Séjour top avec une mention spéciale pour la plunge pool !Comment of D. JULIE , France the 2016-01-05
Just a very nice place to stay...Tina , the manager , was excellent.Comment of D. Terence , Australia the 2014-12-27
This is a beautiful hotel, brilliant staff, beautiful rooms and great food...we loved our stay here.Comment of D. Esther , Australia the 2014-07-31
"It is the staff who make the hotel."
It was our second visit after three years. We liked the veranda suite very much which is on the second floor - spacy and luxury. So we booked it again. But unfortunately, my wife twisted her leg in Bangkok and her ankle was sprained. On arrival at the airport, the driver from the hotel saw my wife arriving in a wheelchair which was kindly supplied by Bangkokair. Anticipating, he immediately called the hotel and arranged a room change to ground level because he saw that it was impossible for her to climb the stairs to the room. Although the hotel was fully occupied, the staff managed this including use of a wheelchair and walking sticks. The entire staff was like family: very, very kind and empathically. They all made our stay wonderful with all kinds of extras and special services. When Bunjanut (I hope the spelling is correct) from house keeping noticed that my wife loves flowers, she gave her a bouquet of carnations and roses the next day. We enjoyed the excellent food from breakfast to dinner in the restaurant - too sad that the seven nights just flew by. Thanks to the entire team for all the support and caring. We hope we can make it for a re-visit in July this year.
"Great Hotel Solid Value"
My wife and I stayed here in early January and it was our second time on Koh Samui. The hotel is great especially for the price being much cheaper than the W Hotel or Vana Belle (other SPG hotels on the island). Being an SPG gold member they upgraded me without cost and the room was quite nice and unique with a plunge pool and a small solarium. The food in the resort was quite good albeit not cheap relative to the island - though not unexpected for a hotel. Service was solid and friendly. Pool was nice. Beach was surprisingly beautiful as i had stayed in this area (Lamai) a little further south where the beach was dreadful. Overall its a great hotel with solid value.
"Picturesque resort with friendly staff"
As others have said, the resort is everything you are looking for in terms of beautiful surroundings and amenities. However, it is the service that really stood out during our stay. Everyone we interacted with was friendly, professional and all smiles. We had a poolside suite which was very beautiful. Everything outside was green and tropical. It was an ideal place to spend our wedding anniversary. Highly recommended.
"Relaxing and beautiful"
We stayed in a one of the rooms with a semi-private pool just outside. It was nice and clean. The bathroom was quite unique and a bit difficult to describe. We like it though and it was quite large. The grounds were beautiful, with an impressive entry way and exposed lobby. Service was exceptional. We only had breakfast on-site (both at the restaurant overlooking the pool & ocean, and in our room) but it was very good with lots of choices. Well worth looking into.
We stayed in this hotel the first week of our 1 month trip. It was a great place to relax and get into the holiday vibe. The rooms are great and very private, it feels more like your own private area then a hotel room. The food is great and so are the cocktails. We had breakfast and lunch at the hotel almost every day and spend several days at the pool area. Also the staff is very friendly and helpful.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM