of TripAdvisor Travelers recommend this hotel
"Nice hotel at great location"
Many times to Singapore but first time staying at Marina Mandarin. Rooms are great with surprising facilities: mobile phones with free international calls (including to Indonesia) and internet that you can bring anywhere in Singapore. In addition to that, they also provides complimentary tropical fruits upon arrival, what a nice surprise! Great breakfast selection and also so close to shopping mall and MRT is also an added points.
"Don't ever stay here!"
Don't ever sign up for the LifeandStyle membership card. Overpromise when asking you to sign and underdeliver everything when it comes to spending your vouchers and using the card. The lifeandstyle card is just useless. I have issues booking through the website, called the hotel, email through as well they are still unable to book a night for me. Keep saying their reservation is closed and please call tomorrow. Called at 6pm says your reservation close at 5pm, call at 9pm you tell me your reservation closes at 8pm. What nonsense is this. During the stay, wanted to call for Room service but nobody picks up the call despite calling 3 times. Concierge asked roomservice to call me back but still no one calls. Until I call the concierge second time then someone called back in 15mins. Horrible room service experience. Horrible and terrible booking experience with Marina Mandarin.
"Birthday staycation "
Have stayed at marina mandarin twice before and absolutely love it..Rooms are lovely as usual and perfectly nice hotel to stay in..But this tyme ard im dissapointed in the service of your frontline staff, the duty manager that have serve me upon checking in..He was not rude but it seem like he just rushing off to finish the checkin in asap as there a queue behind..Why is tat so : 1) i request for a prayer mat and i was baffled when he say u can request from the housekeeping when you are already in the room..Like seriously' This is not the first tyme i had stayed at yr hotel or any large hotel in spore and made such a request n i was really taken aback that he cant do it for me at that point of time.. 2) Secondly, no wifi password was given to after he have done with the check in..i tot he hv forgotten bt it and went back to the counter and kindly ask him for it..Was surprise that he just say oh its ur name on the password n just entertain the next guest that is in in queue. Im loss for words this tyme around..It shows just how insincere he is in serving the customer..What has happen to the standard of marina mandarin always beyond perfect has drop now to B..
"Excellent experience, will be coming back soon."
I've had the pleasure to stay in Marina Mandarin for a 3 night convention at Suntec and I must say that among my business trips over the years, this is one of the most comfortable ones. I booked a room with a lounge pass and was spoiled with attention, food and much needed wine. The team at the club lounge was exceptional, hard working and friendly. Special mention to Melanie who was accommodating at check-in and Maria who was around everyday from the time we have our breakfast until we had our dinner, ensuring that we are happy and satisfied. Ruth's Chris Steak House, located at level 4 is certainly worth a visit as well, serving some of the best steaks. at affordable prices. Overall the experience was great and looking forward to another trip to Singapore - with my family the next time around.
"Great location, nice people"
The location is excellent, the people are very kind, they treat you as friends. The services in the Meritus Club are very good, they are good value for the money. The rooms however need some refurbishment.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Marina Mandarin Singapore Hotel announces the launch of Handy Phone in all of the guestrooms in the hotel. Free high-speed data connectivity and unlimited local and international phone calls covering 15 countries.