of TripAdvisor Travelers recommend this hotel
"Fun for families but hardly luxurious"
Mabu markets itself as a luxury resort, but we found it fell short in a number of areas. Although virtually the whole hotel was booked for the conference we attended, blaring music was beamed to all areas all day in spite of requests to turn it down. It was impossible to network with other attendees in any part of the grounds, including the lake area. The pools are lovely and suited for families during holiday time, but most mature people found the loud music offensive.Not having a kettle in the room was a disadvantage, as every cup of tea or coffee had to be paid for. The drawers were dusty so cleanliness is an issue. Every visit to the bathroom by our neighbours could be heard through the walls. Information is not supplied in the room regarding meal times, places of interest to visit, or other useful tips, and although wifi is advertised as available in the bedrooms, we had to sit in the corridor to secure a connection. The same dishes were supplied for both buffet lunch and supper for five days. The best things about the hotel were the swift lifts and desserts!
"Resort with hot pools designed for families"
Rooms with two double beds had lots of space for a family. They had lots of desk space with a fridge but no kettle. The safe was unusual in that you had to collect a lock with a key from reception and it was not large enough for a laptop. We were first given a room overlooking the pools but the constant music played in the pool area was irritating so moved to a room on the other side that was more peaceful. There are lots of activities for kids and there is a mall across the street with some fastfood options but no supermarket.
"Good place for Families"
This hotel & Resort is a good place for families. there are many families with young kids so if you plan a couple getaway this might not be the place to visit. I was surprised about the therms, these are actually pools and the water is just lukewarm. they could do a much better job at maintaining and cleaning the pools which are considered a big selling point by the management.
"Beautiful pool grounds"
I just stayed at Mabu Thermas during a 2 day conference. While the pool area is really nice as everyone said, the rooms are very basic (mine was on the first floor between 100-130), but clean. The hot water would run out in the morning (though I didn't experience this at night). Also the shower could definitely use a remodel! The TV reception was fuzzy all the time. The worst part was the breakfast, the scrambled eggs looked like runny orange bow tie pasta. They did not resemble eggs at all, though you can fix this by asking the chef to whip something up for you (if you speak Portuguese). Location is good, close enough to.the falls. So in short, I'm not sure what their prices are but the only truly enjoyable experience seemed to be the thermal pools..
"Nice hotel suited more for families"
Pros: front desk helpful & speak English, rooms are large & clean, mini-bar in room, comfortable beds, a good size bathroom with walk-in shower, luggage rack, lots of clothes hangers provided, very nice toiletries, lots of hot and cold choices at free buffet breakfast, made to order tapioca station, a short taxi ride to the airport, Falls and the Argentinean border, kids water park on site, large pool area and well maintained grounds, nice restaurant staff although they speak limited English Cons: Hubby and I checked in at 1 am due to our flight arriving late from Rio, found out the next morning when we were awakened by kids running down the hallway that they placed us on the same floor with kids on their school trips. Not sure why they did this when the hotel wasn't at all full, Limited dining options for such a large hotel and a bit pricey compared to Rio. Nothing in the area that you can easily walk to. There were several school groups checking in the day we checked out as well. I guess December is a popular month for school trips to this hotel. A couple of kids on their hover boards going around the lobby. Management didn't seem to mind.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM