of TripAdvisor Travelers recommend this hotel
"A very elegant restaurant in a very elegant hotel in the middle of Oxford"
Beautiful building, very very elegant. The restaurant is classic English Style the food even though the menu is all in French. Great for lunch. There is also a great bar. Great fun worth a visit. Even if you can't stay here
"Disappointing Lunch Experience"
My wife and I decided to meet with friends at the recently refurbished restaurant at this beautiful hotel but our experience was disappointing! The food was excellent but the service left a lot to be desired. The manager/head waiter brought us menus but did not tell us what the Soup of the Day was and neither did he bring a wine list! We eventually ordered our wine at the table and asked for a jug of water at the same time. The wine came quickly but we had to ask again for the water that eventually came with our starter. No apology was offered! When the main courses arrived the waitress was not prepared to hand out hot plates and one of our guests ordered a side dish of vegetables that never arrived! We decided not to chase. We waited over 30 minutes for our desserts and, when they did arrive, again with no apology, the ice cream had melted ! Probably because it had been waiting to be picked up in the kitchen! The restaurant was busy but it was not the shortage of waiting staff but inefficiencies and poor management. Training required I think and more attention to detail.
"Heart of Oxford"
We stayed for a couple of nights and found the staff very friendly and helpful. We had been upgraded to a junior suite which had very good amenities, but we did find it rather hot for sleeping despite adjusting the heating down as much as possible. Excellent choices at breakfast, but service was a bit slow because there were so many conference residents. The hotel has a certain old world charm with all the convenience of modern bathrooms etc and is an excellent location and so convenient for all the facilities of Oxford.
"EXPENSIVE BUT IT IS WORTH"
This is a five star hotel. Although it is expensive, I think it is worth staying there. The building is quite old, that's why do not expect much luxury, but what I liked most aboıt it was its breakfast. It was awesome. The waiters were kind and very helpful. They were so helpful that I wanted to buy a water bottle I liked a lot, they offered it free. As I said do not expect much luxury, but everything was there as it should be. The bed was very comfortable and the location was great.
We enjoyed our stay and the hotel and its restaurant and bars were lovely. Have to say the room and cleanliness of the bathroom was exceptional. The room was a little cold but obviously this is an issue that has occurred before as a heater was located in the wardrobe. The breakfast in bed facility was a lovely touch and much appreciated. We preferred the cartoon bar to the morse bar and it was a little quieter and had a nice atmosphere. Must admit we were disappointed that there was no roaring fire in the morse bar. The reception is very busy but well staffed and the concierge service was excellent.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM