"One of the best hotels we've stayed in"
Situated in an ideal spot to get around Malta. From the moment we arrived we received 5 star service. Our bedroom was large and although not sea facing still a pleasant view. Bathrobes and slippers provided to use down in the lovely indoor pool. Outdoor pool is on the roof but it was not warm enough but it's a lovely spot. Every member of staff we met were so helpful especially in the a la cartel restaurant and the buffet breakfast - both had excellent choices.
The hotel was very stylish but we had to rent the vault for each day of the stay, it was not included. The location was not very close to Valetta and not St:Julians shopping area. Next time I will live at a hotel closer to Valetta or St: Julians shopping area because then you are also closer to the restaurant area i St:Julians. But I liked the hotel and the pool at the roof but we did not know that you have to get a special card to be able to get to the roof pool and the towels management was also a little bit confusing.
"Good location, friendly staff. Rooms seem a bit "unloved""
I stayed here for two nights. The room was very large and I had a great view of the sea. Staff very accommodating and the check-in/out process was easy. Although I didn't use it, the pool area downstairs and on the rooftop looked amazing! What could be improved' So, I travel to a lot of hotels for business in general, so have seen a few. While the room was very large, honestly it lacked charm -- it was slightly dated and a bit of a "cold" of a feel to it -- frankly, it needs a bit of TLC! The minibar was missing the cork screw so I had to call room service to get one. And unfortunately I woke to brown water in the tub/shower this morning as apparently there was a power outage the night before, although to be fair it was not their fault. Oh, and as a female traveller, I couldn't logically find where the hair dryer was. I inquired at the front desk and found out that by law they can't have electric outlets in the bathroom, so it was in the desk/vanity drawer. However, once found I have to say that it had POWER! Which is a very good thing for a female traveller used to business hotels with really weak hair dryers (meant for men ;))
"New Year's Day Buffet"
Went here for the New Year's Day buffet. There was a wide selection of quality tasty starters, main courses and desserts. We were very well looked after by the super professional Melissa who speaks English so well that you couldn't tell that she's not English. A great day, great food, great service.
What a lovely hotel. The staff were lovely, nothing was a problem! Our room was so nice - spacious, clean, comfy and fantastic views! Restaurant and bar, rooftop pool with bar, tourist desk - everything was great and the staff are so helpful and friendly. The location is the best. Right near the beach, restaurants, bus stop, church, shops, everything!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM