of TripAdvisor Travelers recommend this hotel
"Very nice hotel in a good location "
Efficient and friendly welcome from reception. Very nice large modern room, on the 5th floor. Good sized bathroom with an extra long bath (good for a soak and a read)! Comfortable zipped and linked bed. My room was at the front of the hotel and there was a lot of traffic noise - but what you would expect in the middle of a city. The hotel is very well located. Good breakfast with the option for freshly cooked eggs. I found all the staff extremely friendly
"Not sure how people can say this is bad"
One of the best hotels I've ever stayed in Manchester/England. The rooms were immaculate, the staff were faultless and if I could have got the bed into my car I would have been taking it back to Newcastle with me. Close to the centre with plenty of goings on around.
I had a reservation for this hotel for 4 nights and then away for a few nights and again back at this hotel for a further 2 nights. Although the rooms appear, clean, tidy, well presented and "posh", they are far from. I had a total of 3 rooms for this vacation. The beds are the typical two singles pushed together. The problem being is they don't have a mantras topper, so the gap between the beds is VERY apparent, might as well of had a single. Plus the beds are either old, or just very poor quality. Out of the 3 different rooms I had, every bed sagged in the middle, making it very uncomfortable to get any sleep. The first night I stayed, I was awake all night, the noise from the outside (I get that it's a city center hotel, but the widows are poor quality), the air conditioning, even though turn off, and switched off at the mains, still makes a low level constant noise. The bathroom radiation also makes noise. Not a peaceful time at all! So at 6am I'd had enough so went to reception and demanded a new room. I was moved to a new room, no help in moving my stuff, but ok. The next room was a a bit better. By the 3rd night of no sleep I went to reception and told them I was leaving. Instead of the receptionist asking something simple like "are you ok' Is there something else we can do to help'" Noooooo.... just the snappy remark "well you aren't getting a refund". WOW! I had paid for the Executive room also! I had pre-booked and paid for the return 2 nights and was dreading it. Again, both nights awful, staff do not smile, staff are grumpy and snappy. You can see why the restaurant is always totally empty. I will NEVER return to this hostel and I would NEVER recommend it to anyone. The only reason this isn't a 1 star is because of its central location.
"Afternoon Tea "
My Husband treated me to Afternoon Tea here with a Wowcher Voucher that I think was about £24! I was expecting it to be really good as the website it says it's usually £25 each. Unfortunately I was pretty disappointed. We got 3 quarter triangle sandwiches each which was ham and mustard, egg mayo (we think as it was tasteless) and cheese n chutney. We had a square of Victoria Sponge, mini macaroon, Chocolate brownie and a piece of chocolate slab, none of which were amazing. In my opinion the sweet to savoury ratio was all wrong. The scones were hard and one was more than half the size than the other and inedible, so we decided to share the larger one. It was served with whipped cream and strawberry jam whereas I would have expected clotted cream due to the website price. The only nice thing was the Prosecco and my friend enjoyed her coffee although it was bitter without a couple of sugars. I don't think it was worth the £24 never mind if we'd have paid £25 each! I have only given 2 stars as the hotel is nice and the staff were lovely otherwise it would have been 1!
Hotel is in a fab location! We stayed as we were seeing a show at the opera house. Arrived to a warm friendly welcome! Great room which was well equipped and very clean! Mattress was to soft for my liking and pillows a tad on the hard side. We were on the second floor but could still hear the hustle and bustle at 11pm. However we expected this being in a city centre. Breakfast again had attentive friendly staff and the hot buffet was nice. Overall a fuss free pleasant stay. We return in the future and also recommend.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM