Loews Regency San Francisco is located in central San Francisco, close to 555 California Street, TransAmerica Pyramid, and San Francisco Museum of Modern Art. Nearby points of interest also include Union Square and Coit Tower.
Dining options at Loews Regency San Francisco include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 5-star property has a business center and offers limo/town car service, audio-visual equipment, and business services. Wireless Internet access (surcharge) is available in public areas. This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. The property offers an airport shuttle (surcharge). ;Concierge services and translation services are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, multilingual staff, and gift shops/newsstands.
There are 158 guestrooms at Loews Regency San Francisco. Beds come with premium bedding. Bathrooms feature phones, designer toiletries, bathrobes, and hair dryers. Wireless Internet access is available for a surcharge; guestrooms also offer phones, desks, and complimentary newspapers. Televisions have cable channels and video-game consoles. Air-conditioned rooms also include CD players, minibars, complimentary bottled water, and irons/ironing boards. Guests may request hypo-allergenic bedding, extra towels/bedding, and wake-up calls. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request.
of TripAdvisor Travelers recommend this hotel
"Best in the Financial District"
I travel often and it's nice to have a hotel that feels like a home away from home. The staff is great and eager to serve. The bed is comfortable and the food is excellent. I also had an amazing view from my room. I will definitely stay here next time I come back to San Francisco.
"Amazing view in San Francisco"
I travel often for business to San Francisco. This is my first time staying at the new Loews Regency (which was formerly the Mandarin Oriental). The staff was incredibly friendly and accommodating. My room was on the 47th floor and the views of San Francisco and the Bay were stunning! The fitness center is also equipped with Technogym equipment which is my favorite. I didn't get an opportunity to use the spa because of my schedule; however I took a brief tour and I was so impressed that I will make a point to have a treatment in my next visit. And.... Wifi was also complimentary!
"Not the same as the previous Mandarin Oriental"
We decided to stay at the Loews Regency because last year, around the same time , we stayed at the same location, but was called Mandarin Oriental. It was a great experience and I reviewed about it. When I was looking to book Mandarin Oriental to stay this time, I found out this hotel is the new Loews Regency. But we nevertheless decided to stay here because of the wonderful experience last year. Man, what a difference the two brands made. It all started with the booking. I usually go to the Expedia first to get a transparent price - Expedia almost always tells you the price + other taxes. I then go to the hotel website to book the room. My experience was that such hotels usually offers pretty much the same prices as offered on internet. When I went to Loews Regency's website, it gives a more expensive price but did say that they were going to match the internet offer and gave a number to call. So I called, what I waste of time. I was told that the rooms offered on the internet were no longer available (seriously' I was on the website while I was calling), I did not press, it was not much different in price anyway. In addition, I was assured that the room I was booked over the phone would have a better view and a higher floor. Let me say this, I hate vendors being petty, especially when it comes about matching price. So it left a bit bad taste in my mouth with this booking experience. Lack of attention to details is our general impression with this hotel. Over the phone, when I was asked for the purpose of the stay, I told the hotel reservation specialist that it was to celebrate my husband's birthday. So they asked my husband's name. However, at the check-in, everyone wished me happy birthday. Also at the check-in, when we were given the choices of newspaper to have in the morning, WSJ, NYTimes, or FT, we picked NYTimes. What delivered was WSJ. One of the bath towels in our bath had way over extended its life-cycle, looked just like a Motel 6 towel. As every other 5-star hotel provides gourmet coffee/tea options in the room, there is no such option at Lowes in San Francisco. Everyone knows the quality of the hotel can be seen from the bathroom. Now look at this picture: The shower is shower over tub, not different from Marriott (honestly, I did not mind it much when it was Mandarin Oriental - it just tells you the bad impressions really added up), the toiletries looked really cheap and the hair dryer was very heavy, and the toilet was really made for dwarves. The room that I was assured to have was sitting on the top floor, but right by the elevator. At six o'clock in the morning, I started hearing pings non-stop because there was only one elevator in operation to take all the Financial District visitors/business persons to work and to meetings. When I brought it up at the check out, the only explanation was that the hotel was upgrading the elevator system so basically, you just have to put up with it. Let me say this, this hotel was no comparison to other 5 star hotels in San Francisco. Especially since the hotel is under renovation, at least make it clear on the website or at the time of booking or just do not call it a 5-star yet. In 2002, the Vltava river flooded the Four Seasons in Prague. When Four seasons reopened its door in late 2003, it first classified itself as a four-star hotel while there was still some construction and repair going on. Maybe it's just because the hotel is in the FiDi and therefore there is no lack of supply of customers. But to build a brand, you need a sustained, consistent commitment to quality of service, which include but not limited to attention to details and product honesty - all of which should not be compromised by location or demand. Oh, by the way, for a business hotel, the WiFi is way too slow…… To be fair, the people working there are very friendly, I believe lots of them (I am sure of the SPA personnels) were previously employed by Mandarin Oriental. But something has definitely changed…... There are so many choices for good hotels, honestly, I would not go back to Loews again.
"Best Hotel We a Have Stayed at"
Recently changed worship from The Mandarin Oriental, the warm welcome by the staff, including knowing our names, from Door Man, to Restaurant staff as well as reception and concierge staff was the best we have ever experienced. The welcome was equally supported by the facilities and the food served.
"Wonderful Experience For First Time in SF"
Stayed here with my husband for one night before heading to Palo Alto for Moyamoya surgery. Beautiful hotel, great staff. Especially loved the house car driver. He took us on a mini tour of the city, and took our photo on Lombard street. We had a wonderful view of the Golden Gate Bridge and other sights from our room. We would definitely stay there again when we have to go back to Stanford for my check up in a few years.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM