"Solid location but decor below brand standards"
Solid property in Munich conveniently located across from the train station. Felt larger and more commercial than the usual boutique-feeling of the Le Meridien brand. Decor, particularly in the rooms is also dated compared to brand stardards and had some issues with things that didn't work in the room. Still a good property, but needs the update to be special again.
"The finest staff ever"
Usually the main feature of hotels that linger in my mind after I leave a hotel are the comfort factor of the rooms and/or the amenities provided. But in this case, it was the front desk staff. Never have I encountered such friendly people. I've forgotten the gentleman's name but he took the time to explain the offerings at the hotel and made me feel as if though he was a long lost buddy. The lady who checked me out was exceptionally friendly too. The rooms are modern and extremely well designed. There's not much of a view but the room's interior more than made up for it. It was really chic. Breakfast during the weekend is served upto 1 pm. So that was really wonderful. The breakfast spread was adequate although it can be improved. The hotel is also just across the road from the main train station. The only downside is that it gets really noisy at night if you're staying in a room facing the main street. There is apparently a club nearby and it gets really loud even when dawn is about to break. There are also ambulances blaring their sirens throughout the night so that is a bit disturbing. I hope to return to this property again in the future. But this time I hope to get a room that faces the inner courtyard.
"Great place to stay"
This hotel is really close to the train station as well as the hop on hop off tour buses. The rooms are beautiful and clean and the staff are super helpful. A full yummy breakfast is included in the price of your stay.
Convenient to the central train station as in across the street. A few minutes walk from Augustiner-Keller beer garden too. Nice sized room with a good sized bathroom. Also, a good sized mini-fridge to keep the beers bought in the train station stores cold.
"Avoid this hotel if you don't wanna ruin your Munich visit."
Are you used to stay at 5* hotels with that special kind of service' You will be disappointed big time at Le Meridian Munich. The hotel advertises it self as a luxurious design hotel. Well the design is actually from the 90s and very much out of fashion. Just the lobby and bar area are actually presentable and nice to look at. I booked an Executive Room which was nice and big, the door, windows and walls are sound prove. But the interior design is absolutely tasteless, the furniture are old and need to be exchanged actually. The carpet has got staines. Let’s not talk about the bathroom, that needs urgently a complete renovation and the ventilation in it works very slow so you get the feeling you are in a steam bath. All the nice pictures you see on the website are a result of really good photography skills. At least I can say that the gym is OK- equipped and the pool is nice and big. But another big fail is the sauna area. You are being provided only regular showers - but where is the ICE COLD shower, water bucket or water hose that you actually need after the sauna'''' I would be able to put up with all this if there wasn’t that rude and badly trained staff at the hotel. Especially the people at the reception need to receive some training how to talk to a 5* guest! The employees at the spa disregard you completely. But the room service actually left me speechless. When I left the hotel for dinner I asked the guy at the reception to have the towels exchanged and to get more shampoo and soap. I wasn’t done when I came back. I called reception and complained. A few minutes later a waiter came. He put the towels on the desk, pulled the shampoo and soap out of his pockets placed on the desk as well. And the two bottles of water I requested also came out of his pockets. Amazing how big his pants are. Is this all that you have learned at hospitality school' You are supposed to serve bottles on a tray!!! Towels and toiletries belong in the bathroom and it is not the guest who’s got to perform that task. If you can, try to avoid this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM