of TripAdvisor Travelers recommend this hotel
Stayed at the hotel for my daughters graduation. They could not have been more helpful and courteous. The concierge and door staff were helpful and very obliging and nothing was too much for them. Even went to get my coat from the car park where I had left it. Bar staff in the Morse bar were also really good. Cannot remember the black chaps name but he was especially friendly and helpful, I have a couple of small niggles. The rooms are not huge, but for some unknown reason they seem to think that you must have every inch of the carpet covered by furniture. There is just not enough room for two people and all that furniture.....needs a rethink. Also the room was incredible hot when we arrive. So much so that we turned everything we could off and opened the window and left it open when we went out. We also had to have the fan on during the night to keep cool. This is March. Corridors had a strange smell in them and not sure what that was. I seem to be griping a lot and that is not my intention as the hotel is a great place to stay,
"Coffee and a break from sight seeing"
We were on the oxford open top bus tour and stopped outside the hotel. We are both big Morse fans, so we went in for a coffee. It was not what we expected from a five star hotel. We had a coffee in a lounge that looked out to the museum opposite. The room smelled musty and looked tired. There was a free standing electric fire by our table connected to an extension block. But......the coffee was excellent and the shortcake biscuits were melt in the mouth dreamy. A couple more pictures to put in our album and we got back on the tour bus.
Macdonald Randolph Hotel is a grand building in a central location. However we did not have a 5-star experience. Our Classic Double room (204) was very disappointing. Very small and over furnished. There was insufficient space to properly open the wardrobe door, the entrance to the bathroom was partly obstructed by a chair and a wall mounted tv took up part of the 2 feet of space allowed to circumnavigate the bed. On the positive side the bed was comfortable and the bathroom was adequate. We stayed for 2 nights. If we had booked for longer we would have asked to be moved. Hotel staff were polite but not particularly welcoming or attentive. At a cost of £195 per night, with no breakfast included, it was very poor value.
"The Randolph never fails to deliver"
We stayed on Saturday night and once again everything was excellent from the room to the service with a special mention to Shaun who always goes the extra mile to ensure a memorable stay. Breakfast was very good with lots of choice.
"Stylish and well situated for a brief visit"
We spent 2 nights here to celebrate our 35th wedding anniversary. We're 2 middle aged, semi-retired Morse fans - so it had to be done! The hotel is full of character, is well appointed and is in a great central location for tourists. In the main, it lived up to our expectations. The Morse bar is a cool - if quite expensive - place for a cocktail, a spirit or a bottled beer, and was run by a very efficient and hard working chap during our stay. It's a great place for an aperitif on the way into dinner. Unfortunately, the restaurant really didn't come up to the same standard during our stay. We enjoyed the experience of getting dressed for dinner in our room then comfortably slipping downstairs for the evening. But the management of the restaurant was the weaker part of the experience. Our room was very good - I suspect recently refurbished - and was comfortable and quite luxurious. The room came with access to the Executive Lounge, where we could relax and take advantage of complimentary drinks and snacks. This was a very welcome addition to the package and helped our stay feel special. The staff are generally efficient. The guys working the Concierge service were particularly helpful and genuinely friendly. On site parking is expensive - but Oxford is particularly car hostile nowadays - so we didn't expect it would be good value. That said, the valet parking service from the hotel entrance was efficient and extremely convenient. Overall our stay was the comfortable and slightly indulgent experience we'd hoped for.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM