The rooms were very comfortable, excellent views of the Bay and it was easy walk to interesting sites and shopping. We like the comfort and views the best. The only negative was the breakfast package really didn't save us any costs, so that made us feel like it was a fake deal.
"San Fran Loews"
The staff went out of their way to make our trip great. The staff met all of our needs. Location is great- near the ferry building. Would defiantly stay there again. This was my first stay at a loews and will try and do it more often.
This hotel exemplifies what a hotel should be like. From the first moment through its doors to the moment you check out, they care about you, pay attention, and make things super easy and convenient. Someone understands the travel and hospitality industry!
"Good hotel all around"
This hotel is nicely located with large view rooms (with windows that open!) and a wonderful customer service-oriented staff. They were very accommodating and professional. The ferry building and Union Square are both within walking distance as well as the Museum of Modern Art.
"Truly outstanding 5 star experience"
So often the 5 star rated hotels fail to deliver as they set expectations so high that they inevitably fail to deliver. But this was not true of this hotel. From arrival, throughout the stay and upon departure, the staff was outstanding. Special thanks to the superb concierge staff, Dean and Calvin, for thinking of every detail. Great room with excellent views on the 40th floor., with unique layout. Excellent location, steps away from great restaurants. Extremely comfortable bed with quality linens, duvet and pillows. Efficient room service.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM