Conveniently located near Penn Quarter, CityCenterDC, and the Verizon Center, our hotel makes it easy to explore the city’s best attractions. Guests enjoy direct access to the Convention Center via an underground concourse connection.
of TripAdvisor Travelers recommend this hotel
"Next to Convention Center, few blocks from Chinatown Town, and several Metro stops"
Modern contemporary hotel, rooms clean and refreshing, staff pleasant and always willing to assist you! Ask for a Atrium view higher then 5 floor so you do not hear the noise if big event going on. Make sure you ask for room away from the construction going on next to the hotel, since the are very noisy early in the morning. There are several place to eat in and around the hotel. I will stay there again!
"Disappointed - BAIT and SWITCH"
Our family of 4 is here for a volleyball tournament. I thought I had reserved a room several months ago for a 3 night stay on the M club level. I paid significantly more than the regular rate for this so that we could access the M club for coffee and snacks without having to wait for 30 minutes on the lower level for coffee in the morning. Sadly when I checked in today I was told that I only "requested" the M club but I would have to pay $80 additional a night to access it and it would close at 10 because it was "exclusive." I would have stayed at another hotel if I had known I was paying a high rate with only a possibility of accessing the m club. Oh - they also are serving breakfast downstairs and not at the m club for the additional $80. Bait and switch. Don't fall for it. If you're going to spend some money, I would recommend staying somewhere close by that will honor your reservation. Sadly the "free" wi-fi doesn't work and no one answers the phone when you call to try to get it fixed.
This is a beautiful and clean hotel. All if the employes were polite, friendly and willing to be helpful. The valet parking attendants really put me at ease as I tried to get all my stuff from my van. I never felt rushed.
"Worked well next to convention center"
First time staying at the property. Really convenient for the Convention center. The area has stabilized over the last several years and more offerings just a couple of block to the east of the hotel. Would use again when traveling back to the area. Executive lounge needs to be full service on the weekends.
"Stay Anywhere Else"
The room was fine. This hotel is staffed by people who do not know what they are doing. Long lines to check in, even with several staff behind front desks. Food----well, 2 evenings in a row, I waited for over 30 minutes for a simple item in their sports bar/diner---the only option for dinner or late night----the onion rings, after a 45 minute wait, although the place wasn't even half-full, were soggy to the point of inedible. Worst run hotel ever. nobody appears to be in charge or know the hospitality business. Waited hours for room. Even the bellman who I called to assist with luggage, didn't know his job.If you are allergic or chemically sensitive, bring your own toiletries---they are perfumed and the hotel has no alternative.Do not eat dinner or late-night here. Awful food. The concierge lounge was weird. No one was there. On a beautiful day, we tried to go out on balcony---door locked. They took croissants away at 9 am and several of us couldn't even get one.They serve gummy bears as a snack and over-frozen tasteless crudities with salad dressing. Only good part---juices , san Pellegrino, and soda. Noticed fruit flies in there every day. Their only newspapers are USA Today and WSJ. No Washington Post, no NYTimes. Don't bother with Concierge lounge. I was at a conference in the adjacent conference center. People who stayed at other hotels had an easier time getting into and out of the conference center.No logic to how the rooms are laid out----guests complaining in elevators about getting lost. Staff in charge of providing directions continually sent us in the wrong directions.....Really---stay anywhere else!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM