Nice and modern hotel, near a metro station (50m). And it's the old metro from Budapest, which is a must see. You are at the center in 10minutes with the metro. Great desk team, smiley and helpfull. All clean, all comodities, a nice place to stay.
"Very nice place with a great location "
My partner and I stayed here late December 2016, we were kindly greated by front staff and generously upgraded to a deluxe suite which was great (they were very helpful with transportation and local knowledge). Once in the room, my partner noticed a small stain on the duvet cover and a little splatter of something on the desk chair but nothing major that put us off. As someone else has already pointed out, the air-con didn't seem to want to go down from 25'C even after cranking it down to 20'C, opening the door to the balcony worked fine but closed it at night when we went to bed. The location was also a plus, close to the train (I recommend buying the day pass or even two day pass if you plan to come and go to the hotel during the day, buy them from the kiosk by the stairs before you go underground to the train). We didn't have breakfast there the first day. Instead, we went to the city and had a nice brekky there but the second day we ate at the hotel and the food was good. If you taxi to the airport from the hotel it will cost around €29.00 including tip if I remember correctly. All in all it was a really nice stay in Budapest.
"Good hotel, but could be better"
Many positive points: rooms and facilities are clean and comfortable, the reception staff is very professional and also very friendly, the hotel is well situated (not really in the center but a few metro stations or a 15 min walk from it). A few points to improve: the breakfast (staff not friendly at all, a bit packed, and please add one coffee machine as we all have to queue a few minutes to get one coffee from the unique machine!), and the temperature control in our room that was not working.
"The Good the Bad and the Ugly"
Overall the hotel is very well appointed and is deserving of the 4 star rating. The front desk were really exceptional in assisting with taxis and making reservations. The location of the hotel is another great feature as it is situated on the best street in the city. The breakfast at €15 per person is fair although not great. There is only one coffee machine so you tend to form a queue and if it breaks down, which it did, getting a cup of coffee is frustrating. A second machine would certainly be money well spent. The rooms were very comfortable and clean and the bathrooms were also quite modern. The bed king size bed was very comfortable although the pillows were very poor. My main complaint was the temperature in the room. The thermostat stayed between 25 c and 26 c the whole time despite me trying to cool the room down with the controls. In the end even though it was - 6 C outside I had to prop open the balcony door with a towel and the trash bin to drop the temp to a comfortable setting each night. The other small gripe was that the hotel provides a kettle and cups in the room but no coffee or tea supplies - not sure what the purpose of that is. Overall a very good experience, the city was lovely.
"Another Excellent Visit"
We returned to this Hotel again after staying here in November 2012 and often when you return things have changed, but yet again our stay was Excellent. This was due wholly to very helpful, friendly staff and the condition of all aspects of the hotel, the main reception is nicely laid out and spotless, the corridors and the bedrooms/bathroom likewise.Then Beds were very comfortable and sleep quality great no noise levels outside noticeable. The dining area was exceptionally clean and well laid out, the Staff at breakfast were constantly clearing and relaying the tables,replenishing items of food. The breakfast catered for all tastes Cereals, Yogurts, Fresh Fruit, Pastries, Breads, Cold meats and Cheeses, the hot selection was very good, Bacon/sausage/beans and eggs boiled or scrambled, and Coffee and various types of flavour tea. Overall this was a very enjoyable stay and would highly recommend to anyone, many thanks to all staff.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM