Good hotel at an excellent price. It´s on the end of the strip. Good walk will take you to all the hotspots.Comment of V. Suzanne , Netherlands the 2016-10-01
"Smells of smoke and must"
I stayed in the newer tower and it was quite basic- no thrills. the hotel is huge (as are all the hotels in vegas) and quite hard to find my room.. the smell as soon as you walk in is quite strong - smoke .. the vents arent as good as the newer hotels so you smell like an ashtray after spending too long in the casino. The staff were very friendly and helpful and the pool was a nice size - but again no thrills - just a pool - but nice views from the pool - lovely pictures.. :)
"Great stay for the price"
This is our second stay in four months. I think we keep coming back for the value. The Luxor keeps coming in at one of the cheaper hotels on the strip. Service has always been good and rooms have always been clean and well appointed. However. This hotel is getting a bit old (the rooms reflect this). We cannot speak for all the rooms, but the ones we stayed in still have older, well used furnishings. This hotel is at the south end of the strip but has a tram (cable car) for easy access to both Excalibur and Mandalay Bay. There is a bus stop for the Deuce directly out front of the Luxor creating easy access to the rest of the strip. The hotel has ample options for entertainment; we saw Criss Angel Mindfreak last visit. Being that the hotel is so close to Mandalay Bay, Excalibur, NY NY and MGM it is easy to return to freshen up for throughout the day and continue for the night. There are ample options for dining, from casual quick bites to fine dining. As well, the pool is very nice with a bar and poolside dining. There is multiple lifeguards on staff.
My husband and I waited six years to take a honeymoon. Six years. We saved for months for this trip and were so excited to finally visit Vegas, relax and reconnect in a 'luxurious room' as the website shows. Here is what really happened: We booked the Luxor as part of a vacation package and paid extra for a King Deluxe room. We planned to stay Saturday-Tuesday. After traveling all day we were exhausted and looking forward to getting to our room, relaxing for a bit and then going out on the town. We walked into the lobby where a gentleman struck up a conversation and offered to 'get us some vouchers'. Lugging our bags, he directed us to a desk where we had to fight off a sales pitch from a lady who could care less that we were holding our bags and trying to politely say no. We finally had to be rude and walk away. Check in was easy, however, when I asked about the view from the room - I was told that only if I upgraded I could get something different. Since I had already paid for a 'better' room to begin with, we passed and took what they assigned us. Getting to our 10th floor room required carrying everything through the middle of the casino to the elevators. We noticed an overpowering perfume/smoke eliminator that seems to be piped in which was unpleasant. We arrived at our room on the 10th floor, opened the door and were greeted with a stale, musty, damp atmosphere. We tried cranking up the AC to air it out but the AC worked about as good as a cheap fan. The thought of sleeping in, or lounging around the room went right out the window at that point. Speaking of windows… I’m glad we didn’t pay for an ‘upgraded view’ as the windows were FILTHY. No point of even trying to gaze out at the skyline. The ceiling was yellowed and had peeling paint, the bathroom door was disgustingly dirty and the carpet was worse. The toilet flushed when it wanted to and the shower was a bathtub with sliding door– which also included the peeling ceiling charm. One little tube of shampoo and a bottle of lotion were the only toiletries available. Needless to say, we were both so disappointed in what we saw and it put a damper on our excitement instantly! We left the room and decided to try to make the best of it – only to be disappointed with no service on the casino floor. And, I mean none. We left Luxor and headed to other properties on the strip which were way better. We sweated to death all night due to the crappy AC and on Sunday morning had to get fully dressed to go search for coffee on the casino floor. Take note coffee drinkers – there is no coffee maker in the room. Stood in line nearly 20 minutes to get a $4.00 luke-warm coffee while looking at some guy passed out on a table inside the cafe. We had been there less than 24 hours and we were miserable. We tried to stay out of the room as much as possible but by Sunday afternoon we decided we didn’t want to stay another night. I called the airline and paid an extra $500.00 just to get out of that dump and go home! Unfortunately they didn’t have a flight until Monday morning so we suffered through another sweaty night, repeated the coffee fiasco in the morning and checked out at 4:30 am. Upon check out and being asked why we were leaving early, there were no apologies – just a reminder that we had to pay for the remaining nights and then they charged us with the ‘resort fees’. Im not a high maintenance person, but for what we paid to stay there and feel grossed out the entire time is pathetic. I’ve stayed in budget motels that were way cleaner and at least those budget places advertise exactly what to expect. To say we are disappointed is an understatement. I feel like the Luxor’s advertising is a ‘bait & switch’. The room, the accommodations and the luxury they portray on the website is not what we saw or experienced. Luxor – before you leave a standard canned response to this review, please note… I wouldn’t come back there if someone gave me a free trip. I’m saddened that we cut our honeymoon short because we were grossed out. I’m upset at the amount money we spent and feel duped. At least update your website with REAL photos of the rooms so people know what to expect.
"It's good....with staff that try hard... but a bit dated"
It really has the feel of a resort that once was amazing and today it's pretty - however in comparison to some of the beauties now on the strip this place is in use of some updating in all areas. The buffet was good with plenty of variety - but again not as awesome as some of the new resorts we went to. Also the fact that it's in the basement makes it a bit cave feely. It was a bit hard to get chairs at the pool ... but that would be the case anywhere so unless you are willing to shell out for VIP are (that takes up half the pool are and is empty quite a bit) then chair hunting you will go.
"Last minute deal"
With the aid of my Trip Advisor app. I was able to get a great room rate at the Luxor in Las Vegas. Staff at the front desk was very friendly & helpful. Our room was nice & clean. A bit warm at first considering that the AC was set at 69, but in time it became very comfortable.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM