of TripAdvisor Travelers recommend this hotel
"A great location and excellent staff. Wonderful breakfast."
The service at this hotel was excellent - the staff really go out of their way to make you feel at home. Loved it. The rooms are nice, and the location is great. Really enjoyed our stay here. It's very convenient to the most interesting parts of the city.
"First visit to liverpool"
We stayed at the marriott won't be staying there again. Had money stole out of our bedroom reported it to reception and requested no one enter our room again during our stay, the next day cleaning staff tried to enter the room again. When leaving we were asked of we enjoyed our stay reported the incident again and expressed our disappointment in feedback. We were told that they would contact us after they looked into it that was at the start of October and still no response. So a definite no for staying again.
"Thanks go to the Marriott & Lucy"
I was contacted by Lucy from the front office after she had read about our last stay at the Marriott and how bad it was. She was very helpful and suggested we visit again to see how things have improved. And improved they have, it was like all the previous other stays. Enjoyable, relaxing, comfortable. All the staff were really friendly and some even remembered us, with I thought was amazing. I can only thank Lucy who has restored our faith in the Marriott and can honestly say, through her efforts, you have regained 2 customers
"Great location for a visit to Liverpool"
We arrived early at the hotel as we wanted to eat before my husband went to the match. Our room was not ready (we didn't expect it to be as we were 3 hours early!) but the lady on reception found us another room with no fuss so we were able to check in and drop our luggage in the room straight away. The hotel is in a great location, opposite the main train station if arriving by train and next to a car park if driving. The sights and shops of Liverpool are all within easy walking distance so I was able to return to the hotel with one lot of shopping bags and go out again to spend more!! In the evening I noticed that the pillows were feather filled and I have an allergy. I phoned down to reception and a lovely lady came to change them for me within half an hour. Breakfast this morning was lovely, lots of choice and as much as you want as you serve yourself. The fried eggs are made to order which I didn't realise at first so it would have been nice for one of the staff to have mentioned it as we arrived but that is just a tiny blip. All the food was lovely and the staff very friendly and helpful. Sign up for Marriott rewards, it is free and gives you access to free Wi-fi which had excellent connection in our room. We will definitely stay again.
Friendly and helpful reception staff, room was very spacious and bed super comfy. Fantastic location to walk to the shopping centres and Cavern Quarter for entertainment. Parking easy at the adjacent parking station
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM