"Breathtaking view from the restaurant"
Stayed for 8 nights in July. Very comfortable hotel by the lake, Modern and interesting decor but perhaps not for everyone taste. There was a noise issue if one opened the balcony door. Breathtaking view and fantastic breakfast at the top floor restaurant. One thing I found rather odd was they put the hair dryer at the entrance of the room.
I lived in Hamburg and never went or stayed at this hotel and now that I come back frequently for business, decided to stay here for the location. I wasn't disappointed; the experience was very good in every aspect. The hotel decor is modern and eclectic, service was attentive (for what you can call attentive German service), the room was comfortable and spacious with plenty of space including a seating and working area, and the bathroom was spacious as well with shower and tub. The breakfast was very nice with good options for the local and international traveler and the views from the restaurant are fantastic, when the Hamburg weather behaves. The hotel has an underground parking behind at ~€16 per day. This is a great option to stay in the city center for a reasonable price.
"Wedding in Hamburg"
Stayed here for 4 nights. The rooms are bright and nice size. Bathroom was very nice and loved the bath. Breakfast was delicious with lots of choice if breads cold cuts etc. cooked items include usual eggs bacon sausage etc. omelette are cooked to order. Restaurant is on 9th floor overlooking Alster. Restaurant has a nice vibe in evening Only complaint limited English channels. Only BBC news, sky news there was a BBC channel but nothing showing after 6pm Ask for room with view of lake high floor
"Great View of Lake"
Outstanding hotel with great view of lake. The room overlooked the lake and was very quiet. The hotel had a comfortable bed and great breakfast. We were on a tour of Germany and this was a great choice by the travel group.
"Otherwise excellent hotel, but inefficient room heating"
We stayed in a standard room. It was huge, light, modern and clean. The bathroom featured both a shower and an impressive freestanding bathtub. All staff was kind, and they even left a surprise dessert in our room for my birthday :) The recently renovated restaurant on the top floor is very modern and offers a nice view of the lake, but is rather pricey (maybe it's better to visit it just for drinks). Plus, as a hotel guest you can have a free boat trip for two around the lake, and free access to a city museum. So everything would be excellent, but.............. the room was very cold! And the heating system was only able to produce even more cold, despite applying the warmest setting. Sadly, the hotel staff couldn't fix this, which was a huge letdown.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM