of TripAdvisor Travelers recommend this hotel
"If you want 256 KB dial up Internet, this is the place for you. "
TripAdvisor Review of Marco Polo in Beijing After spending time at the Marco Polo Hong Kong, I was looking forward to my 6 day business stay in Beijing. I booked the Continental Level ensuring that there is always a time to enjoy a peaceful and quiet environment with generally good snacks and quality alcohol at the end of a business day. After a 14 hour business class flight from Australia and with lay overs I finally arrived at the hotel some 20 hours later and upon entering the lobby, it was impressive with marbled foyers and attentive front office. Front that point onwards it was a gradual slide from an initial highly positive impressions of the website to the reality of poor execution and not in reality about what international experienced executives require from their hotel accommodation. Being on the road for 80 days a year, the 3 drivers when booking business accommodation are: 1. A great bed, 2. A full strength shower nozzle that reins volumes of water on the user, and, 3. High speed internet for effective business communications. First, the good points of the Marco Polo Parkside Beijing. 1. The gym has fantastic new exercise machines and is top class with plenty of room and a terrific range of new equipment. The pool is a good size for lap swimming with lovely locker room facilities. Overall, top class. 2. The staff are highly attentive and very courteous always aiming to please but as usual with most Asian hotels, they have little idea of making a proper range of coffees (piccolo and macchiato). They do however try very hard. They are just lovely people to deal with. Whenever I requested additional water bottles or towels, they were delivered with a happy smile. 3. The rooms are appointed to a high level relative to their cost structure with delightful travertine marbled bathrooms and a very adequate work desk and appointments. 4. The buffet breakfast in the cafe has a terrific range of east and western foods to suit any palate. They have everything you would find in a 5 star hotel. This of course is where the comparison ends between the MCB and 5star hotels. Now for the downsides: 4. After a long flight and checkin at reception bearing in mind that it was -6 degrees C outside upon opening the room I was greeted with the AC roaring at 28 C which was oppressive. Not being able to modulate the temperature (ie it stayed on 28c notwithstanding the controls to take it to 20 degrees C) the unit was turned off. It had to wait until 0400 to commence a sleep. 5. Entering the gym the temperature was 14degrees C which had its own large portable AC unit and it was just really cold coming from the ambient temperature in the hotel of 21degrees c. The temperature differentials make a perfect recipe for a cold or the sniffles. Once finished in the gym, entering the pool the temperature was at 31degrees C - almost bath like!! The ideal indoor lap pool temperature should be 27-28 degrees. Impossible to do laps. The pool temperature did however come down to a more acceptable 29 degrees C. 6. Now for the shower. There is a drizzle that comes out of one nozzle (not sure what the second one is positioned for) which takes forever to have a shower. This is a huge failure and surely must be the stinginess of the hotel to turn on a decent pressure flow. By good ness we are paying au$400 + per night so what is a little bit of water!! 7. The big downside never to be repeated!! The internet speed. If you want to experience what a 256 kb dial up speed was like in the nineties, check into the Marco Polo Parkside. It is so slow you can't even access your server as it times out. You have to resort to using your 4G phone with personal hotspot activated. Furthermore you have to access wifi on a floor by floor basis so when moving to the ground floor from the 15 you do not have access. As to the password, the normal password that your administrator sets can be somewhat challenging. The Marco Polo Parkside is even more challenging !! Nothing so simple as room number and name. This 8 numeric and alpha numbers will never be remembered again after connection unless your surname starts with "Einstein". The challenge of doing business via the internet is a challenge never to be repeated. 8. Now for the Continental Lounge. I only saw a family and 2 individuals all week. A concoction of very poor and limited food selections will send you looking for options every day and certainly not worth the extra cost. Very average to poor compared to every other Executive floor. Every time I had a guest for coffee the staff were like hawks with a bill of $8 for coffee. A real downside. They try hard but NO IDEA. 9. Checking out is another experience which you should leave plenty of time to complete as there is a complex process of understanding how they charge your credit card with add backs and reconciliations. Make sure you check your bill carefully as there maybe unexpected/unexplained entries. Leaving the MPB was far more enjoyable experience knowing I did not have to put up with the above frustrations any longer.
The hotel is located near olympic park, when I stayed there, I saw numerous national swimming team members are stayed there too. What's more, the hotel is clean and the room is big, really recommend to everyone~
"Great stay at the Marco Polo Beijing"
I've been staying at this hotel regularly since May 2014. Usually for 2 to 4 weeks at a time. The rooms are great and it's a very nice hotel. The lobby bar (my favorite part of the hotel) has just been renovated. Although I usually sit at the bar. The rooms are great, but some have some scuffs and marks on the walls. It depends upon the room but generally they are all very good. I am a contractor and pay for the hotel myself. So it's my choice to stay there. I've tried other places as well, but for me, the Marco Polo is the one that suits me the most. If you are a regular visitor you will get access to the business lounge. In there they have free beer and snacks. The snacks are excellent. Also, there is access to conference rooms which we've used on occasion. There are plenty of great restaurants near the hotel. There is a Tube Station restaurant for pizza. They have great pizzas. It's less than a 1km walk (I'd been staying there for two months and didn't know it was just around the corner). Also, close to the hotel are plenty of restaurants. The best ones in the huge red and gold building. You go out the front door, turn left, then left again. It's about 500m, and there are a ton of places. My favorite is the Sichuan place right at the end (beware of the Angry Chicken - it's hot). But there are plenty of places. In fact, ask the girls in lobby lounge (the bar) for advice. They are great and will help you out. I used to go out for dinner with a few of them so I managed to find some great places (some are hidden away). Other places to eat in Beijing: Mango - A Russian resatuarant with a floor show. It's about 1/2 hour away by taxi. Don't go on the weekend as it's too crowded. Go on a week night from Mon-Thu. Also, sit up the back behind the glass wall as it's not too loud there. Hooters - It's not what you think. It's more like a diner. It's about 1/2 hour to 40 minutes by cab from the hotel. But they do a GREAT steak!!! TRB - Temple Restaurant Beijing This is a fine dining restaurant. It serves mostly western food with some Asian flavors. You need a cab to get there and you will need to give them instructions. The concierge can sort that out. It is in the weirdest location down a dirt street surrounded by old dumps. BUT it is in an old Temple and once inside it is luxurious. The food is fantastic. It's more of a couples place as it's romantic. I'l be back a lot this year, so if you go to the Lobby Bar ask for Feng Kuang Paul. They all know me
"Wonderful hotel and staff"
My husband and I stayed here for 5 nights. We found China a little cold having just been to Singapore and Vietnam, but what a stunning hotel this is. Having had a few days in Shanghai we were adjusting to the climate but never the less felt cold. Especially as I had been unwell with a chest infection so to be honest didn’t appreciate it as much as I should have. Also found the pollution a little hard on my chest. This hotel is so central, easy to use the train service as just down the road from the hotel, which we did to go to the markets and shops. We did not use the swimming pool or other facilities available as we did not feel up to it. Would certainly recommend staying here, the staff just cannot do enough for you and all are so welcoming.
"Much room for improvement"
Nice facade with grand lobby. Location did not bother me much as I have transport during my stay in Beijing. The service standard did not live up to my expectation from a Marco Polo level. Upon arrival early in the morning, we are aware that rooms will not be ready. We planned to deposit our laggauge and head out for breakfast and return in noon for our room. The approach from the front desk is not very friendly when we approach the front counter. When I return and for my room and wanted to have a rest before I proceed with my business activity later in the afternoon, there is drilling work and I could not have a rest and decide to head out early instead. I bought a coffee from a nearby cafe in a disposal paper cup. Left it on the writing desk after I consume them. The paper was left standing on the desk for the rest of my week stay. Breakfast spread was alright, can't comment much on the taste. I make coffee in the room with the complimentary sachet provided. I place the tea spoon on a servette and the tea spoon was not wash even after they cleaned and make up the room. I was pretty surprise seeing cup washed but the spoon was left lying on the servette when I return in the night. I did the same thing the next day and again now I have 2 unwashed spoon lying on the same servette. The other general aspect of the room cleaning was done. However, I believe that the little detail and observation was lacking. The bedding is fine and I did have a good sleep in the night which is most important to me. In general, the hotel is not too bad and all those little fault could definately be improved. I would return and I hope that Marco Polo could live up to it's standard on my next visit.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM