of TripAdvisor Travelers recommend this hotel
"Great night's sleep"
I love this place. It is so relaxing and comfy. The breakfast is delicious, especially the continental one you can have delivered to your room. This is my hotel of choice whenever I visit Edinburgh. Highly recommended.
"Quirky - almost works but just not quiet there"
Owned by the Fraser Hospitality Group who normally offer impeccable properties, this one looks and feels like it is still trying to iron out the kinks. It is marketed as a 'quirky' chain of hotels (Malmaison) by Fraser's but this doesn't paper over the cracks - a real mixed bag of staff on the front desk, from helpful to down right rude. The rooms need some love, and the phone system is out of order (for sometime it appears) so you have flashy lights from that in your room every night. They haven't worked out how to handle room service, laundry etc without the phone system well at all. Was a complete Pain. The restaurant was fine and the staff lovely. Just needs a little more work from the Fraser management I feel.
"Quirky, Fun and still Classy!"
My daughter and I went for her 21st birthday - we had good recommendations from friends about it and it's perfectly situated for all the lovely Leith bars and excellent famous restaurants if you don't want to eat in the hotel every night. We loved our tasty fine dining lunches there and breakfast was fabulous too. The Spanish waiter was so friendly and helpful. Our twin superior room was amazing - 2double beds and we both agreed they were the comfiest beds we had ever slept in! Cool art on the walls. Just perfect for us and our taste. Free cocktail both nights as part of our package and the bar was great atmosphere too - lovely friendly service from everyone. would definitely recommend it and will return with my husband soon!
Hotel is a bit isolated although some very nice restaurant bars close by. First impressions on arrival at reception were tired, dark and lacked atmosphere. Check in was quick and staff very friendly and helpful. Mal standard double room lacked light and was somewhat dark and dingy. Bed was very comfortable. Decided not to eat in as restaurant simply lacked any atmosphere or ambiance to invite you to dine. Went to bar for cocktails on both days and didn't have the ones we asked for from spring menu on both days!!!!! Would we return or recommend'' Nothing wrong but been to better places.
"Mal by name, Mal by nature"
Stayed at the Malmaison in Edinburgh over Easter and while we were really excited by the pictures on the website we were quite disappointed when we got there. It is clean and the location is spot on, but that's about it. It was ridiculously overpriced for what it actually was. The first room we got allocated was tiny, dusty, and the window was broken and we had a spectacular view of some rubbish bins - a massive disappointment considering we had just paid £520 for it. We then asked to get a different room and that was fine while nowhere near what we expected for the price we paid. Breakfast was OK but not great for the price. They made a big deal of their homemade granola, which turned out to be a mix of cornflakes and dried fruit... eh, no. I think this hotel would have been cool 10 years ago, but not today. Such a shame as Leith is a great spot with lots of nice restaurants and pubs.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM