Located in Hong Kong's Pok Fu Lam neighborhood, this hotel is close to Victoria Peak Tower, Hong Kong Zoological and Botanical Gardens, and HSBC Hong Kong Headquarter Building. Additional attractions include Bank of China Tower.
Dining options at Le Meridien Cyberport include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a health club, a spa tub, a sauna, and a fitness facility. This 4.5-star property offers limo/town car service, audio-visual equipment, and business services. Wireless Internet access is available in public areas. This Hong Kong property has event space consisting of banquet facilities and conference/meeting rooms. The property offers an airport shuttle (surcharge). ;Wedding services and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands.
Beds come with premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature phones, makeup/shaving mirrors, bathrobes, and slippers. In addition to in-room safes, guestrooms offer direct-dial phones with voice mail. 42-inch plasma televisions have pay movies. Air-conditioned rooms also include desks, blackout drapes/curtains, electronic/magnetic keys, and irons/ironing boards. A turndown service is available nightly, housekeeping is offered, and guests may request wake-up calls. Cribs (infant beds) and rollaway beds are available on request.
of TripAdvisor Travelers recommend this hotel
"Horrifying bathroom experience"
I chose this hotel for our 4-day vacation because it was far away from busy areas in HK. Did tons of research before choosing. Figured it wouldn't be as rundown as the busy ones. Overall, the experience was good until each traumatizing bathroom visit. BAD: The bathroom was below standard. The blind looked like it had not been replaced since the 1800s. Had to take quick showers because the shower wall and floor made me want to puke...it had a lot of dirt on it. (needs some immediate touch ups) The toilet had a nasty public bathroom stench to it. The bathroom ruined my experience honestly. Carpet in the room had stains Either the hotel has horrible cleaners or it needs to be remodeled. It looks good from afar but close up it has a lot of wear and tear. GOOD - Staff was amazing from check in to check out. Ocean view was peaceful and breath taking. Location was not that bad. We had NO issues with taxis. We even ditched Uber because we found getting taxi's was not difficult like some reviews mentioned. Breakfast Buffet - Good selections. I looked forward to breakfast each morning. Free Phone - was super helpful having internet while we were out. CONCLUSION: I will not visit again because of the bathroom experience(rm 1203). I can't believe we paid that much for an ocean view room on a SPG preferred floor only to be traumatized each time we used the bathroom. My bathroom at home in china is way cleaner than this....Disappointed in this SPG hotel.
"From beginning to end - faultess"
I last stayed at Le Meridien Cyberport about 10 years ago when I was writing a luxury travel review for SmartHouse magazine It hadn't been open long and back then it was miles ahead in terms of design (arty hotel), menu (fusion was yet to come on the scene back in Europe) and technology (this was, and still, is the only hotel that I've stayed in where you get a cell phone for the duration set to the local network and then reset when you check out). Ten years on, with another ten years of hotels under my belt, and no longer a journalist I'm writing this review from the back of the hotel limo as I make my way back to the airport - using the limo's WiFi. Another first by Le Meridien Cyberport. 2016 and this is the first time I have been offered WiFi by my hotel transport. The service was impeccable. Both drivers (there and bacK) talking as little or as much as pleased and ever so intelligent and humourous. Check-in was seamless. The room was 10 years older but still didn't need a 'facelift' The newly opened spa was brilliant and I can honestly say that the treatments were in the top for me (try the Signature facial and a Swedish massage). All of the staff were intuitive and somehow knew what I was thinking or about to ask before I requested it. Almost scarily good, or, otherwise I'm predictable... A special thanks to the Assistant Manager who helped me with a particular situation. As for the food - top quality. Location-wise, perfect. There is a mall and cinema over the road for those who fancy it (next to the bay). World-class for the mid-budget traveller to Hong Kong.
"not the standard i expected"
Initially was supposed to stay for 3 weeks but I cut down the stay period due to the following: 1) Location - not convenient to get too if going into the city and Kowloon (no MTR nearby) 2) There was air conditioning issues in August, one night the air condition was not working at all, and i had to change rooms which was cumbersome. The hotel made up for this inconvenience so that was fine 3) Rain Shower did not work which got fixed the next day 4) Fully booked on the last week of my stay so i could not arrange for some of my other guests for full stay. 5) One of the nights i had steak for dinner at the restaurant, requested for medium well, steak came medium rare. They took it back and got me a new one medium well, with a complimentary salad. I enjoyed the breakfast, gym, comfort of the Pure Room and the shuttle to HK Express station in central HK where i needed to get to for work. If not for the hiccups, it would have been a pleasant stay.
"Bad customer service"
Wife and our 2mth old stayed here for weekend. Our baby's towel, sentimental value, was taken on 1st day along with other used hotel towels. Complained on 3 occasions and was basically told we had lost it not the hotel. Hotel staff Denied all responsibility and we were made to feel it was our fault and that we had lost it. Staff were unapologetic, rude and all together not bothered to provide an explanation, solution or compensation, just denials.
"Kudos to the front desk team!"
So we checked in for a weekend to celebrate my wife's birthday. Cyberport is about an hour's drive from the airport (by cab) and 15/20 minutes from most places in central Hk. Our room was very spacious with a view of the port and the breakfast was fairly standard. I liked two things in particular: - they had provided a 'handy' device in-house which helped us connect with our friends locally and make international calls to friends and family at zero cost. - On our final day, I had a terrible migraine and we requested the hotel staff for a late check out and they gave us till 6pm with zero hesitation. Without that extra hours of rest, I would be extremely unfit to fly. What can be improved' - On a few occasions, when we called for service from the room, the calls were not answered till the second or third try. - It can be tough to get a cab here during rainy/inclement weather. That's not common to other central areas of hk. If you are looking for a quieter getaway to Hong Kong and it isn't your first visit, Cyberport is good.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM