This is a fine hotel and you get what you pay for. The rooms are fairly high up and there is some wait time with the elevator. The rooms are very clean and comfortable. The views are absolutely incredible. The restaurant in the lobby is good. I will look to stay here again when in SF.
"Your own residence in San Francisco! Excellent Service and Leadership!"
My first stay at your hotel was half a year ago and I was gladly surprised, that upon my return this month, I was greeted by my name when I arrived after a very long journey from Barcelona by the same bellman who remembered me form my previous stay. I absolutely enjoyed the accommodation and felt like I was in my own residence. I did dream I lived here for a week! The new carpet in the guestroom is beautiful and cozy. I also felt safe and appreciated the privacy and beauty of the views on the 42nd floor. They are unforgettable. Wonderful service from the Housekeepers and from In Room Dining teams. The Concierge and Bellmen/Doormen were always available and knew when I was gone or came back from my meetings.One evening when they knew my meeting was a long commute away (because they had provided me detailed and accurate directions) they welcomed me back and said "Ms. Climent we were worried about you and are happy that you are back. Hope your meetings went well. Have a restful night and see you again tomorrow". Such genuine and caring service is often hard to find even in luxury hotel brands. Congratulations to all of you and to your leadership. I can't wait to be back!
"The nicest hotel we've ever stayed at"
And we've stayed at some very nice hotels (Ritz, Plaza, etc.). The staff were incredibly accommodating and friendly. Sooo hospitable. The food was excellent, not just a give-up. Truly excellent. Our room was clean, beautiful, and had everything we needed... even binoculars for the beautiful view. View OUTSTANDING. The best in San Francisco.
"Little touches that make you feel like you're home"
I travel a lot for work and am in SFO a lot. I love testing out new hotels and have my tried and true faves. However this is definitely at the top of my list. The staff is top notch from the moment your taxi pulls to the curb. Also the staff are not snobby or uppity. Definitely refreshing! The hotel rooms are beautiful and if you order room service the staff uses the rooms' doorbell instead of knocking. It's the little touches like that that makes you feel like you're at home. They take the five star hotel standards up a notch and dare I say their gym access is free! Gasp. Something a few other 4-4.5 star hotels in the area should take note. Prime locale if you're here for work since it's in the Financial District. But even if you're not, you're still a 10 min walk to Union Square and not far from the water. All in all a fab location. Loved my stay here and look forward to coming back on all my future trips.
"One of our favorites"
We stay in San Francisco about once a year and found that Loew's was just about perfect. If we needed to be in the financial district this would be a first choice. The staff was one of the most genuinely friendly we've ever encountered in our many travels. The three small downsides: on weekends, there's not much nearby in the way of sights and cafes, but we didn't really need that; we wanted a centrally located place and took cabs everywhere. Like many great hotels, they have down comforters, and we have a very hard time sleeping with the extreme warmth. We should have checked to see if there was a blanket or two instead; that was our bad, not theirs. And, there's no pool, which is my primary workout need. I could not stay here for a week, for instance. Would definitely recommend and go back.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM