of TripAdvisor Travelers recommend this hotel
"Promising start, terrible finish."
I stayed on the 20th Jan for a single night. Smooth check in, with a polite and friendly staff member at the desk. Room was modern and clean, but very hot. I was woken at 2am and kept awake until 4am as it felt like I was beginning microwaved in my room. I tried setting the AC and hoped this would work. An hour later I had to cool the room by airing my room door into the hall, each time for about 5 minutes to try to cool down. The first time I didn't have the energy to bother the reception or have the prospect of moving rooms. The second time, at 4am, I hadn't slept and was not impressed. Upon check out I explained my issue and mentioned that the air conditioning was broken. The staff member reply; "Right, I will book a maintenance job for tomorrow. That's £99, your card please..." No apology, no acknowledgement of my sleepless night. Yes in hindsight I should have trotted down at 3am and find someone. Disappointed, it could have been so easy to have apologised.
"First class hotel, excellent value for money"
I booked a single night at the Townhouse as I was taking in a show at the nearby Palace Theatre and I couldn't have made a better choice. My room, a double, was large, with a generous dressing table area, separate desk with 2 chairs, and a comfy chair with foot rest for watching the excellent flat screen TV. The equipment level was very high and included a full size ironing board and iron in the wardrobe. Prior to the show, for ease and convenience, I ate in the hotel's brasserie which I found to verify excellent value for money. Breakfast too was very good, and efficiently served, although, for this price and given the high standards generally, I was disappointed to be served tinned mushrooms and not fresh.
"Clean and comfortable. Recommendable."
We were for one night. Comfortable bed, clean and good service. The location is perfect. Near the main places in Manchester, with parking close to the hotel if you need. Good breakfast. I would recommend it.
"A great stay!"
We stayed here on New Years Eve through a direct booking on the hotel website, we were fortunate to stay in a suite for less than £10.00 more than the standard room. Well worth the money, a very spacious place, the lounge with sofa, table and stools was fantastic. A great modern bathroom too, could do with a little extra light in there. Our personal opinion. The staff on arrival were friendly and took a interest in our visit and offered assistance with restaurants, if we needed it. We did order extra coffee to our room as you only receive 3 pods for the machine, although there were two of us booked in. A hot coffee was delivered to our door but the staff member was very apologetic and soon rectified the issue. Breakfast was brunch as it was New Years Day... and a great choice and selection it was! A great stay... looking forward to our next booking in June!
"A warm welcome"
Stayed at the town house hotel for two nights ,found it a very good location. The staff at the townhouse hotel where very helpful and would definitely stay again.thank you . The dinning choices are very good and also.include room service if you require it ,food was delicious, breakfast very leisurely a very good range to suit all.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM