"Weekend stay over"
A well presented modern hotel, clean and EXCELLENT staff at reception & in restaurants, very friendly & helpful. House keepers also, seemed to be very attentive and welcoming, think this should really be 5 star.
We had an amazing stay at the Hotel N'vY. It is in an excellent location. This hotel is very modern and clean.The bathroom was lovely and the bed was comfortable and got the best night sleep, it is possible to buy the tickets to the tram in the reception of the hotel.
The hotel is highly rated and I guess this is a result of the fact that it is clean and modern. I found the rooms very very small and worse than this the walls between the rooms are so thin that you can hear EVERYTHING that is happening next door... Half the plugs don't work, the phones don't work, the breakfast is understaffed and in efficient. There are no shower doors and it is impossible to shower without flooding the bathroom... Simple requests like sending up of luggage can take time as a result of the few staff. It's not a terrible place but there are better hotels in the same area and price.
"Didn't want to leave this place"
I came to this hotel in a bit of a hurry to get out of my current acclamation. They were very accommodating and place me and my sister in a room on floor 1. This was the smoking floor but did not smell like one and did not bother us. The room was very clean and modern and the little extras like mood lighting and English channels were great. The bathroom was lovely and the little shampoos were great. The bed was comfy and got the best night sleep I had that whole trip. It got a little noisy on the Friday night as we were above the bar but this was fine and still got a good nights sleep. The staff were friendly and always said good morning and even helped once I was home when my bank wouldn't return money for a deposit. We had the 9 franc breakfast every morning which was filling enough and was great value for money. Also had a dinner there and it was the best dinner I had ever had, at first we thought it was a little expensive but it was actually great value for money as you get a little appetiser, rolls and a little dessert. I am planning on returning this year to the hotel
"Best Staff Ever!"
We had an amazing stay at the Hotel N'vY. It is in an excellent location. Whether you walk or use the free tram pass given out by the hotel, you can access all major attractions in the city. However, better than the location, is the staff. We had many questions and we were very comfortable asking the front desk for help. They were sensational! A special thank you to Marion who always had time for us and to Kevin who helped us with our emergencies. Roberta and the lovely tall bellman (we didn't catch his name) were also fabulous. We loved our stay and highly recommend the hotel for its awesome staff.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM