Sehr schönes zentral gelegenes Hotel - neu renoviert. Das Hotel erscheint auf den Internetbildern etwas größer, als es tatsächlich ist, macht aber nichts. Weniger gut war, dass das Zimmer nahe dem Lift war, der bei der Ankunft lauthals gebimmelt hat, und das konnte man bis ins Zimmer hören. Nette Bar... Gegessen haben wir immer auswärts.Comment of P. Silvia , Austria the 2014-07-20
We had a wonderful experience at the Loews Regency. The location is perfect, two blocks from the Central Park and near lots of good shops and restaurants. The hotel staff is extremely kind and corteous; they really make you feel welcome.Comment of C. ELIANA , Brazil the 2014-04-27
Came to this hotel for a holiday shopping weekend with the family. rooms were great but bathroom was a little small in one of the rooms others wise the room was great. perfect shopping hotel in which its in the center of all shopping areas. would go back again soon.
"Care and Concern"
We booked two rooms for our "mature" parents over the Thanksgiving holiday. My mother, who has some physical challenges, took ill during this time. When we had to take her to the Lenox Hill emergency room, the hotel immediately offered the hotel car to transport her. When she returned back to the hotel, the staff- including the women in housekeeping, the men and women at the front desk and the doormen- could not have been nicer to her. In a world where travel can be difficult for older people, this hotel is extremely accommodating in a genuine manner.
There are no words to describe the total luxury of our stay at this hotel - we stayed in the two bedroom Park Avenue suite and were blown away at the large square footage, the elegance and cleanliness. We honestly had a hard time convincing the kids to leave our room to sightsee! Our bathrooms were spotless, and housekeeping kept our room perfect during our entire stay. The service throughout was perfect - our faces hurt from smiling and saying 'thank you' so often! Perfect space for families. Highly recommend!
"Every visit is a special treat"
There are many qualities that make the Regency a wonderful hotel. Most important to us is the staff. They are consistently outstanding. Everyone is dedicated. They want guests to have a comfortable and enjoyable stay. And they succeed. In particular, I would like to say that Robert at the Front Desk, once again, went out of his way to be helpful. Kyra and Abdul were also very gracious and professional. Some of the other staff who were outstanding included Oscar at the Front Door, John in the lobby, Paul the chauffeur, Ela and Robert at the concierge desk. I also was treated with great kindness by Veronika in housekeeping, Sam/Lorenzo/Henry in the restaurant, Irving and Johnny Jackson on the nightshift and, of course, Michael/Chris who are devoted to VIP guests. Basically, the staff is enormously helpful, very dedicated and keen to accommodate. Beside that, the hotel is well located, clean, well appointed and convenient to a lot of spots around NYC. Plus, Sant Ambroeus, the cafe, is wonderful. The coronet should be required eating. Enjoy!
"Fabulous stay! Couldn't be better!"
My wife and I stayed at the Regency for our 25th wedding anniversary weekend and I must say, the hotel and it's staff were fantastic! I had called ahead to have a special request for flowers placed that would surprise my wife and Michael at VIP services took care of everything I asked for. My wife was thrilled and of course, that made me very happy. We've been to this hotel numerous times and it never disappoints. We loved our stay and we will certainly be back whenever we stay in the city. The combination of great service, great location and beautiful rooms make this a terrific hotel. Bravo!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM