of TripAdvisor Travelers recommend this hotel
"Our go-to hotel for many Boston trips"
In Boston and area often for business, events and visiting Board School child nearby. Great location for walking to shopping, restaurants, Fenway, etc. Always feel welcome and great service. Can count on clean and comfortable rooms and baths. Only advice is for them to work with Bar Boulud to upgrade breakfast - and other - service and food. Has not been up to Boulud or Mandarin standards for many recent visits (And we are big Daniel and Cafe Boulud fans...).
"You don't have to be royalty to feel like one here!"
This was one of the best stays we have every had. My husband and I were celebrating our anniversary and could not have chosen a better place. From the little details that made the room so special (espresso machine!!) to the team members who work there; if you are looking for the perfect romantic getaway, family vacation or just need the right environment for your work trip... Stay here!
"Great Hotel in a great location"
You cant go wrong with the Mandarin. Beautiful hotel Abd great staff. Rooms are large and comfortable. Super convenient if you want to do shopping as the back door leads to the massive mall. Two comments for improvement: 1. Have a rowing machine in the gym! 2. Bring a solution for all the blue lights that are left on during the night eg clock, coffee machine, light switches etc. You cant get the room dark unless you find a way to cover them all. Otherwise great place and a great hotel.
"Decent hotel to stay in Back Bay"
Nice hotel, service quality is high. They try to make guests comfortable. Like the idea of welcome tea, many luxury hotels in Asia offer that, very nice touch. I love the little leather dish on the nightstand to hold watch or earrings. Great touch, very handy. Areas for improvement - the espresso machine was not cleaned, there is an used pod inside:( Standing shower floor has a visible shoe print, looks like it is left by the cleaning staff. For hotels like this, the procedure would be very detailed. Cleaning should start from furthest away to the glass shower door. Because of that print, I did not use it. Front desk did not send me the bill by email. Had to call to request it the following day. The decor reminded me of luxury hotels in Asia in the 90's. A little out-dated, but well-kept. If price is right, I will be back.
Great location, elegant decor, spacious room with a view of Boylston Street and good quality room service made this a comfortable and enjoyable stay. Restaurant l'Espalier is also excellent and is connected to the property. Understated but attentive hospitality among the staff. Highly recommended.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM