"Home away from home"
I come to D.C. frequently (from California) and always stay at the Loews Madison - the staff are amazing. I can offer no better recommendation. And, Rural Society (the in-house restaurant) is a must for steak & spirits. You will not be disappointed.
Just checked out after a one night stay with the family. Rooms are quite nice and clean. Beds are super comfy but unfortunately no one was able to get a good nights sleep due to the loud college kids going up down hallways at all hours of the night ( some type of college event). Awful. When we mentioned the issue to the concierge at checkout the response back was " we heard". Will not stay here again nor would I recommend to anyone looking to get some rest after spending a day in the city.
D.C. is an amazing walking city. No need for a car. So much to see and do with most of the museum's free entrance it is a great place to take a family vacation. Prepare to do a lot of walking, walking, walking. You'll want to see everything in this historic city.
"Overnight for a Caps game"
Quick over night D.C. visit for the Capitals hockey game. Excellent front desk staff. Hotel restaurant has Sunday brunch, 2 hour unlimited Bloodys/mimosas. Our room had a balcony with great view. I would bring my children to this location.
"Nice hotel, bad staff training at checkin"
Made reservation online for King room and rollaway bed. After several tries, subsequently called to change to 2 Queen room and received written confirmation. Upon arrival at 11pm, NO 2 bed room and NO rollaway. Desk agent offered pillow and blanket to sleep on floor. Seriously. No apology for messing up reservation. Night manager came out, played with computer for a few moments, and then the first desk clerk came up with a 2 bed room with no explanation. Checked in, toilet didn't work at all. Had to wait for engineer to fix. Nice hotel and okay stay after checkin issues. Good breakfasts in hotel restaurant.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM