of TripAdvisor Travelers recommend this hotel
Excellent location with wonderful staff This hotel is within walking to rodeo drive shopping along with many great resturants Staff here were lovely and John the concierge was amazingly helpful Would highly recommend hotel
"Great room but dissapointing service"
I recently stayed 2 nights here. The room was beautiful but I was not impressed by the level of service from the staff. I had called room service a couple of times to make special requests, and they were less than helpful. I felt my requests were reasonable, but at one point someone even told me, "We're too busy to help you with that." I've stayed at many five star hotels around the world and I expect a higher level of service.
"Top Hotel for business and quite familiar atmosfere"
I have loved this hotel immediately. It does not look like an hotel from outside but as a private apartments building ... the staff is very professional, you can enjoy having a breakfast inside or outside ( no buffet) and as well there are spaces nearby the bar and in the hall where you can read a book or having a private business meeting. The room ( I have received an upgrade ) was very spacious and quite. The hotel is located in Beverly Hills. Price for night around 500 usd and breakfast around 20 usd depends what you choose ;). I will be back for next time there
"Oh wow what amazing rooms"
The hotel is situated within walking distance of Rodeo Drive though I understand they have a Maserati and will drive you free of charge within the local area. We spent two nights here and were blown away by our fabulous suite. It was huge, with a seating area, dressing/make up and bathroom. Everything very high quality. We were told that the rooms have recently been refurbished and it certainly shows. Staff provide great service here. Concierge Christine was very helpful providing information and advice. We had breakfast here which was expensive but as we were only staying two nights we were prepared for the high cost. Coffee was good and refills offered frequently. If we had a criticism it was that if you order two courses at breakfast, say cereal and omelette they both arrive at the table together so the omelette gets cold while you eat the cereal but this may be the norm in the US. Breakfast was good though. There's a roof top pool with a bar which is nice but could do with a refresh. Overall, Very glad that we chose to stay here.
"Love this hotel!"
It's not just the hotel, it's the people. The staff are incredible here - so professional and friendly, nothing is too much of a problem! First impressions are so important and this hotel scores a ten out of ten! Our room was ready early which was fantastic as we had just flown over from Australia and were feeling a little tired and in need of freshening up. The room itself was stunning, with a large dressing room and layers of bathroom! The bed was super comfortable and the hotel very quiet. I loved this hotel - I don't think I would even bother trying another when I go back to LA - location is also great just a short stroll to Rodeo Drive and fabulous restaurants like Citizen. Thank you Viceroy - we will be back!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 1:00 AM , Check-out: 1:00 AM