of TripAdvisor Travelers recommend this hotel
"Everything was good except..."
Everything was good, the room was very good with all we need. One of the thing we are not satisfied was... we arrived the hotel at 2pm and check-in, the receptionist said our room was not ready and asked us to wait for and hour. She also mentioned that if we don't want to wait we can pay and get an upgrade for a room. So we waited for one hour in order to get our room. The room was very nice and we did enjoy our stay there. There is no shuttle bus from the pier to the hotel, we took MGM shuttle bus and walk there as is just next to MGM. Super nice and spacious bathroom👍🏼 and comfy bed is just what I needed.
I was staying in room 1707 , our room we have great view and overall staff are very friendly, special thanks to mr. Fendi / housekeeping for the hospitality and explaining everything about the hotel facilities and also about the city . And arranging our transportation for smooth departure upon check -out.
this is third time we stayed at the MO Macau, and it was top class as always. Francis the concierge called around to localize an antique dealer I wanted to visit, organized a hotel limo back to the HK turbojet; the HR director gave an excellent tip for a Portuguese restaurant on Hac Sah beach....The rooms are spacious, and as we travelled with family and inlaws, we had two connecting rooms on the 11th floor - ideal - both with views of the harbor and Macau TV tower. The amenities are top class, including the outside pool on the 4th floor and the wellness area. Probably the best hotel address in Macau.
"Wonderful views in the heart of Macau"
If you are looking for understated luxury close to all the main sites in Macau, away from the bustle of the big casinos, look no further than the Mandarin Oriental. The staff here anticipate your every whim, rooms are spacious and have great views of the Bay, pool and gym are well equipped, and the breakfast buffet is top notch. There is no casino here so if you prefer your Macau experience to be more tranquil this is an excellent choice. Walking distance to many restaurants and sights in Macau.
Everything was perfect, from the staff to the hotel room. Facilities were great and we loved there was no casino here. Oh and the hotel smelt amazing!!! We really enjoyed our stay and looking forwards to re-visiting it again!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM