of TripAdvisor Travelers recommend this hotel
Location is fair, it's not easy to get taxi available in front of the hotel. As the hotel is a not located in the Downtown. Service is good. The attitude of the staff is good and gentle. Cleaniness is excellent. The room is good especially the bathroom facilities.
I stayed for two nights during my visit to Macau and loved the location and comfort of the hotel. The staff were very welcoming and helpful throughout my stay and I am sure I would stay here again if in the area I enjoyed afternoon tea in the bar and although the service was a little slow at times the quality of the afternoon tea selection was good and I enjoyed my time there. I also visited the restaurant, bar and spa and will leave separate reviews for those All in all I enjoyed my visit and would recommend to others
Have stayed there since it opened. Most excellent service, beautiful rooms, delicios food.attentive staff. Try the Spa, it is worth it. No Casino, a plus. Good views. Lots of cupboard space and many coathangers. Lighting complicated to understand.
"5 Star Luxury"
Staying here for a two night break from our twelve night trip to Hong Kong, so far so great - exactly as expected from a world class 5 star hotel. Complimentary private car pick up from the ferry termnal to the hotel, staying in a deluxe lake view room on the 6th floor and all encounters with staff have been great. Each and every member of staff has been super polite and helpful (easily switching between Cantonese and English - when my Cantonese hasn't been upto scratch!) Very much looking forward to night two of a relaxing short break away from Hong Kong, before continuing the rest of our trip. Exceptional, the only downside so far has been the weather but then that is out of their control! ;o)
"The graduation dinner"
Mandarin oriental gave me the best experience for my high school graduation dinner, it provides us with the highest quality of food in a buffet canteen. The price for joining such event is very reasonable as it is cheaper when we go as a group. Nevertheless, the purpose of this place is to make such memorable times spending time around my classmates or friends and the night views here were astonishingly amazing!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM