of TripAdvisor Travelers recommend this hotel
"Nice hotel, ideally situated"
Very nice hotel with a very helpful and always smiling staff. Excellent location for shopping and walks in Hyde Park. We stayed in an executive room : clean and with all possible amenities. Great pool, which is exceptional in the center of London. One minor point : the executive lounge. Understaffed during breakfast and during the day very limited choices of drinks & snacks - not really what you expect from an executive lounge. Conclusion : very nice hotel, friendly staff, good service overall.
"5 stars is not enough for this hotel"
It is magnificent in all regards. The location is excellent for access to anything (Marble Arch tube stop is steps from the door, across the street from Hyde Park), the rooms are outstanding with the finest touches and amenities (and so quiet!), but the service was the best!! EVERY staff member (not 'many' or 'most', but every single one) is delightful - professional, courteous, attentive, polite, helpful, etc. you will be treated like royalty and thoroughly enjoy a stay here. The lounge is also top notch.
"Incredible Service, Great Ambiance"
This is a beautiful and very clean hotel. We had great service while we were there. The concierge was very friendly and informative. Good drinks in the bar off the lobby and also the library bar. Great experience.
"Excellent Business Hotel"
Have stayed here several times, and down the street at the Hilton. Can't go wrong with either one. Hotel was clean, staff was efficient. Concierge was very helpful. Room was a bit on the small side, but hey it's London.
"Great Staff , great location"
we had a 2-night break for my wife's birthday, we were lucky enough to be upgraded to a junior suite with a view of the park. The Exec. lounge had a nice selection of offerings throughout the day and complimentary wine in the evening. Very comfortable beds. Service by all of the staff was excellent. Well worth a visit if you want to treat yourself when in London.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM