We were lucky to stay recently at this hotel staying in their nearly refurbished Royal Suite. Our trip was organised by Karn and Ben then looked after our day to day activities which were organised by the hotel. The beautiful suite was very grand an and we had a butler who was always at hand to attend to our every day needs. We ate the first night at the Le Normandie restaurant which I can honestly say is the best food we have ever tasted and Banyat the sommelier was amazing with his wine parring choices. We also spent a morning in their Thai cookery school with Narain which was a fantastic culinary experience. We then spent an hour with a very experienced yoga teacher followed by an afternoon in the spa for their signature treatments which was incredibly relaxing in a beautiful setting, In between we stole a few hours round the pool and were pampered by the pool staff. I can honestly say that nothing was too much trouble for the staff and the whole hotel is without doubt one of the finest we have ever stayed in and run by a wonderful professional team.
"Now catering to large tour groups!"
Just back from this glorious hotel, only problem is that it now packed with large tour groups not upholding the true pomp and circumstance of this ONCE great hotel. The Mandarin is at a turning point and must decide whom they are..... The 140 year old grande dame, home of Kings and Queens or a high volume, loud discount, fancy tour hotel. Dollars or reputation ownership must make a choice...... Ps Still love this place and will give it one more shot !
Stayed at the Mandarin Oriental for 5 nights. Excellent hotel with great facilities. The staff are very attentive and professional. All areas of the hotel were spotlesly clean. We ate in the Verandah and Ciao restaurants and the food was delicious. Great position on the river, the river bus for tourists stops right outside so it is convenient for visiting the sights of Bangkok. Our only criticism is that you have to pay extra for WiFi, which is annoying considering your already paying top dollar to stay there.
"All other hotels take note!"
The Mandarin Oriental Bangkok sets a benchmark for all hotels in all countries to strive for. It tops all comers, in every category not just as a city hotel. What is extraordinary is that the Oriental sits on no laurels, and just continues to improve the guest experience visit after visit. It's romantic, historic and built on a non-intrusive service ethic, any and all requests are met with the exclamation of "certainly" which is said with such grace and profound sincerity. On every level the staff seek to bring you satisfaction with joy and genuine concern in order to exceed your expectation. After a day or two the Mandarin kicks into psychic service, as the staff anticipate your needs even before you do, they bring you the coffee you want, made just the way you want it without asking, they arrange the laundry collection to marry your rhythm, the bathroom has the tooth brush set where you put it the day before, the brush lying just so and when you get to the elevator - miraculously they push the right floor button for you without asking for your key or name as you're now part of their family! Each day begins with a sumptuous breakfast overlooking the bustle and fascination of the main artery and thoroughfare of Bangkok - the Chao Phraya river and offers a veritable banquet which caters to asian and western palates alike. Here world class fluffy airy blueberry muffins sit proudly across the isle from the tap, tap dance of steaming dim-sum baskets, fresh juices from a cornucopia of fruit make choosing which to squeeze a challenge. Room service always arrives piping hot and the pool side dinning is a revelation in comfort, convenience and yum after a morning temple tour. Whether it is a steak sandwich on baguette with a swipe of bold mustard and grilled onions or the Thai signature soup Tom Yam you're assured of flawless execution. I was so excited when my soup came that I took my photo after I had polished off the blue river shrimp and half the cashew chicken. I must mention the crisp veggie spring rolls as I cannot figure out how something fried is so moorish and greasless, order them with the excellent satay if only to sop up the greatest peanut sauce ever served to mankind! If you happen to be poolside your served cold towels, ice water and nibbles, try always to listen for the tinkle of the bell, when this happens around 16h00 as it signifies it's home made coconut ice cream time.. (Look at the picture) not too sweet but rather creamy and luxuriant and impossible to just have one scoop, served with lotus flowers, and other Thai condiments that are way beyond rainbow sprinkles! Foodies take note of the superb cooking school on the premises and right next to the hotels traditional Thai restaurant called Sala Rim Naam, you are spoilt for choice as their are 9 places to eat here but let me single out The China House for it’s setting in particular and it’s fantastic and authentic dishes. Now if you add a world class gym facility and a Thai health spa whose serenity and majesty stops time you’ll realise that oh yea, oh yea this is the real deal! It should be noted that I have been to this hotel since 1972 so I figure that I am well placed to see the Oriental's remarkable evolution and I am particularly pleased that for the first time in it's history the Grand Dame is now run by a Lady of distinction in her own right - Amanda Hyndman this is a sublime decision indeed by the Mandarin Group which all visitors will applaud!!
"Paradise for kids and adults "
We are young and tell the truth. The dessert buffet in the terrace restaurant was supreme in fact the whole restaurant was excellent. There was delicious food. Our whole family enjoyed it. All the staff were very child friendly. There were amazing ice sculptures with flowers inside, it looked beautiful! The river looked amazing at night with all the lights around it and the boats on it. We highly recommend this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 PM , Check-out: 12:00 PM