of TripAdvisor Travelers recommend this hotel
"A must visit hotel"
With an arrival past midnight I did not expect such A personalised service! A receptionist came out to greet us by name and to assist us with our bags. Check in was genuinely friendly and welcoming, and to a level of professionalism I have seldom encountered. A welcome drink had been offered in the lounge and again, we were addressed by name. This continued in the lively modern bar too. And not only by the (head) bartender, but also the waitress who brought a second round. The room was beautiful and very well kept and after two days we realised how well the soundproofing is. No neighbour could be heard, no car either. Breakfast is lovely, very private and calm - a real joy. Will we be back' Most certainly...
"Very Nice !!!"
Very nice setting, and a classic from the famous got hotels of the Mandarin hotel, I have to say that of Tokyo and a lot more luxurios, but in Munich and situated in a strategic point for Shopping. We will meet again in a month
"Getting engaged at mandarin munich"
I was getting engaged that evening and after returning from the proposal dinner to the very nice room (708) with an unbelievable view over munich champagne flowers and chocolate strawberries were waiting for us. Needles to say it was a very pleasant stay followed by the always excellent breakfast, which really is outstanding. The service was simply perfect and kind. Big thanks to the mandarin munich team, you made a very special occasion even more special.
"Not the best"
Staff were friendly but would not go above and beyond as some reviews claim. Would not consider it as the best hotel I've ever stayed at. Bathroom is not spacious, airconditioning doesn't work and restaurant food is average
"A bit un Mandarin "
Hotel is slightly dated but general ambience was friendly. A few things I noted: 1. There's no permanent door person. Sometimes when they see you are walking through the first set of doors someone will come over if they see u, but by then you've reached the second set of doors anyway. This happened most of the time 2. The maid never cleans the room properly. She didn't even replenish the spare toilet paper roll or restock the mini bar fully 3. Quality of room service food is so bad there are no other words for it 4. On one occasion when placing room service order on the phone the person taking the call yelled at people in the background to be quiet while I was talking to him! lol...it was a bit funny 5. Pool and steam rooms not available for use at all
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM