of TripAdvisor Travelers recommend this hotel
"The Perfect L.A. Hotel"
Normally I stay at the Four Seasons when traveling to Beverly Hills but decided to change it up during my visit in late December. I was more than pleasantly surprised. From the moment of check in to the moment of check out it was the perfect stay, the perfect hotel for me. The staff is friendly and accommodating. The rooms are just lovely and luxurious. I would say to avoid low floors in the front of the building due to street noise. But once I raised a concern my room was packed and moved expeditiously and efficiently to a quiet and dreamy oasis. I find myself inventing reasons to visit in the near future so to stay at this hotel. For the price you will not find anything better in LA.
The property is beautiful! The room was amazing and I loved the layout. Everything was so clean and new! The food at the restaurant was fantastic! The service from the doorman, front desk, wait staff was first class. Everyone was so nice and welcoming. I highly recommend this hotel!!
"Our new L.A. home"
Each year we try to visit New York via Los Angeles (due to flight routes) and wanted to say that we were especially impressed with our trip this time. We think highly of the overall accommodation, service and staff that made our stay such a delight. Truly exceptional. We stayed in a Burton Suite and our guests stayed in a Junior Suite. We generally avoid staying in the most premium rooms on first visits for two reasons: 1. in the past they haven't always been the best value (many hotels' definition of 'luxury' or 'suite' is fairly vague and widely open to interpretation), and 2) we like to experience a hotel's philosophy for guests at all levels (from room decor, amenities right through to service). Even though these were not the most premium rooms available, the rooms were impeccable and the attention to detail and to our stay was premium. It really set a new standard in our minds of what other hotels (who claim to be of the same caliber) should be like. It sets the bar for what other luxury, mid-tier suites could be like. We wished the view was a little better but the luxuriousness of the rooms, amenities and geographical proximity to key attractions in L.A, shadows the issue. Based on our experience, we would look at experiencing a better room next time - but would be more than happily stay in the same suite. We even had a negligable misunderstanding whilst there and the hotel was very quick to rectify it. We felt valued. We felt more valued at this hotel as first time guests than we did another hotel later on in our trip for which we have returned to 3 times! I hope others enjoy the hotel and the restaurant and bar on site as we did. It's so conveniently located to everything (if you rent a car) and truly is a homely oasis.
We vacationed in LA with our family of 10 adults and 3 infants. Our stay at the L'Ermitage exceeded all of our expectations. The hotel is absolutely stunning with the highest end finishings in suites and bathrooms. The staff could not have been nicer, from the front desk to the concierges, valet and servers in the dining room. The hotel is expensive but the experience was amazing. Would recommend this property to anyone. It also has an amazing location. The free use of the house car was a helpful bonus. Great choice for anyone considering a special holiday.
"AMAZING SUITES, GREAT HOTEL!"
The hotel is very beautiful. I had a suite facing the front of the hotel. The room was gorgeously decorated and spacious. I loved the large dressing area and the large bathroom! The bell hops, concierge (shout out to Dana and his great recommendations), and bartenders were amazing! (I wasn't that fond of the front desk people) I took advantage of the roof deck/pool area and fitness center during my stay. The areas were very clean and well kept! The hotel is walking distance to great shopping and dining. During the daytime hours I would mostly walk. In the evening, the hotel offers a car service to take you to locations near the hotel. If you are gonna do Beverly Hills, this is how you do it!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 1:00 AM , Check-out: 1:00 AM