The Mandarin Oriental is located in the south west Maine Avenue a few minutes away from the United States Holocaust Memorial Museum.
An absolutely first class hotel experience.Comment of H. BARRY , United Kingdom the 2015-10-07
Great hotel, only issue was the flashing lights from the strip made it difficult to sleepComment of J. Paul , United States the 2015-08-26
"Marvelous Mandarin Oriental Bar"
My husband & I & another couple stopped by for an after dinner cocktail . The view of the lights was amazing. The menu was creative & enticing. Quiet with a zen ambience a sheer delight for conversation & enjoyment. Service was impeccable.
This hotel is a wonderful calm oasis in the madness that characterises Las Vegas. There is no casino and therefore no smoke pervading the atmosphere, each time I returned to the hotel I found myself going 'ahhhh' and my shoulders relaxing as I smelt the delicious aroma that welcomes you. The staff are professional and welcoming and the food to a good standard. The pool and spa are great too. If you like to gamble the Aria is a very easy short walk via escalator and bridge.
"Welcome to anywhere... but just not Vegas"
My wife and I have enjoyed many vacations in Las Vegas over the last 20 years, and have stayed in most of the finer resorts and hotels. On this occasion we thought we'd try out the Mandarin Oriental as it was rated number 1 on Trip Advisor. After a 3 night stay, our verdict was 'disappointing'. Not that the staff were anything other than professional and courteous, but the overall 'feel' of the hotel is that of a characterless, generic business hotel, the kind of which we've experienced dozens of times in our work related travels across the world. Unlike other upmarket Vegas resorts, the hotel has no discernible character, theme or identity, epitomised by its unwelcoming entrance lobby. Furthermore, it's facilities are extremely limited, with only one restaurant, one bistro and one bar ( the view of the Strip from the bar being one of the few redeeming reminders that you're actually in Vegas). Nevertheless, on check out, the staff had the audacity to charge an additional 'resort fee' although, unlike proper Vegas resorts, the hotel has no resort facilities that could reasonably justify such a charge. Lastly, the hotel is situated in the recently developed no man's land between the Bellagio and New York New York, although thankfully the nearby Aria and Cosmopolitan do provide some of the entertainment and facilities you would expect and look for. Overall, as a standard, generic business hotel, the Mandarin Oriental Las Vegas is just the same as you would find anywhere in the world. However, as an upmarket Vegas resort, it's lack of identity, character and facilities mean that it fails to engender any 'vacation spirit'. Having stayed there, we have no idea how this hotel has been rated number 1 on Trip Advisor (although we have our suspicions), and we will certainly not consider it next time we book our Vegas vacation.
"Well below MO standard"
The usual high standard of service and delightful staff. No smokey gaming rooms and no crowds. However, negatives galore! So surprising! Stained upholstery, worn out furnishings, stuffing protruding from sofas, timber surfaces worn away, brass fitting not polished in 7years, dirty public bathrooms, burnt lampshades, marble floors in the lifts never polished. Spa needs a good clean - extensive brown body-oil stains on tiles, rusty aluminium. An Aldi cane sofa and chairs as furniture replacements at the Pool reception, cheap Chinese supermarket tea pots replace fine bone china for High Tea. The lack of maintenance was appalling and at times disgusting. It was a shock. Never have I experienced such a grubby, unkept hotel let alone our Favourite and usually exemplary MO chain. You've let the team down to say the least L.V.
"Terrific Staff and Facility"
From the time we checked-in the service at the Mandarin Oriental was first class and very personable. While the Mandarin is not part of a casino, it is within walking distance of the major hotel/casinos on the Las Vegas strip. Transportation using Lyft and Urber were easy and reasonable.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM