"Would return in a minute..."
Just returned from this wonderful hotel, Ideally located for getting around Geneva. The staff at the hotel have an incredible knowledge of the area and were more than helpful and friendly in explaining to us how to get around the place. The hotel itself is rather plush on entry and is spotlessly clean. It is also very comfortable for just lazing about with a glass of wine or a coffee on the ground floor. We were on the 8th floor in a suite, the room was huge with plenty of seating area plus a full dining table and four chairs. The balcony contained a glass table with two rattan chairs and two sun loungers. The bathrobes, slippers, Jacuzzi bath and twin wash hand basins added to the pleasure of our stay. The journey from the airport to Geneva via a train takes only 7 minutes. On exiting the station at the main entrance turn left, the hotel is only a five minute walk. A ticket for two, single way, was 6 Swiss franks, (approx £6 ish) Don't buy a return ticket as you will be given a free pass when you arrive at the hotel, this can be used for your return journey. The pass also entitles you free travel on all public transport around Geneva, i.e. bus, train, boat or tram. Remember to carry it at all times as there is, I believe, a 100 Swiss franc on the spot fine if you don't produce it. We were never asked, but don't take the chance. Remember to visit the old town with its beautiful cobble stones and magnificent cathedral, accessed by boat, 5 minute walk down from the hotel. A trip to the United Nations building is also an experience. A number 15 tram will get you there, it's straight across the road from the hotel and approx 4 stops away. The same tram also gets you back without having to cross any roads. Geneva is very expensive to eat out. Even a basic evening meal for two, one course, with a couple of glasses of wine could cost around 70-80 Swiss franks (approx £70-80 ish). Everyone speaks perfect English and were among the friendliest people we have encountered in our travels.
"The lobby is nice..."
We had a terrible experience from start to finish at this hotel. I have stayed here before and felt confident to recommend it to colleagues and family who were in Geneva at the same time- I regret doing so. I was informed by a staff member that around six months ago the proprietors of the hotel put in a series of highly evident cost cutting measures. This extends to putting one small bottle of water into rooms with double occupancy and not replacing it again for the duration of (even long) stays. Three tea bags are also provided and are not allowed to be replaced unless paid for. No gowns, no slippers, no linen changing. However, these matters are trivial when compared with the fact that the majority of the hotel had no hot water for a more than 24 hours. A disabled relative was given a room that she could hardly even enter in her chair let alone move around in an use the bathroom (and when I later complained I was advised that two rooms with disabled facilities were available). The sauna is open for a short period in the morning and again in the evening, my relative was trapped inside by a workman who carelessly parked a cart against the door. Could have been dangerous.. I know- you couldn't make it up. Our room was very basic, nowhere near a four star, perhaps not even a two- the ratings need to be revised as they're very misleading. The room was dirty- I found a hair ball in my bed. The lobby is nice and the staff on the ground floor are generally helpful. I would urge you to find somewhere else to stay. I provided feedback on all of the above to reception who took my email and assured me of a response, unfortunately this did not materialise.
Great service, classy entrance, quick wifi, clean and friendly. What else do you need' As for the rooms, the double room was spacious, great to have a coffee machine, great sheets, COMFY bed... I got a great night sleep Food and drinks a bit pricey but.... this is Geneva.... so it's not obnoxious...
We stayed in one of thw suites and it was fantastic. Probably the biggest and most comfy bed ever slept in. Very spacious overall . Check in and service was first class. Great location as 5 mins walk from station and near restaraunts and supermarkets. Would def stay at again
"Short break in a costly city"
My husband and I and our 9 month old baby visited Geneva for a couple of days at the end of January to celebrate my birthday. We chose to stop at The Royal Manotel as we found a good deal online and because of its central location. We stayed in a junior suite which was nice and clean. It had a seperate living area and a small passage which was great for storing our pram. The check in staff at this hotel were really nice and friendly. We had an early flight and they allowed us to check in early at 11am rather than wait until 3pm. We were given a travel cot for our baby which was also nice and clean. There was a lovely note and some chocolates left in the room from the reception staff welcoming us and wishing me a happy birthday. On check in we were also given free transport passes for the duration of our stay. This allowed us to use the tram (stop just outside the hotel) and the train back to the airport. When you leave the airport you can also collect a free train ticket from the machine meaning you don't have to pay anything for public transport for the whole of your stay. We decided not to pay 30 CHF each (!) for breakfast. There's a LIDL supermarket just beside the hotel so we bought freshly baked croissants from there and used the coffee machine in our room. The hotel is just a short 10 minute walk from the lake and a 20 minute walk from The United Nations building. All the better restaurants and shops are located on the other side of the lake. A few things to know- Be warned- Geneva is so expensive! We paid £9.57 for a pint of lager, the average main course meal is around £30 pp. We paid £30 for a cappuccino, hot chocolate and 1 cake. However, the hot chocolate was the best I have ever had. Smoking is everywhere- not good when you have a baby. Pick pockets are rife. Overall, we'd recommend this hotel. The downstairs sitting areas are nice and modern. There's complimentary fruit, cookies and water for guests. The staff are friendly. I haven,t given this hotel 5*s as I think the breakfast is too pricey. The rooms are nice but could be made more spacious and less cluttered if some of the unnecessary furniture was removed.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM