Le Hameau du Kashmir is located in Val Thorens, a 45 minutes drive from Moutiers train station and 1 hour from the highway A43.
of TripAdvisor Travelers recommend this hotel
"Not so bad"
The view is nice and from the hotel you can put your ski on and go.I stood with my friends in one apartment and in one week they did not change the towells.And at the end they force us to clean all the apartment or they will not release the guaranty.They control the heat in the apartment from the reception and i had to call twice because was to cold.
"Comfortable Apartments for families"
The apartments were very comfortable for a family of 4, the staff were great, but the overall services were average: cold water in the swimming pool, only 1 very overcrowded sauna and the fitness area and no jacuzzi :(. The location is on the edge of the town. The ski room/lockers were very cramped. The ski shop is great - good service, good prices, good equipment.
Ski in and out, but not for a complete novice. Ski lockers and boot warmers useful. Car parking easy and on site. Staff friendly and helpful. We had a family apartment for 4 which was perfectly adequate. Liked the fact it was on 2 levels with 2 bedrooms and 2 bathrooms. Upstairs a place to sit and cook overlooking the mountain with a balcony. Kitchen area is very small and you need to be creative with space to cook, but very well equipped.
"Christmas "Not as Expected""
We booked a two bedroom (Family of 4) apartment off the back of their advert online, unfortunately the AD clearly showed a room with piste view, when we checked in yes we had a view but though a gap in the building and the opposite side of the hotel. be aware their ADs are somewhat misleading, we paid for a room with a balcony and view but not the one advertised. The staff were great although we never actually found one that could speak fluent English, that said they were very friendly and helpful and did their best to make us feel welcome. Check in was simple, underground parking very expensive but made unloading and getting to apartment very easy. Apartment was fairly clean although after about day two drains started to smell and got worse as the week went on. Apartments are very small, cooker and fridge / sink, there is absolutely nowhere to put any food so not sure how they expect you to actually live and eat in there ! I note some reviews have said ski shop was a nightmare onsite, we actually arrive quite early on 24th so were luck enough to miss these queues. Ski shop staff were very helpful but also very expensive compared to other local hire shops, that said quality of equipment was excellent and very easy to change if needed as onsite. Ski lockers were excellent with heated boot warmers and secure storage, all on site so very easy to ski / out. Bar and restaurants: The bar is in reception so not very atmospheric, they only serve french craft beers (very unusual colours!) very expensive, sure they would make more money and sense to sell standard beers. Ate in the restaurant 1st night, again food very expensive, one of the family ordered a well done burger that came "Blue" unfortunately the french do not like to cook their food ! After this bad experience we didn't eat in the restaurant again, on day 5 we decided to eat in outside terrace at lunchtime, after we had sat down in became clear all was not well. Lots of customers complaining about very slow service, some had been there over an hour waiting. we decided to order as things seem to calm down, my wifes chicken salad came raw (again) everything else was cold, awful, there are much better restaurants to eat in over lunch, avoid..head for the Foley Duece if you want a decent meal or La Maison in town which is just brilliant. swimming pool was nice for the kids but small and always very busy. Finally as we went at christmas we expected hotel to be dressed appropriately, it wasnt ! you would have not known it was christmas week, other hotels put them to shame.. To be fair the hotel as loads of potential as well sited and great staff but given issues above would not recommend. Also didn't notice until i got home but they also billed me for someones breakfast 40+ Euros on my bill, can i please have this back ''
We are staying in a 3 bedroomed apartment as a family of 4. Just perfect for us with 3 bathrooms. Advertised as sleeps 6 which would be ok but there is very little storage space so I wouldn't recommend it. We have views of the piste which are great and it is easy to ski from outside the residence ski locker room as long as you are not compete beginners. Ate in le Yak for dinner which I wouldn't recommend, the service was good but the menu is limited and there was no atmosphere because it was very empty. Overall we are happy with the Residence and the reception desk are wonderfully helpful. There is just one big no you need to be aware of. The ski shop in the property is absolutely dreadful. We queued in the corridor for an hour this morning, Dec 24th to hire our ski's. It was boiling hot and all of us in the line were struggling along with piles of ski jackets, helmets, gloves etc. We suffered badly from 2 French families jumping the queue with fictitious excuses and the shop let them. This was actually a quiet day for the resort so I can't imagine how long you might have to queue tomorrow or at New Year. Also the quality of the Ski's is not good we are advanced skiers and did tell them this. I seriously recommend you find another hire shop there are plenty in the town.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 4:00 PM , Check-out: 11:00 AM
Between the periods 21/12/2013 - 11/01/2014 and 15/02/2013 - 08/03/2013, the dinner is mandatory.