of TripAdvisor Travelers recommend this hotel
"Christmas markets short break. "
Excellent hotel in good location within short walk of train to connect you to rest of city. Our room was large with double sofa bed so plenty of room for 3 adults. Good shower and bath and nice to have kettle and nespresso coffee machine. Very comfortable. Breakfast was excellent. Huge buffet with fruit cereals hot selection breads pastries cold meats etc. Only fault here was that hot food was not kept topped up when breakfast was busy. The bar area was lovely but not big enough for size of hotel. We struggled to get seats. It had a great atmosphere and was modern and chic. Hotel staff courteous and helpful. Highly recommend this hotel as it was excellent value for a very good standard.
"Pre Christmas break December 2016"
The hotel was better than expected. To be fair cheaper than we would normally pay but was pleasantly surprised.. rooms were spacious and comfortable.. cleaned and towel change everyday.. Breakfast was plentiful with choice for all and set us up.fir the day Sauna and steam a blessing after our long days walking and touring Berlin.. The transport links are brilliant with tram just outside the hotel .. get the tickets from the concierge... they're an Oracle of information...use them!!!! The bar on an evening was fairly priced and relaxing with exceptional service ... (no wasabi nuts... thank you for caring and taking time to remember my husband did not like them.)will definitely return one day ...let's hope all Leonardo hotels can meet the standards of this one!☺
"Great location, excellent staff."
First of all the hotel location is superb - a 700 metre walk to Alexanderplatz or take the tram from Mollstrasse which is even quicker. The airport express from Schoenefeld stops at Alexanderplatz - when you come out of the station look for the tall building with FIt X on the top and head in that direction. I didn't have a lot of contact with the staff during my stay but all those that I encountered were polite, friendly and helpful. The hotel lobby has a good ambience and the bar and restaurant are similarly comfortable and classy. My room was ideal - plenty of warmth to combat the sub zero temperatures outside! The bed was extremely comfortable and I was pleased to find a safe and a fridge in the room. Overall I wouldn't hesitate to recommend the hotel to all travellers, both business and leisure, and I would stay there every time I visit Berlin.
Good, comfortable stay in Berlin. Hotel was located very near Alexanderplatz, with a tram stop opposite the hotel providing a good link to there. Rooms were a good size, and clean. Prepare yourself for the bells from the church next door ringing! All in all a good base for a short stay in Berlin.
Decided to stay at this hotel in November after reading so many positive reviews. Firstly, the location is fantastic, very easy to reach and within walking distance of anything you would want to visit. Unfortunately, that was the only complimentary aspect which I could comment upon. We were told when we arrived that we would have a disabled room instead of a standard one. We were easy going so we didn't make a fuss. The room itself was uncomfortable, the walk in shower being an oddity when not a requirement, the hard to sleep on bed facing out a window with the television positioned awkwardly on an adjacent wall to our left. All of these were of no particular issue when taken on their own but my lasting memory of this hotel is the fact that our room was not cleaned, nor sheets changed even once during our 4 night stay, even though we specifically went to reception twice to ask them to do so. On both occasions we were told somebody would be right up to clean it, which they were not. We went out for the day on both occassions and came back later, demoralised to see how little they seemed to care about such a basic requirement of any functioning hotel. I hate to think someone who was actually disabled, knowing Berlin is regarded as a wheelchair friendly city, would stay in the same room and be given the same unprofessional treatment. All in all a disappointing, even insulting, stay in a hotel that seems to have given a positive experience to most other people here who have reviewed it.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM