"Food and Service Ammmmaaazziunng"
Just had lunch in the brasserie and both service and food was amazing. Started off with chefs table which was fresh and current with lots of choice. Hubby had the soup as well which he reckons is as good as his (honest that's good). Main meals were lovely, I had beef stroganoff which was amazing. the hubby had fish cake with a perfect poached egg which I had to stop him licking the plate!!! Then onto desserts he stuck with his fav of all time sticky toffee pudding (restraints again to stop the licking of the bowl). I had chocolate pud and custard sauce which managed to find the last space in my stomach. Loved the prosecco, wry nice. Staff were lovely and helpful and couldn't do enough to help everyone and they treated everybody with respect. One lady in the place was on an orange box and just seemed to moan and for no reason. She didn't say anything to staff but just moaned when no staff about and it's customers like these that put the saying that "customers always right" in a bad light as she clearly wasn't right. Me and the hub had a great time so thank you xxx
"Nice hotel, worth it if you find discounted rates"
Firstly, the negatives. The hotel is difficult to find. Our sat nav took us to an adjacent cul de sac and we needed to get the map out to to get to what looked like the hotel. Even then, parked up and needed to walk up to the doors to see if we were correct. Malmaison don't have neon signs or such, only a small logo on the front door. For ease of access, the hotel door is next to the restaurant (called a different name to hotel). Next, where to park. It is not clear where the hotel parking is. It turns out there is parking along the road, on the hotel side of the road. Also, there is a 60 capacity square car park to the rear of the hotel. Again, this is not marked up as 'hotel parking'. The good points, parking is free (when you find it). The hotel is smart and modern, reception is arty as is the rest of the hotel. Check in was painless and the rooms accessed by two sets of lifts (in different areas of hotel). I had a discounted rate, and as such I didn't use the lifts at the reception (assuming these are for the upgraded rooms). The room I had was modern (average size, not huge). It was nicely finished with all mid cons. There was a fridge, ironing facilities, flat screen TV and chargeable snacks, beers and wind in the room. The bathroom was very modern, plush and had an above head fall shower which was fantastic. One point that may bother people is that there is a lot of noise that comes from the corridor and outside the window (bin collection late at night and about 6 wheelie bins from adjacent businesses getting collected). Plus you can hear vehicles going up and down the cobbles. The breakfast was a continental one, good mix of bread, cereals and juices. No meat or cheese. There was an option to have a hot breakfast made for you but the rate for this was high (can't remember exactly but £12-16). There are many restaurants around (we were there on a Monday and many were closed), the places included fish speciality, Italian, Greek and a Chinese. The casino was at the back of the hotel, less than a five minute walk. I would go back again, but I wouldn't pay over the odds to do so.
"A visit to the Scottish Parliament and a stay in Leith"
Right on the waterfront in Leith in a historic building an overnight stay with dinner, bed and breakfast. Staff were helpful with advice on parking and which bus to get to take us to Holyrood. It took us a little time to find the hotel because of discreet signage. Dinner was of good quality with a choice of set menu or a la carte as an option. breakfast was of continental type, which was plentiful or for a small extra charge a cooked breakfast was available. The visit was enjoyable and of good value.
"Not great for a business stay - Private may be a lot better"
Nice building and for leith in a good location near the office buildings, ocean terminal and restaurants. Have stayed here about 5 times over 2016 due to a nearby office location. Although they wouldnt know it as you get asked to provide all your details every time you stay.... Hotel itself is nothing special. It seems to try to do a boutique thing but has skipped over some of the core elements of running a hotel . Although I can imagine for a private stay my specific annoyances could be a lot less relevant. For business not great though: 1- All very slow paced. Slow check in, you have to pre-pay your stay ('') which leads to multiple corporate charges - but one bill. Different charge dates than bill dates. etc.. May see irrelevant but a business travelers for a large company will know the pain of that. Have also had it about 50% of the time that I am done with a quick breakfast to before the coffee has arrived (as an example). Yes I'm having a 5 minute breakfast - but I also look like I'm having a 5 minute breakfast and most other Hotels adapt. Also this happens multiple mornings in a row with the same staff 2- Rooms - ok but again not set up to be able to work in. Private could be good. Shower not great with bad temperature control and having to shower in the bathtub. Also the amenities are not great - this is one of the few hotels where i end up buying my own shampoo 3- Internet - free but hard to maintain a VPN connection over it - drops a lot. Again not great for work. 4- Seem to have very junior staff and staffed lightly. Individually nice people when you speak to them - and they really try. However they dont have the experience of a large hotel - and also cant be expected to run it well with the support. For example most cases there is one lady behind the bar even when there is 40 people ordering cocktails. Tip in the area is the Scotch Malt Whisky Society - about a 10 minute walk to their Leith locations. Great find and am there every night now during my Malmaison stays.
"Great Quick Getaway"
We stayed at Malmaison in January and took advantage of their special January offer (2 nights + breakfast + dinner on 1st night) The offer was great value for money without skimping on any of the quality or high service. Food was delicious, rooms comfy and there was parking just beside the hotel which was excellent. The staff at the hotel were extremely welcoming, friendly and gave top tips on Edinburgh for our visit. Bus stop nearby for quick links into the city centre, it rained on our way home so we got a taxi from near the Omni Center back (it was approx £7) I would stay here again and would recommend Malmaison for any Edinburgh visit
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM