The Mirador Kempinski hotel is located in the mountains, at an altitude of 800 metres above Lake Geneva between Montreux and Lausanne. It is a few minutes from the ski slopes and offers the opportunity to enjoy winter sports such as downhill skiing and cross-country skiing. The Geneva International Airport is about 50 minutes by car. You can easily reach the hotel and regular trains come from Geneva, Bern, Lausanne and Montreux. You can also reach the hotel by taking the funicular from Vevey.
Mirador Kempinski hotel offers a shuttle service and limousine. It also features a helipad.
of TripAdvisor Travelers recommend this hotel
It was a complete luxury resort. Very beautiful big rooms. Internet was free. Coffee and water were free. Available complete mini bar. Good restaurants and very good Givenchy SPA. The only hardship was walking a long way to get to rooms.
"Le Mirador - Paradise found"
This is actually my favorite hotel in entire Switzerland, the most peaceful place you can imagine with magnificient views over lake Geneva. There are so many things to love: The impressive views at day & night, the serene hill-top location, the elegant interior design of the spacious Junior Suites (50m2), the large indoor pool and of course the famous Givenchy spa. Breakfast has always been amazing with more than 20 different fruits to choose from, finely cut to perfection. Especially in summer, sitting outside on the veranda enjoying the sunshine and the stunning lake view with hardly any other guests around and only the bees buzzing from flower to flower. No wonder, I've already spent 3 holidays at the Mirador. From there you can easily explore the beautiful Lavaux area, discover vinyards and castles, hike through lush woods full of wild berries and along hill-top walks with unrivalled views, stroll through old-towns and cruise the lake by boat. The possibilities are endless and you feel like you could stay here forever. It's pure bliss! Even the tram ride up to Mont Pèlerin feels magical! However, recently these highly positive impressions have been dampened by a multitude of changes due to heavy cost-cutting: They dropped the Kempinski brand name, so no more free upgrades for GHA members, closed 2 of the 3 restaurants (I especially miss the Swiss chalet one), transformed the former breakfast location into another board room, got rid of in-room flowers and free bottled water (except on the first night), provide no more welcome gifts, reduced the amount of nespresso capsules significantly, housekeeping doesn't place the decor pillows back on the bed and forgets to provide amenities like body lotion before check-in. I was also surprised that the in-room rainforest shower didn't work at all (had to be fixed) and the gym closed 1 hour earlier than officially stated, due to the lack of guests. During my last stay I've been repeatedly charged for things I didn't order, they forgot the turn-down service once, so I requested it by phone... instead I got 20 towels I didn't need and had to explain it once again. Most annoying: you always have to explain things twice to at least 2 different people, and there is absolutely no information on whether something has been fixed or not. Even a simple post-it on the shower door would do. Overall: No apologies, no follow-up, nobody cares - not very "Kempinski". Now that they are no longer a Kempinski and provide less options for their guests, the price is still the same, and remains steep, even for Swiss standards. Most of the staff that ran through the halls looked pretty stressed out and annoyed, too. Plus, there's absolutely no guest relation management whatsoever, it's all about "consume, pay, leave" - sadly, that's not very charming for Switzerland's leading luxury hotel! I hope they'll return to their former glory, soon!
"BEST SERVICE EVER!!"
My boyfriend and I went for breakfast a few weeks ago and it was amazing! The guy who served us, I believe his name is Florian, was really nice, professional and attentive to our every needs. We for sure will go back there soon!! A&T
"Nice location and leisure facilities - shame about the food ..."
The service - and particularly the food - at Le Mirador deteriorated in the two or three years since my prior stay. The views, gym and pool facilities and some aspects of the service at this hotel were still great, but food varied from adequate at dinner to unappealing or poor for some room service meals. Business services were cumbersome. Consequently I wouldn't return and wouldn't recommend the hotel to anyone with high expectations, dietary requirements, or a need for well functioning business centre facilities or wifi. If you must stay there, eat elsewhere. I stayed for three nights and was kindly upgraded to a "Junior Suite", which is just a normal but generously proportioned room in the modern wing of the hotel. The interior design is probably a matter of taste (what's with that wallpaper'). The views would have been fantastic had the weather been better. Reception, concierge and valet service was very helpful. The hotel gym has awesome views and is very well equipped, but isn't open 24 hours. So far so good. But here are the problems I encountered: - Wifi was agonisingly slow at times. - In the business centre all the computers were switched off or broken; I had to remove a panel to turn one on. The printer wouldn't work so I had to get reception to print documents. The room felt cold enough to serve as a chiller. When I asked about telephone charges they said they couldn't tell me because their IT person was not available. I struggle to see how a place like this can competently host business travelers, let alone meetings or conferences. - Room access cards stopped working a couple of times, once leaving me stranded in one of those annoying elevators that can only be operated with a room card. I had to exit and walk back to reception through the rain. (Apparently it wasn't the card's fault; it was my fault for letting the card get near my phone.) - Layout of rooms and facilities is confusing. It's a long and convoluted walk to reception if your card doesn't work... - On the first morning, the bedside alarm that the previous occupant had set woke me at 5am. Nice start. Housekeeping failure. - The restaurant does not offer a la carte breakfast, only the buffet, and when questioned the staff offered absolutely no flexibility. This is a nuisance when special dietary requirements mean that one can hardly eat any of the buffet food and all one wants is a couple of eggs. So I went back to my room and ordered a dish off the a la carte room service breakfast menu... which was promptly delivered by the same restaurant waitress who 10 minutes earlier had told me that a la carte breakfast dishes were not available. Really' What a waste of time. Can't they be a little bit flexible' - To add insult to injury, the "roesti" ordered from room service was clearly not freshly prepared but had obviously been lifted from the breakfast buffet. It consisted of luke-warm, mushy, floury hash browns, which counted among the worst hash browns I'd ever tasted. This is scandalous in a 5-star hotel in Switzerland, the home of roesti. - The fried egg came covered in pepper; if I'd wanted pepper I could've added it myself - it's a lot harder to remove when one doesn't want it! - One fish dish was served in a horrible squidgy batter that was drenched with oil. - A couple of times meat was served covered with pepper and rice drenched in butter when I'd specifically asked for them to be done plain without sauces, herbs, spices or condiments. Reception waived the charge for one meal but plenty of others were way overpriced for their quality. Not in a hurry to return.
"Spectacular for view-lovers!"
My husband and I stayed in Le Mirador for the first three days of our honeymoon. We booked the Love Story package and when we arrived we were thrilled to see our beautiful room sprinkled with rose petals, a plate of delicious fruits and a bottle of delicious champagne. The spa treatment was lovely, I would highly recommend having the private spa package if possible as it is quite spectacular having your own sanctuary inside the spa, replete with a private sauna, steam room and large bath. My only comment would be that this is a very large complex, so if you prefer smaller, more intimate hotels this may not be for you. The hotel is also quite remote so definitely hire a car if you want to leave the hotel to do any touristing. The breakfasts were superb, one of the best I've had! The fresh berries alone were enough to win me over, but everything else was just delicious and beautifully presented. The gym was very well equipped and had a beautiful view as well. Plenty of machines to avoid disappointment. Of course the highlight was the view. We stayed in a Junior Suite and the view was incredible. When the clouds set in it was quite obscured, but on a clear day the imposing silhouettes of the mountains (including Mt Evian) were straight out of a postcard. Overall, it was a lovely hotel and a very enjoyable experience!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM