Loews Portofino Bay Hotel is just steps from two amazing theme parks, non-stop nightlife and more, all in one convenient location at Universal Orlando® Resort. Just 15 minutes from the Orlando International Airport, our luxury hotel puts you in the center of it all for convenient family travel.
of TripAdvisor Travelers recommend this hotel
Our mission was to go to Orlando to experience Universal's Harry Potter exhibits. Instead we were pleasantly surprised with the hotel property and it's ambience. The lagoon and all the surroundings put us on the streets of a Italian seaport. Opera being sung from a distant balcony and excellent restaurants from which to choose. Our evenings, after returning from the park was the best part of the trip.
"Loews Portofino Bay - Worth Repeating!"
A wonderful romantic stay awaits you at Loews Portofino Bay. The rooms are spacious and plush. Loews lives up to its brand with world class customer service throughout your stay. The early park entry and fast passes included with your stay make this resort a true value! Staying on property really enhances your Universal Orlando experience!
Came here over a break, ended up having a event the one night at the hotel. Food and wine was great. Transportation between hotels and the park was easy. The only downfall was getting to the airport. The rooms were great and we had a great view.
Last time we visited Portofino Bay Hotel was about 4 years ago and it was a horrible experience. So, I was naturally concerned when the only choice to stay this time was the Portofino as the 2 other hotels were sold out. However, all my concerns promptly vanished when we experienced first class service throughout the hotel during our stay. Check in, cleaning staff, bell services, restaurant staff, valet parking and pool staff were wonderful. I want to mention that my daughter is allergic to dogs so staying in a pet friendly hotel is always a stressful experience for us. However, front desk was very accommodating and gave us the farthest possible room from the pet rooms. The rep also offered to do a deep cleaning in the room for my daughters' allergies. The room was perfectly cleaned before we arrived. Even the decorations on the room were perfectly cleaned and all dust perfectly removed.
"Just ok for the money"
The view and convenience to the park is nice but the rooms are very outdated (blown light bulbs,carpet and paint) The doors shut like prison doors and you can hear everybody within 30 rooms of you come and go. The hallways are in much needed repair and the security door had no latch on it next to our room. Parking is not included in your stay either.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM