of TripAdvisor Travelers recommend this hotel
Not very convenient for the English speaking business person. I struggled with everything from check-in, to breakfast, and finally check-out due to language barriers. First time I had so much trouble in all of my travels in Shanghai. It felt like I was staying in a minor Chinese city instead of Shanghai. Room was fine. Hotel is clean. Just frustrating having to work so hard to check in in such an international city. I will not return.
"Hotel not up to standards for Business"
Conducting business in the hotel during this last trip has been very difficult due to the lack of professionalism and standard of the team in the business lounge Most of the weeks, two girls on training were left on their own in the lounge to attend different queries: from room cards not working to request of assistance for admin help (provide envelopes, photocopies etc). A third of the staff in the business lounge is unable to speak or understand English. I am myself not a native English speaker, and have paid a lot of attention to the words used and made very simple sentences. They just look at you blankly. Also during the whole week, whenever I was passing in that lounge (about 5 times a week) I was asked for my room number. Although I could remember seeing the same staff members there every day. On 2 occasions the same trainee did not understand my room number and told me I could not access to the buffet. My colleagues also got told off because she took some food at 17:28 from the buffet instead of 17:30. This is a business lounge and we are talking about the reception. English is an essential vector of communication. I will spare you the flooding from the toilet in my room and the very poor quality of food for room service, as well as very expensive prices for water in the mini bar (nearly 10 dollars a bottle)
"Comfortable and great club room"
The Longemont is a very comfortable hotel and I stayed in the top floors with access to a private lounge. For business, this was a fabulous facility and a quiet place to meet and relax. Rooms were fine and only negative on this trip was reception staff stressed and too busy - not enough staff.
The hotel is good with comfortable rooms. However, the room size was only average. Food ordered for in room dining was good in terms of taste and portion. English speaking staff is required and can make communication much simpler
"Just another hotel..."
You get in, collect the key, go sleep in the room, have a dull breakfast in the morning which hasn't changed much in the last few years I have been coming and then check out. Basically the hotel lacks character or persona. Nothing which will draw you to the place again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM