of TripAdvisor Travelers recommend this hotel
"Good location, attentive staff, ok rooms"
Central location makes most Cambridge locations easily accessible. The (front desk) staff was really friendly and attentive. Rooms are ok, standard about everything. They were very clean and I had a freshly renovated room without the usual mouldy stains in the shower or chipped sink. Nice... Good place to stay and although expensive (as all Cambridge hotels), above then usual quality.
Stayed here on a business trip in October 2016. Very convenient. Typical good quality hotel: clean, decent sized rooms, normal hotel amenities. Staff polite. Excessive room costs, but this is Boston. I've traveled a lot recently (London, Paris, Basel, Montreal) and Boston is off the ruler for hotel costs. I don't understand why, but the low end is expensive and the high end is in the clouds. Nothing special about this Marriott, except that the mattress was very uncomfortable and soft. My rating system: 5* = fantastic/wow; 4* = good; 3* = acceptable; 2* = avoid unless desperate; 1* = avoid even if desperate.
"Hot water issues, but handled well"
Stayed here for a business trip on the 17th floor. In the morning, my shower was hot for ~2 minutes and then went ice cold. As I was on my way to a meeting, I simply asked for it to be fixed when I was out. Unfortunately, it wasn't fixed upon return at 6PM. The front desk was swift to get someone up to help. There is construction going on the higher floors which is apparently messing up the hot water, plus it's been super cold outside. I thought it was fixed but then went to take a shower AGAIN and the hot water turned off. The front desk sent up the engineer again who said that I needed to move to a different room that wasn't having issues with the hot water. He sent up a bell hop with new keys. It was kind of annoying to move rooms but they made it as easy as possible, plus gave me some bonus points. Not ideal, but I do feel that the hotel handled it well. I had issues getting the room temperature right in both rooms, could be due to the cold weather though. Room service for dinner was very good. I appreciated that the front desk was helpful in selecting food and it came up really quickly. I got the chicken sandwich with Gruyere cheese and caramelized onions, and local ice cream. Everything came up at the perfect temperature and the new Marriott delivery is cute. Instead of on a tray, it comes in a cute takeout bag and box that folds out nicely. Only giving this a 3* due to the constant issues with the water. I know others on the same business trip had issues with their hot water as well.
"Spent the 1st Blizzard of 2017 in Style!"
I had a reservation at the Hampton Inn Cambridge and experienced an unpleasant interaction with the front desk so I found my way to the Cambridge Marriott and was met by Lina in the modern lobby. She made my reservation quickly and I was all set in my quiet 9th floor king room. With already close to a foot of snow on the ground and the storm still going my food options were limited, however, Champions on site was open and I was able to get some takeout to bring back to the room. Definitely get the wings; "singing", that sauce is killer! Since I had to be out early I called for my SUV at 6:20 and by 6:25am it was out front, ready to go. This was super convenient, and I can't say enough about the staff who really made my potential 'stranding' in the blizzard into something much greater. Shout outs to Mike & Lina at Guest Reception, and Daniel in Valet!
"Comfortable and Courteous"
Just stayed here this past weekend and found that the front desk staff was one of the friendliest I've encountered in some time. The room was big and came with a smart tv that allowed me to log into my netflix account for streaming. Great hotel location practically a stones throw from the redline. Room was spotless and pool was nice. Overall, great stay.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM