"Fantastic Value, Friendly service, satisfactory location"
The beds were comfortable and the room was clean. The lobby was welcoming and the staff were warm and helpful, genuinely! The location was satisfactory - about 10-15 minute walk to major attractions - and in the downtown core in a safe neighbourhood. It is really the value of this hotel that merits the most attention. I wish that they laid out coffee and water for guests throughout the day. There was one tureen of coffee one morning (very early) but I think that was for conventioneers. I would highly recommend this hotel. I felt the staff really enjoyed their work, wanted to be helpful and were approachable, friendly and down to earth! Thank you for a lovely stay !
"A splendid place to stay"
After the rather faded 80s decor of our NYC abode (think Macdonald's colour scheme everywhere) this hotel was a wonderful counterpoint. Service was swift and attentive though there was a bit of confusion over the laundry service over a local holiday weekend. The hotel restaurant, Rural Society, gave us an introduction to Argentinian food albeit with American-sized portions. Bar also was well-appointed and used perhaps slightly more often than required for complete sobriety. It's also at a perfect location for walking down to the White House and beyond. Next time we're back in town we're booking here again!
"Wonderful Winter Lodging"
Loews Madison has a lobby decked in holiday splendor welcoming you to a wonderful place of respite in a busy town. The hotel staff are attentive from the welcoming doorman to the efficient front desk and meticulous housekeeping. I had a King room this time that had more "open" space then the double rooms I've been in previously. The bathrooms are still pretty tight, but the shower is ample (and not a tub shower which I appreciate). There was a fridge in the room and ample outlets for my electronics; they offer free wifi for up to 3 devices. I was a bit disappointed in the limited room service dessert choices but the vanilla ice cream was yummy. The beds are comfortable and my 14th floor room was quiet (normal city noises). There is a coffee shop in the lobby with limited pastries for breakfast but they do serve Starbucks. The hotel restaurant is upscale and your room key gets you 10% off. There is a Peets Coffee across the street; the Cornerstone Cafe is diagonal across the street and offers a large buffet breakfast and lunch at a decent price.
We stayed at this hotel with my family just before the elections.It was quite busy.We like it especially the Rural Society Restaraunt the food was nice and people were friendly especially Saul,very kind and respectful.The location was good,you could access most places.Our room was good,they provided us with a crib for my baby and baby products plus separate clean towels.That was thoughtful of them. Unfortunately,can't give them a 5-star rating because the front desk staff were rude upon checking in and during most of our stay.They were not very helpful when it came to getting directions or advising us on nice places to visit when we asked.The doorman was very helpful than the front desk.Nothing really special but It's a good business hotel.
"Hard to know how to review this one!"
I have stayed in almost all of the four-five stat hotels in DC, and this was one I was curious to give a shot. As far as an urban hotel goes, it was "fine," but as far as a luxury hotel competing with the likes of "Ritz-Carlton" (all four in the area); Four Seasons; The Jefferson; The Rosewood; Park Hyatt; Mandarin Oriental; etc, this was simply average,if not a bit of a letdown. Not that's not to say that it needs to compete with those, but it also falls short of places like "Dupont Circle Hotel," Willard" most of the "Kimpton" Brands (though Loews DOES have a few of those beat for sure). The trouble with DC is that from the list I mentioned above of the five star hotels, the Four Seasons and Rosewood are almost never under $400-plus a night. Of the others, if you find yourself paying over $100 less per night for a room here, I would go for it. A reasonable price to pay for a room here is $145-165, given that it's in the heart of DC. Is it a luxury hotel' Well, it does have a nice staff at the front desk. I LOVE that they are not pretentious, unlike, say, Mandarin Oriental. The lobby is very small and just okay. The bar is closed on the weekends, but there is another Argentinian Restaurant with a bar open all the time, and they allow you to order to your room. Here are some major problems I had: The room, on the top floor, DID NOT HAVE AC, so I just opened up a window a tad (this may no be possible in every room. Had it not, I would have changed rooms. The WIFI is spotty sadly, and of course they charge for the "premium Wifi." Above all, the sound is a problem. You can hear everything that goes on in the hallways, which makes you appreciate places that sound proof their rooms. Finally, the staff was okay. The food was extremely expensive and brought up to my room in takeout containers: No silverware, NO PLATES, no salt, no water, simply doggy bag cartons. When I called down to explain that I needed a plate and silverware as I was eating dinner in my room, someone brought up plastic utensils again. It took four tries before I got a butter knife and finally said, forget it and went for it. The bed is very comfortable I must say. I just wish it had been a better overall experience. I take my solos trips seriously and really try and enjoy them.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM