"Great Cotillion Venue, but Parking Compromise..."
Great venue for my daughter's 18th Birthday Celebration/Cotillion... The ballroom, and even the suites provided were very spacious and had all the amenities needed. Unfortunately, the parking problems started with the court and escalated to the guests whom I heard numerous complaints from. Spent quite a bit, but will not have a big event there in the future because of the PARKING MESS...
"Easy, safe, great. "
Easy to find and a great place to stay. Always clean and friendly and the parking is great. The airport shuttle is wonderful and a great way to fly in and out of airport. The rooms are large and clean and room service is efficient. Highly recommend it.
It had been a while since I stayed at this property. Glad to see the parking lot renovation is complete - very nice. The rooms looked fresh and clean. The gym is well equipped and the indoor pool area is quite appealing. It was crazy cold outside so I stayed in the hotel for 2 days and had most meals there - very professional staff. Many of these folks have worked there for quite some time and they take quality customer service very seriously. Nice property, reasonable priced.
Staff goes above and beyond! This was my second time at this hotel. The lady at the Brunch area actually remembered me! I told her I just wanted to take her home with me to make my omelets and she said "that is what you said last year"! Lovely room with comfortable beds and pillows. Love their products in the bathroom, the shower wash is wonderful as well as the soap.
"Great hotel staff, convenient location for O'Hare airport, but very loud room with heavy highway traffic noise. "
I stayed here for one evening, after being stranded due to weather, and the hotel is very close to O'Hare. The hotel check in staff and the lady working in the Bistro were awesome and I'd give them 5 stars. Due to so many late arrivals checking in, they kept the Bistro open longer, which was really appreciated. I took a cab to the hotel because I didn't want to wait 30 minutes, but in the morning I took the free shuttle and it was very good. It's a typical Marriott Courtyard Hotel and my only issue was that my room faced the highway and the vehicle and highway noise was incredibly loud. So loud that it sounded like my bed was on the balcony.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM