of TripAdvisor Travelers recommend this hotel
"Fantastic Hotel in Vienna"
This hotel is a lovely warm cosy hotel in the centre of Vienna. Located by great transport links. The room was a comfortable room with kettle tv and all the essentials you need on holiday. The bed was comfy and the bathroom was spacious. The breakfast was really good wide selection of Austrian specialties. Only thing I Think not that good is no free wifi you have to pay for it per day.
The hotel is near the metro station and the area has a variety of restaurants and street food options. The internet is 4€ per day for two devices and you have to update it every time you open your mobile in order fir the connection to work again so if you are not already on your phone you can't take internet calls or messages because the connection will be gone, but there is 3 iMacs in the lobby for public use which happen to be connected to the internet. Breakfast is meh but edible and they have a smoking room. My main issue was that the decor is annoyingly disgusting.
"Nothing special "
I have stayed at other Leonardo hotels and this was very different from all of them. Location is good, there are some good restaurants within walking distance and the Museum Quarter is a half hour walk past lots of shops. We have two rooms to check in and were told that both rooms would be upgraded due to availability, however this was not the case. Only one room had been upgraded and when we questioned why both of them had not been upgraded as promised we were told the hotel was fully booked and there were no rooms left. The Internet advises that there is free WiFi in all the rooms. When we questioned this at check in we were told this was not the case. Reluctantly we were given passwords to the WiFi for our stay. The rooms were very small and compact, even the upgraded room. The basic room had no free toiletries so it was a job good we have brought our own. There were also no English channels on the TV other that the news. There was a good selection at breakfast although it was very crowded and busy every morning. The breakfast staff were helpful and friendly. The hotel was OK as we were on a city break but it was basic and had no real luxury.
"Not free wifi as website suggests"
Daily charge for wifi that must be renewed every day. Should have just raised room daily rate and included Hotel was in great location. Easy to walk to all attractions. Service was very good. Lovely room.
Everything were great and smooth and welcoming the staff were amazing always smiling and helpful. Didnt want anything more for my stay 2 days. Location is great as well as the rooms. Thank you for the nice 2 days
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB) - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM