of TripAdvisor Travelers recommend this hotel
"Good all around hotel"
We spent 3 nights here before flying home. The staff is great, beautiful entrance and lobby. With 4 restaurants on site it makes dinner simple. We used room service the food was excellent and prompt service. The room is dated a bit but very clean, nicely stocked mini-bar with decent prices. Little store across the road if you wanted to stock up. Hotel itself is very quiet we hardly heard anyone the entire time. Would defiantly come back.
For a 5 star hotel need to change many things so to own those 5 ✨ • money 💰 was missing from my room (so this mean that their stuff has to be very trustful to work there so the clients to not be stolen ). •the breakfast 🍳 need to be improved, from the quality and the choices to the stuff . Is not organized well. No fresh juices,no good service, no good food , even fruits 🍉 no too fresh and no choices
"Wonderful Property and Excellent Service"
Recently stayed here on 2 different reservations while visiting Amman, going to a wedding at the Dead Sea and then coming back. Stayed in a club room in the tower on the 8th floor where the club lounge was located. Room was spacious, bed comfortable and views of the city. Rooms could use a bit of a refresher in terms of decor, but can't complain too much as it was clean and serviced daily. I wanted to give a big compliments to the guest service agent - Christeen who was super helpful and always had a smile on her face. It seemed like she was everywhere from the check in, breakfast area and even the cocktail reception. Hotel is located pretty centrally, within 10 minutes cab ride to Rainbow Street, downtown and other tourist locations. Breakfast buffet was also had lots of variety from pastries, fruits, eggs, yogurt, etc. Would definitely come back to stay again!
"Good service, Great food at Benihana, Excellent room"
Very good location at city center with tidy rooms of great views. My room was on high floor, so we can have a perfect view of an amazing beautiful night view of Amman City. Room was large, bathroom was adequate size, modern with good shower pressure. Very convenient and useful. Staffs are nice and helpful, always provide good service, the front desk team are always delight, well-mannered. Benihana is in a super location, japanese ambiance with a japanese song lovely place. It is really modern and clean. The food is exemplary, and our lady chef was really friendly and engaging. Service was faultless. It's quite pricy, but its worth it. We always feel at home.
"Old fashion hotel"
I have recently been staying quickly in this hotel, arriving late in the night and leaving early in the morning. The staff in the lobby is very kind but the room are very old and feel the whole thing need to be refurbished. The size of the room I was given was big but the overall state of the room furniture was miserable. Bed mattress offering however a good sleeping quality. Very old fashion bathroom. I don't think it's worth the price I paid.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM