Located in central Washington, The Madison is near the airport and close to National Geographic Society, Blair House, and White House. Additional points of interest include Washington D.C. Convention Center and United States Capitol.
The Madison features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a health club, a sauna, a fitness facility, and a steam room. Spa amenities include spa services and massage/treatment rooms. This 4.5-star property has a business center and offers small meeting rooms, limo/town car service, and audio-visual equipment. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Washington property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Business services, wedding services, and translation services are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and multilingual staff. A total renovation of this property was completed in February 2008.
There are 353 guestrooms at The Madison. Beds come with premium bedding. Furnishings include desks and ergonomic chairs. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high-speed and wireless Internet access is available for a surcharge. In addition to complimentary newspapers and in-room safes, guestrooms offer multi-line phones with voice mail. Televisions have pay movies. Air-conditioned rooms also include blackout drapes/curtains, electronic check-out, electronic/magnetic keys, and irons/ironing boards. Guests may request refrigerators, microwaves, and hypo-allergenic bedding. A nightly turndown service is offered and housekeeping is available daily. Cribs (infant beds) and rollaway beds are available on request.
"Needs some updating "
The hotel is nice and clean but I missed the multiple data charging points that my other Loews hotels had. Not all the staff were as helpful as others. Had an issue with incidentals charges but got it sorted (would be helpful if all hotels stated how much the incidentals would be each night) still haven't found my bamboo cleansing cloth
"Acceptable but not exceptional"
Check in was quick and friendly, with reception going through the available amenities within the hotel and surrounding area and were quickly allocated our rooms. The rooms were adequate however you could see the hotel was getting tired and required some upgrades. The beds were reasonably comfortable and the bathrooms were 'OK' however I would recommend an upgrade now of the bathroom towels as they were very old and thin. Traveling as a family one common theme we all encountered was how noisy the rooms were, this appeared to be coming from the air conditioning units from external buildings, to the point on some occasions it made it very difficult to fall asleep. Hotel location was in good proximity to attractions and restaurants and was reasonably comfortable, but it is well overdue for an upgrade, a few dollars spent making basic improvements could see this hotel transformed into a very good hotel.
Nicely located minutes from the Monument, one can appreciate a 15 min walk to the attractions or short 5 minute drive. Lobby and room are presented in upscale decor and creatively make a good presentation in a small space. Check in was a bit cramped after 3 people in line. Rooms are moderate yet clean. Beds were not that comfortable and bathroom had bit of a mildew smell. Note the lower even numbers face a quad with virtually no view. Even with those minor issues I would recommend stay as I was pleased with stay and the welcoming from staff.
"Nice hotel Great Location"
It was a nice hotel and location was great and central for walking! The room was nice but pillows were too soft for me and bed too firm for me. But check in was easy and fast and check out was a breeze! Enjoyed this hotel!
"old hotel showing its age"
First, let me start with the positives. There are few. Staff was pleasant, though lacking in numbers. The room was clean, but worn. Location in downtown area is good. Two blocks from Farragut Square, a vibrant and interesting area with lots of food trucks around lunch. That also makes it close to Metro stations on the Square. Conference staff and food were very good. Now for the negatives. It should have been a clue when two of the three stations in the lobby were involved in complaints when I arrived to check in at 1:30 PM. The maintenance is really lacking. Everything is worn out, loose or broken. The electrical outlets would not hold chargers and wouldn't make contact. Even a 3-prong plug wouldn't work in either of the bed-side receptacles. I had to charge my phone in the bathroom. Bathroom fixtures leak. Sink stopper didn't work. Free internet was worthless. Conference internet was worthless. Neither connect with VPN. Paid $15 for upgrade and still slow. Over $400 a night and worthless internet. There ought to be a law. Minibar fridge in room could not be used as a refrigerator. Conference room HVAC was disruptively noisy. You could not hear anyone in the room when it was on. Given the other better hotels in the area, avoid this one.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM