice and quality were excellent with a great buffet choice for the starter and desert. We did not feel the need to "escape" and eat out on any evening. The staff were just fantastic. Reception, bar and restaurant - always friendly and smiling. Sometimes, one can feel enthusiasm waning towards the end of the season but not here! They were lovely. As were the lift pass people who helped us to sort out a mistake we made in booking the passes. There are a few niggles about the room which have stopped me giving this 5/5. Firstly, there are no hooks anywhere to hang up coats and bathrobes (supplied). With ski gear this is particularly inconvenient and there is plenty of available wall space for these. Secondly, despite much available space, in room 311, the toilet is jammed up against the towel rail. Which means a burnt leg. And thirdly, the wardrobe and shelf space is woeful. Again, plenty of space available for more storage. However, these points wouldn't stop us from going again. Recommended.
"Exceptional hotel - slick, relaxing and great service"
My boyfriend and I visited here for a week half board, it was amazing. Room - modern, clean, huge bed which was so comfortable (slightly small with little storage but we soon acclimatised). Bathroom was clean with a strong power shower and bath. Skiing - great boot room that heated overnight so everything was dry in the morning. Ski in ski out available by a walk across the car park and down a shallow run to the gondola. The run home was a very long red so quite challenging for any beginners but you could catch the gondola back. Food - most impressive part of the hotel. The manager in the restaurant as well as the waitresses couldn't be more helpful. Breakfast had plenty of choice, dinner was exceptional with soup and a buffet starter (a seafood night one day - there were oysters, King prawns...). The main was meat or fish and it was absolutely sensational. We felt spoilt every night and enjoyed a bottle of wine very reasonably priced with dinner (24euros on average). If you wanted you could even save your bottle for dinner the next day. Dessert was a buffet of classics plus fruit salad. Atmosphere - it is a quiet hotel with a lovely ambience at dinner with a few people staying down for drinks in the bar by the fire. We would have preferred a little more going on (maybe a live pianist or jazz band one evening) but as the week went on we needed our bed earlier and earlier. An exceptional hotel all in all and I would highly recommend.
"Amazing on all counts !"
We have just returned from one of the best ski holidays in 15 years of skiing, although our room wasn't ready when we arrived at 13.30 we waited in the lounge area and had a bite to eat off the bar menu , which might I add was lovely. Our room was ready just after 15.00, we were escorted to our room by a member of the reception staff who explained everything to us in very good English. The room wasn't the largest we have had but it had everything we needed, complimentary bottled water in the fridge which if you wanted would be replenished every day , tea/coffee facilities , babyliss hairdryer ( just like at home ), complimentary toiletries , bath robe and slippers, flat screen t.v. free wifi . The bed was large and very comfortable , pillows were perfect, I found the room peaceful and quiet I slept like a baby every night. There was more than enough storage space although the bathroom was a tight fit. The room was immaculate through out our stay , fresh towels and bedding throughout the week , we were in room 208 which had a Juliette balcony and views over the Bez, the red run down back to the hotel . You are issued with your own ski locker in the ski room which is one of the best I have come across , spacious ,warm and very clean with lots of benches making life a bit easier in the morning rush to be out on the piste. Only a short walk across the hotel car park in the morning and you are on the Bez run with a short ski down to the gondola, it is literally ski in ski out . What can I say about the food ''' Wow ! it was amazing , buffet breakfast with lots of choice, plus hot options , pancakes, crepes , pastries , fresh fruit , meats , smoked salmon , and more ! The evening meal was equally impressive, soup, buffet course which included meats, fish , cheese, salads, you have a choice of main , a meat dish or a fish dish, both being excellent, buffet dessert with lots of choice, once again something for every one The difference at the Grand Aigle is the quality of the food , every dish was flavorsome , one night I had lamb cutlets and another I had fillet steak which I like rare, they were cooked perfect ! This is the first hotel I have stayed at were ALL the staff each and everyone were helpful, pleasant and very professional, the service was outstanding . Thank you to everyone involved for making our stay so memorable, we will most definitely see you again. We stayed for a week half board with Neilsons.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 4:00 PM , Check-out: 10:00 AM