of TripAdvisor Travelers recommend this hotel
"Very good hotel in an Excellent location"
The Luxe hotel is located in an excellent location, right in the heart of Beverly Hills Rodeo drive shopping precinct. The hotel lobby and bar are small but adequate. The rooms are of a good size and are immaculately clean and well appointed. The bathroom is on the smaller side and the sink and vanity are small with limited space for your toiletries. The bed is very comfortable and the room furniture is also comfortable. The room air conditioning was rather noisy and we just turned it off and opened the window. I was disappointed on arrival with the check in process, we arrived at 8am in the morning from a long haul 14 hour flight and had booked the room from the day before to ensure our early arrival room availability. Upon arrival our room type was unavailable and we were asked to change rooms at 1pm. We had to settle in to a lesser category room for the day. I found this frustrating as all we wanted to do was have sleep, shower and settle in for our 4 day stay. When we went to change rooms our booked room was not available and we had to settle for another room type. At the time this was disappointing but I was in no mood to discuss it so I settled for what was offered. The stay proved to be very good, the bar lobby area served a basic but good breakfast and nibbles most of the day, access to drinks during the day was also a pleasant touch. The valet staff were excellent and dropping off and retrieving the car was both fast and convenient (for a daily charge) and we regularly dropped off and picked up our car several times a day. Overall, a great hotel, the two reason I didn't give it the 5 stars was the small nature of the bathroom and the check in experience and the room change, when you book the room from the day before, inform the hotel of your arrival, the least they can do is accommodate your booking.
Rooms were very nice and clean except for the very noisy aircon! At times in the middle of the night you could hear the cars outside! Excellent service most specially the staff at the lounge and front entrance!
"Business made easy"
Excellent Location, Excellent Service, Great Value and Comfortable Surroundings. All of the staff excellent. I would defiantly stay again and have already recommended the Hotel to others. After business meetings I looked forward to coming back to the Hotel.
"Great location and value"
This location can't be beat! The world's greatest shopping is just outside the hotel's front doors and easy walking distance to many great restaurants. The staff was friendly and helpful. The beds and linens were comfy. The only disappointment was the room and bathroom was really small and is due for an update soon. All in all the price was wonderful for the fabulous location.
"Good Value Great location Exceptional Service"
We stayed 3 nights and found our stay to be extremely pleasant. I thoroughly enjoyed The penthouse gyme which is on the roof top in the open overlooking Beverly Hills The staff are extremely obliging and go above and beyond. Furniture could do with a makeover in bedrooms
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM