One 4 day and one 3 day stay Rooms are spacious, quiet, very clean, etc. Could do with an English film channel Great pool steam & sauna down stairs. Great location next to the main rail station & underground
"Enjoyed our stay"
I stayed with my two children for 4 nights at the start of our 2 week Germany trip. It was a great hotel to get over our jet lag. The sauna, steam room and swimming pool were a great way to end our days. The location was fantastic to walk to the pedestrian zone and the Glockenspiel! Also handy to walk just across the street to the main train station. We did a hop on hop off bus tour that starts just a 5 minute walk from the hotel. My only disappointment is that this is the only hotel on our entire trip that wanted to charge us a small fortune for a roll away bed. I opted to make my 8 year old a bed on the floor using extra comforters that I requested. We stayed in 4 and 5 star hotels the entire trip and every other hotel had a roll away set up in our room waiting for us when we checked in and there was no extra charge. All in all, still a good hotel though.
"Weekend in Munich for business"
Great rooms. Updated lobby. It's awesome. The only thing is the fitness center needs more equipment. The food at weekend breakfast is outstanding. Right across the street from the Haupfbahnhof. Easy access to all things in downtown Munich.
"Excellent location and service"
We end up staying at the hotel 2 times during our visit to Germany. The hotel is undergoing renovations but the service and rooms are very good. The standards have been maintained and the staff makes you feel valued.
"Nice Property & Location, Poor Everything Else"
This isn't my first stay in a Le Meridien. In fact, it's the second in as many weeks. So I do have (what I believe to be) reasonable expectations for a low-to-mid range hotel, much less something as nice as Le Meridien. LM Munich misses the mark on many of them. I'm currently a guest here. However, I'm not writing this review on their wifi. Why' Because it's too slow to even load trip advisor. See the attached picture - these are the speeds they said are "normal" and "ok". For those who don't know, this is half the speed of the dial-up internet we all had back in the 90s. Most modern websites won't even load at these speeds. It's been this way for over 24 hours, so it's not a matter of temporary congestion. Repeated calls about the problem continued to yield no results. Our room's air conditioning barely works, and makes a high-pitched squeal any time it's running. No fix or attempted fix in the two days we've been here so far. Needless to say, it's uncomfortably hot in our room. As a result, the duvets (which do come standard, without top sheets, at all Le Meridiens) on the bed are too hot to sleep with. We've tried twice now to get them to bring us a top sheet (every other LM I've ever stayed at has had a card saying "Need a top sheet' Just ask!"), but we've ended up with yet another duvet every time to so far. Granted, this is a little bit of a cultural thing, so I'll cut them some slack there. Finally, the TV is very lacking. There are tons of channels in German, which is to be expected in a German hotel. Or at least I expected it, until I stayed in a few other (much less expensive) German hotels, and they had tons of channels in English. These were German hotels with German guests in small German towns. This high-end hotel, which appears to be at least half English-speaking guests, offers a couple news channels and a few kids' shows on Nickelodeon - that's it. I probably wouldn't even mention it, but I've heard more than one conversation on this topic from other guests in the bar & lobby area, so this is obviously something that could easily be fixed and greatly increase customer satisfaction. Those things aside, the rooms are nice, the beds are comfortable, and the bathrooms are a good size for Europe. The location is excellent - directly across from the central train station, which means quick, easy access to everything and a variety of quick food options when you're on the run. I'll admit it - any one of these problems by itself wouldn't be a big deal. A combination of a couple of these issues wouldn't be a big deal at a low-end hotel, where service isn't their focus. But all of these issues combined, at a hotel where you're paying extra to ensure that you're being well taken care of' Absolutely unacceptable. Management needs to have a serious talk with their employees regarding customer interactions and service. I'm a big fan of Starwood and their properties (my favorites, in fact), but this one is seriously lacking in many areas. I'm starting to think I should have booked the Aloft next door for half the price.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM