of TripAdvisor Travelers recommend this hotel
"Not the best"
Staff were friendly but would not go above and beyond as some reviews claim. Would not consider it as the best hotel I've ever stayed at. Bathroom is not spacious, airconditioning doesn't work and restaurant food is average
"A bit un Mandarin "
Hotel is slightly dated but general ambience was friendly. A few things I noted: 1. There's no permanent door person. Sometimes when they see you are walking through the first set of doors someone will come over if they see u, but by then you've reached the second set of doors anyway. This happened most of the time 2. The maid never cleans the room properly. She didn't even replenish the spare toilet paper roll or restock the mini bar fully 3. Quality of room service food is so bad there are no other words for it 4. On one occasion when placing room service order on the phone the person taking the call yelled at people in the background to be quiet while I was talking to him! lol...it was a bit funny 5. Pool and steam rooms not available for use at all
We stayed for 3 nights in Mandarin Oriental. I had never stayed in a Mandarin Hotel before but now I understand why people enjoy it so much. The service is just great and so personal. You really feel like you are a welcome guest. I also enjoyed our room, which was small but quiet and everything was there (even a yoga mat). The bed was great and the silk sheets, well I wish I had this at home! The breakfast buffet was very good. We ate one evening at the Japanese restaurant. It was a special evening, and the food was of course excellent, but it is expensive. I surely hope we can stay again at the Mandarin in Munich next time we are there.
"Below Typical Mandarin Oriental's standards"
- Location is very good but hotel is just ok, nothing amazing no "wow" like London or Paris. - Rooms are more in line with a 4-star hotel - They make you pay for internet connection which is really cheap... - More importantly they were some older guys hanging out with prostitutes at the bar which I think it is absolutely unacceptable for a 5-star hotel hence my negative review...
I visit Munich often and tried handful of hotels in the city but never enjoyed a stay as I did in Mandarin Oriental. Truly beautiful design and great service. The bar and restaurant are perfect for evening stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM