of TripAdvisor Travelers recommend this hotel
"Alone at last "
A pleasant atmosphere with a friendly service, this hotel restaurant lacks patrons. While that can be an advantage for anyone wanting to dine alone, it can be a very lonely experience. The only chatter comes from the clatter of glasses, crockery and cutlery as the tables are set for breakfast.
"Another excellent stay!"
I just completed my second weekend stay at this hotel and had another delightful experience! Once again, my SPG Platinum status was recognized and led to an upgrade to a Junior Suite on the 5th floor. From check-in to check-out, the staff were courteous and helpful. The hotel is just minutes away from the Piccadilly Tube line and 5-10 minute walk from a number of theatres, cafes, restaurants, and shopping outlets. St. James and Hyde Parks are also a short-distance away. I look forward to my next stay!
"Excellent location "
This hotel offers very good service . The staffs are courteous , helpful and very attentive . The breakfast in the restaurant is excellent . Location location location very centrally located in the west end . Easily accessible by public transportation and Tube it is just one minute away . The rooms are gradually being refurbished but they are comfortable . The only draw back is the older rooms the shower could be a bit occur . For the location it comes with a price . But very handy and everything play , shows, tourist sight , shopping are all within reach .
Location is great service is ok. But hotel rooms furniture and fixtures are kind of chappy and need some upgrade to match 5 stars international standard. Also limited food choices provided in hotel restaurants but that might be ok with all the surrounding options to dine in at the hotel prime location
Good value hotel in the middle of town. I am a gold car member and always upgraded to thoroughly suggest coming if you also enjoy this benefit. Nice big rooms on the spg floors, decent brekky. Needs a bit of t and c to compete with the dorchester and the newly renovated rooms at the grosvenor house.... but i do feel this place offers value as long as you have the spg status. Super gym too... \
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM