of TripAdvisor Travelers recommend this hotel
"Gold Class Service"
We spent 5 days in this very well located Villa Resort in the heart of Seminyak. The accommodation is very spacious and well serviced with a fantastic private pool for each Villa. The staff and services provided were excellent throughout our stay and are to be commended in assisting myself and my family during an offsite incident requiring medical attention. Will definitely be our place of choice for our next Bali holiday. Thankyou to your magnificent staff who truly understand caring hospitality!
"Wonderful staff, service & location"
We had such an enjoyable stay at Le Jardin Villas. The staff are wonderful and nothing is too much of a problem for them. The 2 bedroom villa was lovely, own pool, very private, quiet, clean & very well attended to during the day and at evening turn down which included de-bugging.The service was awesome. Every member of staff is genuinely helpful regardless of their actual job. Beach and shopping all a short walk and the Villa offers free drop off in Seminyak for anything further if you need. Spa treatment is understandably more expensive than you get on the street, but very good. Welcome drink, welcome massage & breakfast included made the stay very good value. I would probably ditch included breakfast every day next time to explore more in the surrounds. We thought all of these things before my husband broke his ankle and I have to say the team at Le Jardin really went out of their way to ensure we were well looked after post the accident (didn't happen onsite). They provided amazing assistance and support (particularly with local knowledge & language) as we sought medical assistance/crutches/transport etc. We will definitely return to Le Jardin for our next trip to Bali.
"Best holiday ever"
Villa, service, extras and perks were absolutely fantastic. We had an enjoyable stay, our honeymoon welcome was totally beautiful and romantic. Would definately stay again and recommend to others. Breakfast was always delicious and hearty. Our rooms were cleaned twice a day. Everything was always immaculate. The villa was a true joy to stay in. It was spacious, luxurious with lots of little comfy touches. The complimentary bottled water dotted around the house twice a day, drives in and around Seminyak alongside 15 minutes of free massages everyday made the stay all the more rewarding. Staff were very nice, obliging and always ready to help. Truly a wonderful holiday.
"Amazing Staff, Exceptional service."
Close to Seminyak shopping and food district by Taxi (10 mins traffic dependant and about $1.20 AUS or 120,000RP) Great Amenities, pool right outside our door, comfortable King size beds and air conditioning in every room. Bottled water provided for teeth brushing and drinking every day throughout the entire stay Very quiet and very private. Staff surprised one of our friends as it was his birthday. They organised a cake and turned up to the villa and sang, was excellent. The cake was good too. On checkout day staff looked after our bags, organised a shuttle into town and then allowed us to come back close to our leaving time (1930) and use their spa room for showers before our flight. We pre-arranged airport pickup and dropoff as well which is well worth it. Staff are amazing, rooms are very clean and kept very neat. Staff look happy to be there and are willing to help at the drop of a hat. All spoke English well.
"In need of some maintenance but still enjoyable. "
We stayed here for 7 nights. Welcome drink when we arrived. The first room was absolutely terrible, it wasn't cleaned properly, crap on the pillow, the safe was broken, and the blinds were falling apart. It was the worst night sleep after a long flight - not a great start to the holiday. The next morning a discussed the dismal state of the villa and requested a move immediately. Thankfully, after escalating what the manager, they were happy to move us to a new and bigger villa. The new villa was much better although there is still signs of wear and tear / lack of maintenance and ongoing water pressure issues. They would however, immediately send someone to fix issues once I called the front desk. The turn down / housekeeping service was a bit hit and miss... Sometimes they would forget to close the mosquito nets or replace toilet paper. The butlers were generally very attentive and happy to assist where possible. Food is ok... Albeit a little pricey. There are many options close by. The pool is by far the best part. Great size and cleaned daily. Location is also great.. Close to the beach, shops and restaurants. If your feeling confident get a scooter, it makes exploring a whole lot easier and fun! But please be careful, always wear a helmet and have your international drivers license with you. Finally the airport transfer is not included unlike many villas in Seminyak... Quite disappointing even after booking a 7 night stay. They did however offer a complimentary lunch after all the issues we went through. All in all a pleasant stay, but with some serious issues with the villa quality and maintenance. For the price, there are many other villas in Seminyak and will likely stay elsewhere in future.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM