of TripAdvisor Travelers recommend this hotel
"Please stay at this hotel! It's fantastic."
Excellent! Excellent! Excellent! I cannot praise this hotel enough. Easy to get to from airport, great travel instructions on hotel website. Reception area lovely. Room furnished of high quality. Bed super comfortable. Air-con efficient. Breakfast great, extensive choice, something for everyone. 4⭐️ Hotel with 5⭐️ Facilities.
"Lovely Hotel in Berlin"
Lovely Hotel modern and nice sized rooms with comfy beds. Hotel is close to tram stop giving good access to all attractions in Berlin free wifi - never tried breakfast as there was 6 of us at 19 euros each day we ate out. Would definitely return to hotel
"Nice stay, but terrible checkout experience"
Chose Leonardo due to nice location and decent reviews. Our (me, my wife and 1 year old son) 3 night stay was generally quite nice and the room was ok with a baby bed as requested. Personel quite professional, but somewhat impersonel. Would not recommend the hotel to families During checkout we had to pack a rented stroller back in a box which was to be collected by DHL the following day. There was no support from the hotel staff even though it was very evident that we could have used some help with the packing. The staff did not accept the box as it was still open and after some further fighting with the stroller in the middle of the reception (now supported by our taxi driver, but no one else) the staff did not even offer some tape to close the box In any other hotel I have visited someone would have at least tried to support.
"Good hotel, great location"
This was the first time that we came to Berlin. The location of the hotel was great, walking distance to Alexanderplatz or 2 stops by tram. Bus to many tourist attractions opposite hotel. The room was very clean, and staff were very helpful. The concierge helped us with our sightseeing plans. The breakfast was excellent with a wide variety. I would definitely recommend this hotel to others visiting Berlin.
"Good hotel, bad location"
The Leonardo is a good, comfortable hotel. Breakfasts and Wi-Fi both excellent and the staff friendly and helpful, though we did have a couple of hiccups. Taxi not ordered, and wrong drinks brought. Both rectified with politeness though. The main problem is the location. Although it is described as Leonardo Alexanderplatz, it is a good 10-12 minutes walk from Alexanderplatz up a busy dual carriageway road. Because of this, we ended up taking taxis most days. On a future visit to Berlin, we would pay a bit more for a more central location.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM