This hotel is really nice. Perfect and astonishing in all ways. Excellent and polite staff. Our only "complaint" is that the pools could have been a little warmer. They were probably only 18-19 Celsius and I think the hotel can afford heating to 22.
"Amazing and luxurious resort!"
Loved it! The room, the facilities and especially the gardens and the swimming pools, all great! We stayed on halfboard and I have to admit that in comparison to other hotels, both the breakfast and dinner were really good! Thanks to the beautiful resort and the lovely staff we had a fantastic holiday and I would definitely recommend Baobab!
We have just returned from having a week at this DARK DARK hotel, it was like being in deepest darkest Africa! I have pros and cons I will start with the Pro's The staff are wonderful extremely vigilant. nothing too much trouble The cleanliness is top notch every where The pool we used was warm-ish and there were lots of sunbeds available at all times. The staff at the restaurant sat you immediately and if you did not like where they had places you they sat you elsewhere without any quibble The Art all round the hotel was amazing! And to finish the pro's I have to say it was the best shower I have ever had in a hotel! Now the unfortunate Con's! We booked this holiday last April-ish and the room we were given was horrible it was 1043 as far from reception as you can get and though we didn't look directly over the main road the noise and fumes was appalling! The beds are the most uncomfortable I have ever slept on ,the pillows are as bad, it was like sleeping on a rock. Then why is it when we have been married for 36 years they put us in single beds! why can they not provide a decent kingsize bed' I felt like I was on a camp jamboree it was like a dormitory not a so called 5 star hotel. I had read about the darkness of the rooms but wasn't expecting how dark it was you couldn't read at night even with the bedside lights on so we luckily always take torches! The rooms could do with angle poise lamps at the bed side too. Bathroom products are dire! I took my own but there is a very well stocked supermarket across the road where we also bought cans of pop and water. Now to the food! hhhmmm we usually stay at Rui hotels so we could compare, if your used to Rui I suggest you stay with them, in Rui you have a chef walking around making sure that any food items that were running low or going cold are replenished immediately, not so here, three mornings running there was no orange juice! we could have had orange/banana juice or lots of other combinations but no orange which my other half prefers. You ask for coffee nearly every morning we had to send it back it was cold coffee, whats so hard about serving hot coffee! We were aware we had to pay for a safe in the room which i think is a despicable practice especially when the staff then know you have valuables in the room,not a good practice at all and we didn't pay for the WiFi as it was free in the other parts of the hotel and I suggest you go out into the surrounding area where the bars are fabulous. We ate out a couple of nights there are varied restaurants very nearby. Now I know people like this hotel but we didn't but you as the reader will make your own mind up We will never return so Lopesan I do not want a patronising reply from you saying you are sorry and you hope we return ! as you can guess from the account we will not be
Our second visit to this complex and will be back - very grand offering great surroundings although a little dark in some areas - the restaurant is not your normal half board it offers 4 star resturant food with a vast selection you won't go hungry here. This complex is huge but the layout of the pools makes it feel smaller and not so crowded although we always holiday out of main season so can't comment on how it would cope when full
Superb hotel with great staff .Ideal place for a young family. One small gripe.No tea or coffee available at evening meal and no free Wi-Fi in rooms .Food was top quality with huge choice. Have no problem in recommending this Hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM