of TripAdvisor Travelers recommend this hotel
"Wait for renovations to be completed"
The London Mandarin, historically a superb, true 5 star experience, is undergoing a huge renovation. You enter the hotel through a depressing, basement like corridor, the courtyard rooms look right into a construction zone. Will no doubt be great upon completion, but until that point an off experience, especially at $700 a night. Front desk did their best to manage. Bolder move would have been to shut the hotel entirely for the re-construction period.
"Wow - what an experience "
From start at 12 noon to finish at 6:30pm this was an unforgettable experience - lunchtime won't be the same again after a private room meal here at Heston Blumenthal at the Mandarin oriental. The attention to detail was just fantastic from all of the staff and the explanation of the food and the wines were just what we needed to understand the complexities of the courses. Earl Grey Tea Cured Salmon-Meat Fruit-Roast Turbot or Spiced Pigeon or Hereford Ribeye- Chocolate Bar or Tipsey Cake - all were perfect .... Congratulations to everyone - hope to return soon !!
Ideally situated on Knightsbridge AND on the edge of Hyde Park this hotel combines the advantages of metropolis London and the beautiful green scenery of the park. True 5* property currently going through an extensive refurb program. Service is second to none and really makes you feel at home. Offering both a 2* restaurant, Dinner by Heston Blumenthal, and an informal brasserie, Bar Boulud, this hotel also gets 5 * on the culinary level. Beautiful spa to complete things. What are you waiting for' Book now! ;-)
A wonderful stay at the MO. It is my favourite hotel group simply for the impeccable service nothing is too much and the hotel group/employees know how to look after their guests. This goes for the doormen, bar staff to the mangers. The hotel is under going renovation but of course it is still running to its high standard. The mandarin bar is beautiful and we were served tea upon arrival in beautiful china. Amazing two gentleman in the bar hosting. My favourite part of the hotel is the spa, it's a calm haven of beautiful serenity. They have GHD hair dryers, tiny velvet jewellery bags in lockers and a swim suit dryer. This goes hand in hand with the hotel group looking after their guests and anticipating their all their needs. They know how to make you comfortable. Alihandra needs to be recognised for her hard work and hospitality. She is amazing she was lovely and didn't rush us out of the spa. Breakfast was also amazing, just delicious with a varied selection, we went down late (10am) but we're still looked after so nicely and not rushed. Maria mainly, Berta and Gosia were wonderful hosts. We also were lucky enough to see the Queens guards riding in uniform while finishing breakfast. Before we left Marie arranged tea in the lobby as we waited for our car along with treats from the young gentleman in The Rosebery Lounge as I had mentioned in passing I was disappointed that I was unable to have the afternoon tea. Cakes and treats appeared. Simona and Marie managed our Sunday so nicely we had a private room with a shower and TV to wait in as we had spa treatments the day we were due to leave. The hotel went above and beyond my needs and expectations. Finally thank you to Euan who arranged a cake and Moët champagne in my room for my belated birthday. I don't drink so the champagne was given to Richard the doorman as a thank you for the time he carried my baby cousin up in her pram when we were frozen stiff from a afternoon in winter wonderland. Everyone is so wonderful and really are passionate about the MO group.
"Refubished room- amazing"
Was very lucky to stay Christmas Day in one of the newly refurbished rooms. It was a courtyard suite. The room was bright and the colour scheme was refreshing and relaxing during the day. At night the room felt comfortable and cosy. Doors are solid and secure. lost of storage space with solid wardrobes. Large comfortable bed. Bathroom was brilliant, very nicely laid out with both bath and shower. The design is a lovely blend of modern based on the glory days of travel with a hint of art deco.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM