A 6-minute walk from the MUSA underwater art museum, this all-inclusive, adults-only resort is also 4.2 km from the Museo Maya de Cancún archaeological museum.
Amazing!!!Comment of K. Guy , Israel the 2016-09-07
since the first moment i could feel the great service in this hotel all the emplyees were so kind and nice, always smiling the room was very clean, towels also clean, felt like new ans good quality.Comment of M. Yael , Israel the 2016-08-12
All the staff was excellent to us!Comment of F. Anthony , United States the 2016-08-10
A beautiful hotel staffed by the most hospitable people. Amazing food, drinks, and luxury. We will definitely come back.Comment of D. Tam , United States the 2016-05-10
Everything was great. Staff was outstanding. Food delicious.Comment of S. Susan , United States the 2015-08-01
The hotel, food and service were outstanding. First time for me to book all-inclusive/ adults only resort and I loved it. Particularly the different restaurants with their food choices and quality/freshness/innovation of meals impressed me. I gave sound insulation an "average" - our room was next to elevator and we could hear everyone coming and going, but that was the only negative thing. Also, the hotel put together a special party for the FIFA Soccer end game which was outstanding.Comment of M. Christiane , United States the 2014-06-25
If relaxing was to going to relax, this is where they would go. Around every corner the smell of tranquility is in the air. With every imaginable thought of pamper is planned out. I loved this place for not only the amazing massages and atmosphere the food choices are really endless. I love the BBQ at the pool the most. All the choices were fresh and authentic. Even the waiters went into the pool with pants on to serve you. Within a few minute cab ride to any party zone or shopping. Seriously I am going back here for sure. Try it !! You won't be disappointed.
"Amazing and well planed"
I loved this hotel because it have 9-13 restaurants and it´s only 2 of them which are not included in the all inclusive. The food is great everywhere, the café is located so you have to pass it every.time you go in or out to the pool and beach. The thing that is even better is that the training facility is located on the other side of the entré and it´s glassed in so you can see out 360 degrees so you want to do some training every time you pass this entré and why not have something to drink or a pice of cake at the same time. The room is great but you cannot compare it with the Americana Fiesta Coral Beach Resort and the beach is also a lot better there. I wish that Live Aqua was located next to Coral Beach Resort then I would always go there because the water are calm while at the Live Aqua where it´s located it´s very hard to swim in the sea. Another good thing is that you have La Isla shopping area on the other side of the road. There was a wedding at Live Aqua but if I would get married I would do it at Coral Beach Resort because Live Aqua is young luxury hotel and Coral Beach Resort is very exclusive luxury hotel and the photos you get will be perfect at an amazing beach.
"Good place to be lazy for 4 days."
Booked all-inclusive package thru Costco Travel and could have not picked a better hotel. From airport pickup to hotel stay and airport drop off, there was nothing to complain about. Everyone from the ground transportation, hotel staff and beach staff were very friendly, respectful and helpful. And everyone really wanted you to have a fun and relaxed stay and no one acted as if they expected a tip, as it is in some hotels. Highly recommended.
My wife and i took a kids free trip for three nights to live aqua and WOW, is all I have to say! !!! From the moment we arrived to the moment we left we felt like celebrities or royalty! It was truly a one of a kind experience. We were waited on at the pool, at the restaurants, and everywhere in between! We upgraded to an ocean terrace room which was perfetion! We had two chaises to enjoy anytime day or night right outside or bedroom door. We loved the oil burners in the room and throughout the resort giving off mint and eucalyptus scents to be completly indulged in all senses and feel like you are at a spa! We did get or feet rubbed on the beach while sucking down many fruity blended drinks that were also perfection!!!! We will definitely be back! Already planning our return next January! Thank you live aqua for making three nights feel like three weeks!
"Relaxation and wow pampering "
First of all I want to mention that this place is for you if your intentions are to relax and unwind. If you relieve stress by partying Live Aqua is not for you. The hotel is a tranquil escape with a powerfully achieved theme of relaxation and zen. You will find aromatherapy and lush robes and a soundscape clock in your room, complete w spa quality handmade soaps, etc. The devoted and caring staff will indulge you with whatever drink, food, or need you may have and literally treat you like royalty. We had to actually convince ourselves we deserved it. The food at the restaurants was superb and diverse and the buffet is not a buffet, but a tantalizing bold experience of textures and flavors. The signature restaurant, MB, was not my favorite, food wise. There was always something for me as a vegetarian too! The only one time we left the resort to go on an excursion we got sick to our stomach from the outside food. We returned to the hotel past midnight and my husband had a terrible heartburn and needed maalox or tums. We felt helpless and went to ask where we can go at this hour for relief. Diego at the concierge said no problem! Go to your room and we will bring you maalox and deliver to your room at our own cost. For $7 we had maalox on a half hour at our room door past midnight!!! Where would you get this kind of care''''' I mean I've been around, and this is way beyond the call of duty. Now for a some friendly criticism- the sales presentation we were talked into was not fun and we felt pressured, but you can avoid it w no problem. Also, while I realize it's a place for relaxation, it wouldn't hurt to have an actual DJ after hours spinning some hot tunes in the disco and some staff getting people dancing and energized. Even the most zen people need and want to hang loose a bit, the nightclub after hours was nothing but a bar and a Spotify playlist of songs no one knows. Thank you for giving us a great vacation!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM