It's a true 5 star hotel starting from the time you walk in and walk out. Friendly welcome at the reception and the rooms beautifully decorated and the best bed I have slept in in a very long time. The cocktail in the bar amazing. It's also centrally located, within walking distance into the town
"Best place in Geneva"
The PROs: The MO is centrally located, yet quiet and peaceful along the city's river Rhone. Some rooms have river view, which is especially great in summer, when the lush greens and blues of the surroundings really get to shine. You can open up all the windows and enjoy unobstructed panoramic views, plus feel the morning breeze. Beds are comfy and can be customized through an extensive pillow menu. Efficient air-con cools you off instantaneously in summer and ambient lighting gets you relaxed in the evening. Their marble bathrooms have everything you need: enjoy a hot bath, try out their green tea amenities and slip into one of their fluffy bathrobes. The gym is extremely well equipped and is connected to a small spa. Staff is very friendly, approachable and helpful, they offer you a glass of champagne upon arrival and place good night chocolates on your bed during turn-down service. Breakfast selection is very good, I especially loved the créme brûlée. You also get iPads and (digital) newspapers if you like. The open design of the restaurant makes you feel like sitting outside, while small birds jump around your chair waiting for some breadcrumbs, very idyllic. Dinner at "La Riviera" (breakfast restaurant) was quickly served and nicely presented (with gold flakes on dessert). The hotel felt very private, I never saw more than 20 people around breakfast. The CONs: Geneva is expensive, so expect ridicliously high prices (my official room rate was a whooping 1'595 CHF (!) per night, for a standard room with 26m2), so be sure to get a good rate. WIFI costs 15 CHF for 24h, I find this unacceptable, it's 2016 not 1996! Like most hotels in Switzerland they don't have a pool and standard rooms are indeed rather standard: small in size, little perks, no ipads, no welcome present, a little outdatet, not well isolated. So set your expectations accordingly. This is not a wellness resort but a downtown city hotel. For dinner I received a dirty glass and the same old bread, that was served that particular morning. Dinner looked better than it tasted, unfortunately nothing memorable. No candle-light, just a lemon & tomato (') for decoration. Breakfast needs a bigger fruit selection, I missed mangos, papayas, passion fruits and red berries. For 55 CHF I expect a little more than a mixed fruit salad. It's funny, because they have like 10 different kinds of milk, and 20 different pastries, but lack in healthy options. Conclusion: One of the top 3 hotels in Geneva, that stands out foremost, because of their excellently trained staff. Perfect for a business or weekend trip, especially recommended for people that long for a quiet stay with personal & attentive service (9/10)
"We can say , we received the best service in Switzerland "
I stayed for a week in the mandarin oriental at Geneve , it was a Bussines travel , I got meetings with colleagues and with clients and everything went so tranquil and confortable that it feel like a was on a vacation .the service that I got from the concierge was fantastic, every night the make us a reservation at a different restaurant , I have to say that all of them were just fantastic. If you visit Geneva for any reason , I really recommend to stay at the mandarin oriental.
"Great location & impeccable service!"
The location of the Mandarin Oriental is excellent. Centrally located to walk to stores, sites and restaurants. Also very close to local buses and boats. The rooms are spacious and have modern amenities. A very comfortable place to settle in while traveling. Housekeeping kept the room very clean and added all kinds of wonderful touches including rose petals in the shape of a heart on our bed for our anniversary and Swiss chocolates every night. The concierge was incredible. She made exceptional recommendations for dinners, day trips and really seeing the city. And she saved us from a disappointing moment by reminding us to bring our passports to our visit to the United Nations as well as suggesting boats (and giving us free passes) to take at the end of the day to make our way back to the hotel. She was so excited about her job and ensuring our trip was wonderful that I wrote a letter to the manager highlighting her service. The service in the restaurant was also friendly and great. The breakfast buffet in the morning was excellent. It had many traditional local items to Switzerland and France. Such a great way to start the day. Highly recommend this hotel for vacation or business. (Please note they charge for Wi-Fi which I think is ridiculous).
I stayed 4 nights at the Madarin Oriental Geneva. A fantastic hotel in a great location. It is walking distance for the shops, old city and the lake. Breakfast was delicious and plentiful..as expected. The room was very spacious and comfortable. Lighting was superb! The staff were helpful and friendly. I would always recommend the Mardarin Oriental!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM