of TripAdvisor Travelers recommend this hotel
"First time in Shanghai"
From the moment we arrived to the moment we left, nothing was too much trouble for the staff and management at this wonderful hotel. We had a junior suite (which comes with Club level 44 access) which had everything you need including a revolving TV so you could watch TV in bed or on the sofa. There was a good sized work desk and good internet. The club on the 44 floor services an excellent selection at breakfast and cocktail hour is actually three hours, and the numerous dishes and drinks available makes other SPG hotel look like poor relatives. I have never recommended a hotel so highly.
"Nothing but the best"
From the moment you enter one notices the attention to detail, and stylish class from the employees to the superb cuisine in the Executive Level lounge. The Bund rooms view with floor to ceiling windows is second to none. One of my favorite places on the planet!
"Home of the $11.26 USD lemonade and $8.37 soda"
Nice hotel. Very Central. Staff are hit and miss with English. We took the MagLev from the airport and the ticket included a subway pass. Make sure to get off at People's Square stop - Subway line #2 (green). We got off at the wrong stop! Hard to find hotel from the pedestrian walkway in the rain and dark. No signage. Also, do not order non-alcoholic drinks from the bar. After tipping you may have to shell out $10 US for a Coke!!! (see pic)
I've stayed in this hotel quite a few times and I've always been disappointed Recently I stayed there and I was quite surprised with the service I got from the guest services department Haley she made my stay it's true SPG experience enjoyed the hotel a lot it would stay there again highly recommend it I'm at the Gm this morning , Mr Benjamin extremely nice guy very down to earth and exactly what the GM should be concerned about his guest and there stay
"Fabulous in Shanghai!"
Great hotel! Great room! Great location! Great executive lounge! Great food! Great jazz lounge! Billion dollar view - we had the 62nd floor! The wonderful William at the front desk made our stay AMAZING! Thank you.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM