of TripAdvisor Travelers recommend this hotel
"Very nice hotel in a great location"
The hotel was lovely and staff really friendly. Enjoyed the breakfast and had a fab posh fingers sandwich for lunch! The only comments I would make is the poor lighting in the bedroom and bathroom - useless for us ladies when it comes to putting on make up etc. One free bottle of water for a room for two people, two tea (breakfast tea) bags etc seems a bit mean!' I do have to mention the outside noise which I know is not the hotel's fault but future visitors need to realise it's on a busy road near loads of bars, restaurants and nightlife in general so a Friday and Saturday is going to be VERY noisy even in a room on the third floor! Having said all this we would definitely go back to stay in the Townhouse hotel.
"cheapish. close to the station and the city centre"
I was forced to stay here as prices everywhere else had shot up due to events in town that night. I was a bit wary that it was still relatively cheap, but pleasantly surprised by the standard of the hotel. The room was a decent size and well appointed. The bathroom was also adequate. On the downside, my room was at the front of he hotel and it was very noisy from the busy road outside. Traffic noise was a problem all evening and in the morning. Always find it odd when hotels lock their doors at 11pm. Seems early but at least the night porter didn't keep me waiting long on a cold night in Manchester.
"Really really disappointing and I usually love it here"
I usually like this hotel and was looking forward to staying here again buy unfortunately Room 116 is terrible (26/11/16). The window has been obscured with some opaque plastic so you have no natural light. This is because it faces into an alleyway. No light means the room is so dark it is almost impossible to get ready in it. The mirror is in the corner where the only light is from a lamp. You can’t use appliance near it because if you unplug the lamp you are plunged into darkness. It’s a good job my straighteners had a long lead because I had to do my hair in the bathroom. The bathroom is equally dark, which is fine if there is light in the main room but there isn't. I ended up doing my make-up in the corridor. The ceiling above the shower looks like it is rotting and could fall in on you at any time. The shower sprays all over the bathroom and the tap squirts water out the side. When you get over all of this, you come back at night to realise the alleyway is the entrance to a rock club that plays really loud music into the early hours. Luckily we got in at 2.30am or it would have been a nightmare. In addition, I’m not sure how well it had been cleaned because there was a broken hair clip on the floor. I’m also a bit confused about the hotel’s insistence that you pay a £50 deposit for incidentals. There isn’t even a mini bar in the room to raid. Looks like I need a new hotel for Manchester. Good points: comfy pillows and the bar is pretty.
"My worst bedtime experience for a long time!"
What's your top priority when researching where to stay' At the end of the day,(literally), mine is undoubtedly a good night's sleep. And in that respect the Townhouse let me down big style. Let me say first of all that the service staff were great, the food was good, and the classic double room itself was adequate, although for £136 for one night, I see that they were actually offering the better rooms for less on the website. However, on to the main problem. A late-licence nightclub has opened right across the road, and any guest(s) given any of those rooms, (ours was 215, remember the number for future reference), has absolutely no chance of getting to sleep before 4am. We were not informed about the presence of said club, and at 1am, I wrongly assumed that the laughing, shouting and banging was just some random drunks who would disappear soon. At 3am I went down to the night manager demanding his security guard do something about it. He did indeed pop off and have a word with security, and to be fair, with the time now around 3.25, offered to move my wife and I to another room. I declined the offer, as it was too late by then to be packing stuff away when we were only three hours away from getting up anyway. I was assured that with security informed, the noise would stop soon; well fyi mr night manager, it didn't until nearly 4.30am. Oh and then the bin men turned up between six and seven to complete a thoroughly awful experience. As I've stated earlier, nothing against the hotel or staff, but either get an injunction against that nightclub or DON'T let those particular rooms out to unsuspecting guests. Finally, on checking out, the desk clerk did not even have the courtesy to ask if we enjoyed our stay. I suspect he knew the answer! Zhannapaul normally tries to put readers right regarding the best places we have visited for all the right reasons, and I believe this is the first time we have posted a negative review.
"The location is the saving grace."
I stayed at this hotel 23rd Nov with my girlfriend, we were planning on a nice day at the Christmas market and a few drinks in the evening. We arrived there seeing the Townhouse Hotel sign and walked in to what appeared to be a restaurant, I asked a member of staff if we were in the right place who was very rude and abrupt and told me to go round the corner. We then headed to check in, where we were "greeted" by a very unfriendly male member of staff, rude, impersonal, didn't make eye contact, didn't appear to enjoy his job and it appeared to be more of a chore than anything to check us in. He mumbled his way through the check in, wasn't clear and then told us we needed to pay £50 that would refunded even though the room had been paid for in full, this was never mentioned to us when we booked. We got to the room, the rooms are nice on face value, however, on closer inspection, the pillows were dirty, the bed was dirty, the bath appeared chipped and/or dirty. The pillows were not comfy (granted you can't please everyone but this was just our opinion) we didn't mention the beds etc to the staff as we wanted to enjoy our day. This morning we were woken by a strange noise that had no real pattern to it that would suggest what it was, however upon leaving the room it appeared that some redecorating may be taking place as someone had put masking tape all around doors/on the carpets, great, but not the sound you want to wake up to. The saving grace of this hotel is the location. Absolutely perfect. Everything is close by, 10 minute walk from Piccadilly station, 10 minutes to the Christmas market, great location. Inside the hotel was an advertisement for the titanic hotel in Liverpool, where we have also recently stayed, if these two are owned/run by the same company I would be very surprised, the titanic is far superior and would definitely recommend there over here.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM