of TripAdvisor Travelers recommend this hotel
"HIGHLY RECOMMEND! "
Exceptional service & very attentive friendly staff! We only there overnight but they made us feel like royalty! Checking in was effortless & we were offered sparkling wine whilst the valet was parking the car & the porter took our luggage to our room. I will definitely be staying there whenever I need to stay in the city overnight. I can't fault them on anything, it was just amazing!
"Lovely comfortable overnight stay"
Very convenient and comfortable city hotel. Excellent friendly staff and smooth check-in, great valet parking and free bottle of wines booked on the 'date night' package. Delicious Seafood Stack dinner downstairs at their Essence restaurant with family.
"Comfort and convenience"
I chose this hotel for its location, since i had meetings in Carlton as well as in the city, and this was easy walking distance of everything. The junior suite was well furnished, comfortable, spacious, with good amenities - i would have only wanted more electrical outlets. The fixtures in the bathroom seemed like they were a throwback to an earlier era, but the rest clearly has been well renovated, and has that solid construction feeling of earlier hotels. Breakfast selection was good, if very pricey. Bell desk was most helpful, including when i had a problem with taxi driver on arrival. Housekeeping left me a note with nice chocolates in the evening in recognition of the taxi problem i had. I felt taken care of. Although there was an error in the billing that i didn't pick up until after checking out, it was amended immediately after I emailed. So, not quite perfect, but pretty good all up.
"Outstanding Customer Service"
We stayed at the Marriott last night for our 22nd Wedding Anniversary. We had purchased a Groupon Mystery deal that included executive club access. From the moment we pulled up out the front we were met by the Chief Concierge, Anthony. He couldn't do enough for us, organising for our bags to be taken from our car and taken to our room. He then gave us a glass each of sparkling white and checked us in(That was the easiest check in process we have ever had). He then that it was our wedding anniversary and upgraded us to a suite. He even sent us up a bottle of sparkling with chocolates. The executive club staff were very attentive and anything we asked for during our stay was greeted with smiles and delivered with ease. Great location and nice clean hotel with great toiletries. Loved the Marriott experience and we will be back. It might not be the best hotel in Melbourne but it has the best customer service.
"comfortable and clean"
excellent service, friendly, free bottle of wines on occasions, offering good deals, easy to check in and out, night bed turning good facilities in the bathroom . Good dinning experience Quick room service
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM